Lucent Technologies Marine Radio 555 670 116 User Manual

MERLIN LEGEND®  
Communications System  
Release 7.0  
Pocket Reference  
555-670-116  
Comcode 108370305  
Issue 1  
April 1999  
 
Canadian Department of Communications (DOC)  
Interference Information  
This digital apparatus does not exceed the Class A limits for radio  
noise emissions set out in the radio interference  
regulations of the Canadian Department of Communications.  
Le Présent Appareil Numérique n’émet pas de bruits  
radioélectriques dépassant les limites applicables aux appareils  
numériques de la classe A préscrites dans le réglement sur le  
brouillage radioélectrique édicté par le ministère des  
Communications du Canada.  
Year 2000 Compliance  
The MERLIN LEGEND Communications System is certified to be  
Year 2000 compliant. Additional information on this certification,  
and other issues regarding Year 2000 compliance, is available  
online at http://www.lucent.com/  
enterprise/sig/yr2000.  
Trademarks  
5ESS, AUDIX, CONVERSANT, CentreVu, DEFINITY, Magic On  
Hold, MERLIN, MERLIN LEGEND, MERLIN Mail, PARTNER,  
PassageWay, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-  
20L, MLX-28D, MLS-6, MLS-12, MLS-12D, MLS-18D, MLS-34D,  
SYSTIMAX, TransTalk, and Voice Power are registered trademarks  
and 4ESS, Intuity, Lucent Technologies, and Prologix are  
trademarks of Lucent Technologies in the US and other countries.  
Acculink, ACCUNET, MEGACOM, MulitiQuest, MLX-5, MLX-5D,  
and NetPROTECT are registered trademarks of AT&T.  
Microsoft, Windows, Windows NT, and MS-DOS are registered  
trademarks of Microsoft Corporation.  
ProComm and ProComm Plus are registered trademarks of  
DataStorm Technologies, Inc.  
Supra, Supra NC, StarSet, and Mirage are registered trademarks  
of Plantronics, Inc.  
UNIX is a registered trademark of UNIX System Laboratories, Inc.  
PagePac is a registered trademark and Powermate and Zonemate  
are trademarks of DRACON, a division of Harris Corporation.  
Okidata is a registered trademark of Okidata Corporation.  
Pipeline is a trademark of Ascend Communications, Inc.  
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IBM is a registered trademark of International Business Machines,  
Inc.  
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Corporation.  
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Document No. 555-670-140  
Comcode: 108289513  
Issue 1, April 1999  
For more information about Lucent Technologies documents, refer  
to the section entitled, “Related Documents” in “About This Guide.”  
Support Telephone Number  
In the continental US, Lucent Technologies provides a toll-free  
customer helpline 24 hours a day. Call the Lucent Technologies  
Helpline at 1-800-628-2888 or your Lucent Technologies  
authorized dealer if you need assistance when installing,  
programming, or using your system. Outside the continental US,  
contact your local Lucent Technologies authorized representative.  
Network Engineering Group  
For assistance in designing a private network, call the Network  
Engineering Group at 1-888-297-4700.  
Lucent Technologies Corporate Security  
Whether or not immediate support is required, all toll fraud  
incidents involving Lucent Technologies products or services  
should be reported to Lucent Technologies Corporate Security at  
1-800-821-8235. In addition to recording the incident, Lucent  
Technologies Corporate Security is available for consultation on  
security issues, investigation support, referral to law enforcement  
agencies, and educational programs.  
Lucent Technologies Fraud Intervention  
If you suspect you are being victimized by toll fraud and you need  
technical support or assistance, call BCS National Service  
Assistance Center at 1-800-628-2888.  
Warranty  
Lucent Technologies provides a limited warranty on this product.  
Refer to “Limited Warranty and Limitation of Liability” in Appendix  
A, “Customer Support Information,” in System Programming.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
Contents  
Release 7.0 Enhancements (April 1999)  
Release 6.1 Enhancements (August 1998)  
Release 6.0 Enhancements (February 1998)  
Release 5.0 Enhancements (June 1997)  
Release 4.2 Enhancements (June 1997)  
Release 4.1 Enhancements (June 1997)  
Release 4.0 Enhancements (March 1996)  
Release 3.1 Enhancements (March 1996)  
Release 3.0 Enhancements (August 1994) 23  
Release 2.1 Enhancements (August 1994) 26  
Release 2.0 Enhancements (October 1992) 29  
Release 1.1 Enhancements (October 1992) 31  
Design Benefits  
33  
35  
37  
38  
38  
38  
39  
42  
Environmental Specifications  
Power and Grounding  
Control Unit Interfaces  
Network Interface Requirements  
FCC Registration  
DOC Registration  
Hardware and Software Capacities  
Constraining Factors  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
April 1999  
Contents  
Ordering Codes  
Control Unit Modules  
Adjunct Summary  
80  
Power Supply Unit Load Requirements  
Unit Load Calculation Rules  
Unit Load Rating of System Modules  
Unit Load Rating of System Trunks,  
Telephones, and Adjuncts  
92  
System Feature Availability by Operating Mode  
94  
Telephone and Operator Console Features 96  
Reference Documents  
Maintenance Error Codes  
Technical Addendum  
Module/Component History  
Telephone LEDs  
110  
111  
111  
126  
138  
141  
141  
Wiring Constraints  
PC Connections  
Technical Support Telephone Numbers 144  
Feedback Form 147  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
1
Release 7.0 Enhancements (April 1999)  
Release 7.0 Enhancements (April 1999)  
Release 7.0 includes all Release 6.1 functionality, plus the  
enhancements listed below.  
MLS and Enhanced Tip/Ring (ETR) Telephone  
Support  
One of the most important new capabilities of MERLIN  
LEGEND Release 7.0 is its support for MLS and ETR  
telephones, allowing existing customers with either telephones  
the ability to migrate to a MERLIN LEGEND Communications  
System. The MLS telephones include the MLS-6®, MLS-12®,  
MLS-12D®, MLS-18D®, and MLS-34D®. The ETR telephones  
include the ETR-6, ETR-18, ETR-18D, and ETR-34D. The  
Business Cordless 905 telephone and the TransTalk™ 9000  
Digital Wireless System are also supported.  
The MLS, ETR, and Business Cordless 905 telephones, as well  
as the TransTalk 9000 Digital Wireless System, require ETR  
station ports. To provide support for these telephones and for  
the TransTalk 9000 system, two new modules have been  
designed:  
412 LS-ID-ETR Module. The 412 LS-ID-ETR module is not  
available. To connect ETR and MLS telephones to a MERLIN  
LEGEND Communications System, use the 016 ETR  
module.  
016 ETR Module. The 016 ETR module provides 16 ETR  
station ports, including 6 with T/R functionality and 4 TTRs.  
On the 016 ETR module, the first 10 ports are ETR ports  
only—these ports do not have T/R functionality. The  
remaining 6 ports (ports 11 through 16) can be programmed  
to support either T/R or ETR, but not both simultaneously.  
Expanded Digital Endpoint Connectivity  
Release 7.0 increases the maximum number of digital  
telephones supported from 127 to 200 by introducing a new 016  
MLX module. In addition, each of the 200 ports can support an  
MFM adjunct which increases the current 255 station endpoints  
to 400.  
016 MLX Module. Each 016 MLX module provides 16 digital  
station ports and has an additional 32K of dual port RAM.  
Processor Module. The 016 MLX module can only be  
utilized with the CKE4 or later processor module with  
upgrade to R7.0 software. The CKE4 processor module  
provides the lead to access the additional 32K of RAM on the  
016 MLX module.  
Voice Announce on Idle Only Option on MLX Telephones  
Prior to Release 7.0, no options were available for disabling  
intercom voice announcements at an MLX telephone when  
busy. In Release 7.0, a new option—Voice Announce on IDLE  
ONLY—is available with the existing Voice Announce feature.  
This new option allows a user to receive intercom voice  
announcements only when they are not active on another call.  
 
 
MERLIN LEGEND Communications System Release 7.0  
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April 1999  
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Release 7.0 Enhancements (April 1999)  
Priority Call Queuing  
Priority call queuing provides the ability to:  
Place some callers ahead of others who are waiting for the  
same agent group.  
Give key clients priority over others.  
Automatically increase the number of agents answering calls  
during busy times, while continuing to offer callers the choice  
to leave a message instead of waiting.  
Keep costs down by handling toll free calls (calls arriving on  
800 and 888 lines) before processing calls on local lines.  
Priority call queuing is accomplished in Release 7.0 by allowing  
you to define a supportive relationship between calling groups.  
Calls that arrive in one calling group can be processed by  
another calling group when no one from the first calling group is  
available to answer the call. Through system programming, a  
calling group can be assigned a priority level between 1  
(highest priority) and 32 (lowest priority) and then designated as  
a support group for another group.  
Calling Party Name on Caller ID  
Release 7.0 continues to support Calling Party Number and  
adds a new functionality for Calling Party Name. By  
programming a button on the telephone or with a feature code  
through centralized programming, users are able to toggle  
between displaying the caller’s telephone number or the caller’s  
name. In order to use this feature, users must subscribe to  
caller identification from their local exchange carrier (LEC).  
Calling Party Name can be 15 characters in length for MLX  
telephones as well as for ETR and MLS telephones. Calling  
Party Name is not recorded on SMDR reports. In addition,  
neither Calling Party Name nor Calling Party Number are  
displayed on analog multiline telephones.  
This feature requires loop-start (LS) trunks. The existing LS-ID  
delay feature must be programmed for each line, as well. This  
prevents Calling Party Number and Name information from  
being lost when a call is answered too quickly.  
Release 7.0 software also supports the Caller ID capability of  
the 408 GS/LS-ID-MLX module. Although previously orderable,  
the Caller ID capability of this module could not be used until  
Release 7.0 software became available.  
 
MERLIN LEGEND Communications System Release 7.0  
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Release 7.0 Enhancements (April 1999)  
MLX Headset Operation  
Headset operation in Release 7.0 has been enhanced so that  
MLX headset operation more closely mimics the handset  
operation in the following ways:  
When a person is on a call using a headset and the headset  
auto-answer is turned on, the user hears a short ring when  
another call is coming in. In previous releases, this ring was  
not provided.  
When a person receives a voice-announced call and handles  
the call by using a headset and turning off the speakerphone,  
the associated LEDs (the DSS button and the inside Auto  
Dial button) for that extension at other telephones are lit. In  
previous releases, the LEDs for that extension did not light at  
the other telephones.  
When a reliable disconnect occurs on a headset-handled  
call, the associated LEDs (the DSS button and the inside  
Auto Dial button) for that extension at other telephones are  
turned off. In previous releases, the LEDs for that extension  
remained lit at the other telephones unless the user pressed  
the Headset Hangup button.  
Touch-Tone or Rotary Signaling  
Beginning in Release 7.0, you can program tip/ring ports to use  
rotary signaling. You can program any tip/ring port on an  
individual basis (including ports on the 412 LS-ID-ETR and 016  
ETR modules that are programmed for tip/ring operation). The  
factory setting is that rotary signaling is disabled.  
Whenever the system receives a rotary digit on a port, it  
determines if the port is programmed as rotary-enabled. If the  
port is rotary-enabled, the system processes the digit. If the port  
is not rotary-enabled, the digit is rejected. Touch-tone digits are  
always accepted by the port, regardless if it is rotary-enabled or  
not.  
Abandoned Call Information Reported to  
MERLIN LEGEND Reporter  
For abandoned calls, you are now able to identify the queue or  
the agent where the call was abandoned. The MERLIN  
LEGEND Release 7.0 software has been modified so that either  
of the following occurs:  
If the caller hangs up while the call is in queue, the Auto  
Login/Logout Group ID is entered into the Station Message  
Detail Recording (SMDR) record.  
If the caller hangs up while the call is ringing at a group  
member’s extension, that group member’s extension number  
is entered into the SMDR record.  
 
MERLIN LEGEND Communications System Release 7.0  
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Issue 1  
April 1999  
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Release 6.1 Enhancements (August 1998)  
Release 6.1 Enhancements (August 1998)  
Release 6.1 includes all Release 6.0 functionality plus the  
enhancements listed below.  
Private Networking  
Release 6.1 enhances the functioning of the networked  
MERLIN LEGEND Communications System in a number of  
ways:  
Centralized Voice Messaging  
Group Calling Enhancements  
Transfer Redirect  
Direct Station Selector  
Call Forwarding  
SMDR  
Decrease in Call Set-Up Time  
PRI Switch Type Test  
Centralized Voice Messaging  
One or more MERLIN LEGEND Systems (Release 6.1 or later)  
can share the voice messaging system (VMS) of another  
MERLIN LEGEND System, provided the systems are directly  
connected to the system with the VMS. In this configuration, the  
system containing the VMS is known as the hub. This sharing of  
the VMS is called Centralized Voice Messaging. Centralized  
Voice Messaging includes the functions of voice mail,  
Automated Attendant, and fax messaging. See the Network  
Reference for detailed information about Centralized Voice  
Messaging.  
Centralized Voice Messaging offers the following benefits:  
Private-networked MERLIN LEGEND Systems do not need a  
local VMS. Having systems use a centralized VMS instead of  
separate VMSs is more economical.  
Users who travel between sites can dial the same digits  
anywhere in the private network to access the voice  
messaging system. For example, a salesperson  
headquartered in Cincinnati can dial the same four digits at  
the company’s Los Angeles office to retrieve voice  
messages.  
Productivity is enhanced because messages can be  
forwarded and broadcast to all personnel within the private  
network.  
Calling groups on networked systems can send overflow  
coverage to a shared VMS, so that an incoming caller can  
leave a message instead of waiting in a queue.  
The VMS can light the Message Waiting lights on multiple  
MERLIN LEGEND Systems in a private network. This  
greater efficiency saves time because a user only has to look  
at his or her telephone to determine if he or she has a  
message.  
 
 
MERLIN LEGEND Communications System Release 7.0  
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Release 6.1 Enhancements (August 1998)  
Group Calling Enhancements  
A calling group can have a single non-local member that is  
defined by the Uniform Dial Plan and exists on another MERLIN  
LEGEND Communications System connected by a tandem  
trunk to the local system. If a calling group contains a non-local  
member, the non-local member must be the only member in the  
calling group. See the Network Reference for details.  
A calling group containing a single non-local member can be  
used for the same purposes as a calling group containing local  
extensions, including:  
Night Service. Night Service coverage can be provided  
across a private network to a centralized Automated  
Attendant, a non-local calling group, a QCC queue, a DLC,  
or any individual extension on the remote system, such as a  
night bell.  
Group Coverage. Group Coverage can be provided across  
a private network to a VMS, a non-local calling group, a QCC  
queue, a DLC, or any individual extension on the remote  
system.  
Calling Group Overflow Coverage. Calling group overflow  
coverage can be provided by a centralized VMS, a non-local  
calling group, a QCC queue, a DLC, or any individual  
extension on the remote system.  
Calls Directed to Another System. Lines connected to  
remote systems can be answered by any extension  
programmed to answer the call, such as a centralized  
Automated Attendant or a system operator (QCC or DLC).  
Transfer Redirect  
When an Automated Attendant transfers a call to a non-local  
extension, the transferring MERLIN LEGEND System monitors  
the call to ensure that it is answered. If the non-local extension  
is not available, or the call is not answered within the transfer  
redirect timeout period (fixed at 32 seconds), the call stops  
ringing at the non-local destination and is redirected to the  
extension on the same system as the Automated Attendant that  
is programmed to receive redirected calls. This redirect  
extension can be a QCC queue, a calling group, or an individual  
extension.  
Direct Station Selector  
Now users can press a Direct Station Selector (DSS) button for  
a non-local extension to make or transfer calls to that extension.  
No busy indication, however, is displayed by the DSS for non-  
local extensions.  
Call Forwarding  
The Forward feature now can be used to send calls to non-local  
extensions across the private network.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
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Release 6.1 Enhancements (August 1998)  
SMDR  
In addition to SMDR options for non-network calls placed to and  
from the local system, system managers now can program  
SMDR to log incoming and outgoing UDP calls, or they can  
choose to log no UDP calls. The factory setting is to record all  
UDP calls.  
Customers who use a call accounting system may not want to  
fill the database with calls coming and going across the private  
network. These customers may choose not to log UDP calls.  
Decrease in Call Setup Time  
The setup time for a call across a private network has been  
reduced by programming the number of UDP digits expected.  
PRI Switch Type Test  
A new maintenance test, the PRI Switch Type Test, has been  
created to allow Lucent Technologies technicians or authorized  
dealers to automatically determine if each end of the PRI  
tandem trunks has been programmed correctly. The test works  
for directly connected MERLIN LEGEND Systems, not for  
DEFINITY® systems.  
For a PRI tandem trunk to operate correctly between two  
MERLIN LEGEND Systems, one system must have the PRI  
Switch Type set to Network, and the other system must have  
the PRI Switch Type set to PBX. If both ends of the PRI tandem  
trunk are programmed the same, problems occur in the  
communications between the two systems.  
Service Observing  
Service Observing allows one extension to listen in on  
(observe) a call at another extension. A typical application of  
this feature is that of a Customer Service supervisor observing  
how a Customer Service representative handles calls.  
The Service Observing group can listen to anywhere from one  
extension to all extensions in the system, including other  
Service Observers. Up to 16 Service Observing groups can be  
programmed. The Service Observer and the observed  
extension must be on the same system.  
The observer activates Service Observing either by pressing a  
Service Observing button and then dialing an extension  
number, or by pressing a DSS or Auto Intercom button. The  
Service Observer must use an MLX telephone to observe an  
extension; the telephone at the observed extension can be of  
any type.  
A warning tone that alerts the observer, the observed extension,  
and the caller that Service Observing is occurring can be set to  
on or off through System Programming. The factory setting is  
on.  
 
MERLIN LEGEND Communications System Release 7.0  
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Release 6.0 Enhancements (February 1998)  
WinSPM  
The System Programming and Maintenance (SPM) software is  
now available in a Windows format called WinSPM. For R6.1  
and later systems, WinSPM provides a graphical user interface  
(GUI) for those tasks most commonly performed by the system  
manager. Pictorial representations of system components, such  
as modules and their vintages and the creation of MLX  
telephone button labels appear on WinSPM. Supported in  
Windows 95, Windows NT, and Windows 98, WinSPM is also  
backwards-compatible with previous DOS versions of SPM and  
is available on CD-ROM.  
Windows NT Driver  
The MERLIN LEGEND Windows NT PBX driver is available in  
R6.1. When coupled with the CentreVU Telephony Services  
application, the driver provides true server-based Computer  
Telephony Integration (CTI). The new driver requires a MERLIN  
LEGEND System of Release 5.0 or later and servers and PCs  
that support the applications.  
Release 6.0 Enhancements (February 1998)  
Release 6.0 includes all Release 5.0 functionality, plus the  
enhancements listed below.  
Private Networks  
In Hybrid/PBX mode systems only, MERLIN LEGEND  
Communications Systems can be networked with one another  
or with DEFINITY Enterprise Communications Server (ECS)  
and ProLogix™ Communications Systems in private networks.  
In previous releases, this functionality is available using tie  
lines, but users handle calls between networked switches as  
outside calls. In this release, dialing the pool access code is not  
necessary for a call going from one networked switch to  
another. Also, delay-start tie trunks or T1 trunks administered as  
PRI can act as tandem trunks to connect networked systems.  
Available for Hybrid/PBX mode systems, the private network  
features of the MERLIN LEGEND Communications System  
Release 6.0 provide the following advantages for  
geographically dispersed organizational sites:  
Intersystem Calling. In a private network, users on one  
local system can call extensions on other systems in the  
network. Release 6.0 can support 2-, 3-, 4-, or 5-digit dial  
plans. They dial these extensions as inside calls. To  
implement this function, the system manager programs the  
extension ranges of remote networked switches to create a  
non-local dial plan. This programming does not actually  
affect numbering on the remote system. To correctly set up  
systems for transparent calling among non-local dial plan  
extensions, the system manager assigns networking tie and/  
or PRI tandem trunks to pools. Then he or she programs up  
to 20 patterns, associated routes, Facility Restriction Levels  
(FRLs), digit absorption, and digit prepending. This allows  
ARS-like routing of non-local dial plan calls. In addition,  
system managers can control whether calling name, calling  
number, or both are shown at MLX display telephones for  
 
incoming calls across PRI tandem trunks.  
 
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Release 6.0 Enhancements (February 1998)  
Toll Savings. Private networked trunks may allow you to  
realize significant cost savings on long-distance and toll calls  
by performing tandem switching in the following two ways:  
Callers on a local system, or individuals dialing in to  
remote access at a local system, can reach the public  
switched telephone network (PSTN) via outside trunks  
connected to other systems in a private network, avoiding  
toll charges or decreasing the cost of toll calls. No special  
dialing is required. For example, an organization might  
have a main office in Boston and a subsidiary office in  
New Jersey connected by networked private tandem  
trunks between two systems. A user in the New Jersey  
office who wishes to make an outside call to the 617 area  
code (Boston) can do so through a line/trunk connected to  
the system in Boston. For example, he or she might dial,  
916175551211. The local ARS tables would route this  
call over the private networked trunks and use the ARS  
tables of the remote system in Boston to route this call.  
The system managers at each end of a private network set  
up ARS and Remote Access features to implement this  
functionality.  
In addition, local organizations or incoming DID calls use  
private networked trunks to make intersystem calls  
between networked systems, which may be  
geographically distant from one another, also resulting in  
toll savings.  
Service Cost Savings. In addition to toll call savings, there  
are two ways that organizations can save on service costs  
incurred from telecommunications providers that provide  
public switched telephone network access:  
You order a point to point T1 facility from a service  
provider, then use system programming to set it up for PRI  
signalling. As necessary, a service provider can provide  
amplification on the T1 facility, but does not supply  
switching services.  
You can tailor your use of PRI B-channels with drop-and-  
insert equipment that allows fractional use of B-channels  
for dedicated data/video communications between  
systems at speeds greater than 64 kbps per channel or  
128 kbps for 2B data, while keeping the remaining B-  
channels available for PRI voice traffic. The PRI  
D-channel must remain active.  
You can tailor use of T1 channels to support both T1-  
emulated tandem tie service and T1 Switched 56 service  
for data communications at 56 kbps per channel, allowing  
2B data transfers at 112 kbps. You can also use drop-and-  
insert equipment to provide fractional T1 use.  
Voice Mail and Auto Attendant. Networked systems (prior  
to Release 6.1) should have their own local voice mail and/or  
auto attendant applications as well as their own external  
alerts and Music-On-Hold sources. A single Auto Attendant,  
however, can transfer calls throughout the network. It can  
answer only those calls that arrive on the PSTN facilities of  
the system where it is connected.  
 
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Release 6.0 Enhancements (February 1998)  
Although many features are available using tie trunks for  
network connectivity, PRI tandem trunks provide greatly  
enhanced features and faster call setup. For this reason, PRI is  
recommended over tie functionality in private networks.  
Group Calling Enhancements  
Release 6.0 and later systems include Group Calling features  
that enhance group calling operations.  
Queue Control  
The system manager can control the maximum number of calls  
allowed in the primary calling group queue for calls that arrive  
on certain facilities often assigned to calling groups. When the  
number of the calls in queue reaches the programmed  
maximum, subsequent callers receive a busy signal.  
Queue control applies to calls received on the following types of  
facilities:  
Direct Inward Dialing (DID)  
PRI facilities programmed for dial-plan routing  
All calls transferred from a voice messaging interface (VMI)  
port  
Dial-in Tie  
Queue control also applies to internal calls to a calling group  
and calls to a calling group through the Queued Call Console  
(QCC).  
Internal calls that dial #0or #800and are directed to a calling  
group administered as Position-Busy Backup are eligible for  
queue control. Calls that come in on a trunk assigned to the  
QCC are not eligible for queue control if the call is directed to a  
calling group designated as Position-Busy Backup.  
Remote-access calls to a calling group, coverage calls directed  
to a calling group, calls directed to a calling group through QCC  
Position-Busy Backup, and all other outside calls are not eligible  
for queue control.  
Prompt-Based Overflow  
System managers can activate the Prompt-Based Overflow  
option. This option allows callers waiting in queue and listening  
to a delay announcement to press the #key in order to reach  
the overflow receiver for the group, which may be the QCC  
queue or another calling group (including a calling group  
assigned for a voice mail system).  
All three overflow distribution options—based on the number of  
calls, the time a caller has waited, and according to the caller’s  
prompt—may be used at one time. In this case, time-based and  
number-of-calls based options take precedence over overflow  
distribution based on the caller’s prompt.  
When prompt-based overflow distribution is used, an extra TTR  
must be provided for each delay announcement device  
assigned to the associated calling group. The delay  
announcement informs the caller of the #key option to exit the  
queue and leave rather than waiting for an agent. If no TTR is  
available when a calling group call arrives, the call is not sent to  
a delay announcement extension.  
 
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Centrex Transfer via Remote Call Forwarding  
Centrex Transfer via Remote Call Forwarding can be used in all  
system modes of operation to send outside calls to a remote  
telephone number or another Centrex station. In this context,  
the term outside calls refers to calls from outside the  
communications system, which may originate at extensions in  
the Centrex system that are not connected to the local MERLIN  
LEGEND Communications System.  
An outside call that uses this feature is defined as a call that  
arrives on an analog Centrex loop-start line at the MERLIN  
LEGEND Communications System. It may arrive directly or be  
transferred without consultation or without transfer supervision  
(in the case of an automated attendant). The forwarding call to  
the outside number is made on the same line/trunk on which the  
call arrived, conserving system facilities. The following  
considerations and rules apply:  
Only outside Centrex calls are forwarded using this feature.  
The system must be equipped with analog loop-start Centrex  
lines and all loop-start lines in the system must be Centrex  
facilities. Loop-start lines do not have to provide reliable  
disconnect for use by the Centrex Transfer via the Remote  
Call Forwarding feature.  
To transfer calls outside the Centrex system, the organization  
must subscribe to a Centrex trunk-to-trunk transfer feature.  
Activating Centrex Transfer via Remote Call Forwarding is just  
like activating regular Remote Call Forwarding and requires that  
Remote Call Forwarding be enabled for the extension.  
However, the user dials *instead of a dial-out code, and a  
Pause character may be required after the *. The Centrex  
service provider determines whether the Pause is needed.  
Pause cannot be originated from a single-line telephone or a  
remote access user. A multiline telephone user in the local  
system must enter an authorization code to activate the feature.  
A remote access user may activate the feature without using an  
authorization code. Barrier code requirements, however, do  
apply.  
Authorization Codes and  
Remote Call Forwarding  
In Release 6.0 and later Key or Hybrid/PBX mode systems,  
forwarding features (including Centrex Transfer via Remote Call  
Forwarding, but excluding Follow Me) can be activated or  
deactivated at a multiline telephone by entering the  
authorization code for the extension from which calls are to be  
forwarded. The user enters the authorization code, then  
activates or deactivates the forwarding feature in the normal  
fashion. This is especially useful for a single-line telephone user  
who must include a Pause character in a Centrex Transfer via  
Remote Call Forwarding dialing sequence, because the  
character cannot be dialed at a single-line telephone. It is also  
useful when activating Call Forwarding or Remote Call  
Forwarding at phantom stations or via remote access (for  
example, from another switch in the network). No other features  
can be used by entering an authorization code in this fashion.  
 
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Release 5.0 Enhancements (June 1997)  
Release 5.0 includes all Release 4.2 functionality, plus the  
enhancements listed below.  
Computer Telephony Integration (CTI)  
Beginning with Release 5.0, a PassageWay® Telephony  
Services CTI link from the MERLIN LEGEND Communications  
System to a LAN server running Novell® NetWare® software  
allows Lucent Technologies-certified telephony applications to  
control and monitor MLX and analog multiline telephone (BIS  
only) operations. The physical connection for the CTI link is an  
MLX port on a 008 MLX or 408 MLX module on the MERLIN  
LEGEND Communications System control unit and an ISDN  
link interface card plugged into the customer’s server. The  
feature is available for Hybrid/PBX mode systems only.  
NOTES:  
•The NetWare server software version must be 3.12, 4.1,  
or 4.11.  
•The 008 MLX and 408 MLX modules must have a  
firmware vintage other than 29. If the module has  
firmware 29, programming a CTI link on the module is  
prevented. An earlier or later vintage firmware is  
supported.  
Basic Call Control  
A CTI link application on a user’s computer can assume basic  
call control of the user’s analog multiline or MLX telephone’s SA  
buttons. Basic call control includes:  
Answering calls arriving on an SA button.  
Making calls from an SA button.  
Hanging up calls.  
Holding and retrieving a call on hold at the user’s extension.  
NOTE:  
Transfer and three-way conference, when handled through a  
CTI link application, provide the original caller’s calling  
number information or other information to the transfer  
receiver or new conference participant, if the user has screen  
pop capability.  
Screen Pop  
Screen pop occurs when the calling number, called number, or  
other user-defined identifier (such as an account code that a  
voice-response unit prompts the caller to dial) is used to display  
a screen associated with the far-end party. For example, Caller  
ID services can be used to support screen pop on a system that  
includes a CTI link; using the calling party number as a  
database key code, information about a caller automatically  
appears on the user’s computer screen when the call arrives at  
the extension. Depending on the application, screen pop may  
be available for calls that arrive on line buttons other than SA  
buttons and/or calls that are answered manually at the  
telephone rather than by the application.  
Screen pop can occur on incoming calls from the following  
 
sources:  
 
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Calling group distribution.  
ISDN PRI Routing by Dial Plan.  
An extension on the MERLIN LEGEND Communications  
System.  
Remote access.  
NOTE:  
In the case of remote access calls, the only information  
that the application can collect about the caller is the  
remote telephone number.  
A transfer of a call that was answered by a voice response  
unit.  
A transfer, redirection, or conference of a call that was  
answered at a Direct-Line Console (DLC) or at a Queued  
Call Console (QCC).  
NOTES:  
•DLCs may use CTI applications. If they do, they perform  
the same way as other extensions. A DLC assigned to  
use a CTI link application is a monitored DLC. When a  
DLC is used as a regular operator console and is not  
using a CTI link extension, it is non-monitored.  
•Calls to a QCC or a DLC not using a CTI application do  
not initiate screen pop at the operator position.  
However, when an operator directs a call to an  
extension using a CTI application, caller information  
does initiate screen pop. If the DLC is non-monitored,  
screen pops can occur after the DLC releases the call.  
•Calls transferred from Cover buttons on non-monitored  
DLCs do not initiate screen pop at the destination  
extension.  
HotLine Feature  
The Release 5.0 HotLine feature is designed for retail sales,  
catalogue sales, and other types of businesses and  
organizations, and is available in all three modes of system  
operation. It allows a system manager to program a single-line  
telephone extension connected to an 008 OPT, 012, or 016  
module as a HotLine. When a user lifts the handset at the  
HotLine extension, the telephone automatically dials the inside  
extension or outside telephone number programmed as the first  
Personal Speed Dial number (code #01) for the extension. The  
system does not permit calls to be transferred, put on hold, or  
conferenced. (A user can press the telephone’s Hold button, if it  
has one, to put a call on local hold, but the call cannot be  
redirected in any way. Switchhook flashes are ignored.)  
Personal Speed Dial codes can be programmed from the  
extension prior to HotLine assignment (a system programming  
function). Alternatively, a Personal Speed Dial code can be  
programmed from the single-line telephone after HotLine  
operation is assigned. However, because of security  
considerations, this is a one-time opportunity. Once the  
Personal Speed Dial number is programmed, any changes to it  
or any other extension programming must be performed using  
centralized telephone programming.  
 
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Any type of inside or outside line that is normally available to a  
single-line telephone can be assigned to a HotLine extension.  
Generally, the HotLine telephone does not receive calls, and its  
lines should be set to No Ring.  
!
SECURITY ALERT:  
If a HotLine extension accesses a loop-start line, that line  
should provide reliable disconnect and be programmed for  
reliable disconnect. Otherwise, a user at the extension may  
be able to stay on the line after a call is completed and then  
make a toll call.  
Group Calling Enhancements  
Release 5.0 and later systems include Group Calling features  
that enhance group calling operations.  
Most Idle Hunt Type  
In addition to the Circular (factory setting) and Linear hunt types  
supported in earlier releases, a third hunt type distributes calling  
group calls in an order based on which agent has waited the  
longest since transferring or hanging up on an incoming calling  
group call. For some applications, this hunt type is more  
efficient than the circular type because it takes into account the  
varying duration of calls. The system distributes calls based on  
when an agent last completed a call, not on when he or she last  
received one. This hunting method ignores non-calling group  
calls. For example, if an agent transfers a call that arrived on a  
line not assigned to the calling group, the calling group  
member’s most-idle status is unaffected.  
Delay Announcement Devices  
The system manager can designate as many as ten primary  
delay announcement devices per group, rather than the single  
device for each group that is available in Release 4.2 and  
earlier systems. Furthermore, an additional secondary delay  
announcement device can be specified, for a total of ten  
primary device extensions and one secondary device extension  
per group.  
A primary delay announcement device operates in the same  
fashion as a single delay announcement device, playing once,  
as soon as it is available, for the caller who has waited the  
longest for a calling group agent and has not heard a primary  
delay announcement. If a secondary announcement device is  
used, it can use the factory setting, which plays the  
announcement once, or it can be set to repeat the  
announcement after a certain amount of time. The system  
manager programs the time (0–900 seconds) between  
announcements. This setting controls both the interval between  
primary and secondary announcements and the interval  
between repetitions of the secondary announcement, if it is set  
to repeat. (See “Calling Group Options” in Chapter 4 of System  
Planning for guidelines on setting the delay.)  
 
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The primary and secondary announcement options, when used  
together, allow an initial message to play for callers, followed by  
a repeating announcement that, for example, urges callers to  
stay on the line and wait for a calling group member.  
Two or more groups may share an announcement device.  
A primary delay announcement device can be programmed as  
a secondary delay announcement device.  
Enhanced Calls-in-Queue Alarm Thresholds  
Three Calls-in-Queue Alarm thresholds can be set to more  
clearly indicate the real-time status of the calls waiting in the  
queue according to the behavior of programmed Calls-in-Queue  
Alarm buttons. In earlier releases, only one Calls-in-Queue  
Alarm Threshold setting is available to activate the LEDs at  
programmed Calls-in-Queue Alarm buttons for a calling group.  
Using all three levels, the system manager sets Threshold 3 to  
the highest value, Threshold 2 to a middle value, and Threshold  
1 to the lowest value. A Calls-in-Queue Alarm button indicates  
the severity of the alarm conditions in the following ways:  
If the number of waiting calls is less than the value  
programmed for Threshold 1 or drops below that level, the  
LED is unlit.  
If the number of waiting calls is greater than or equal to the  
Threshold 1 value but less than the Threshold 2 value, the  
LED flashes.  
If the number of waiting calls is greater than or equal to the  
Threshold 2 value but less than the value for Threshold 3, the  
LED winks.  
If the number of waiting calls is greater than or equal to the  
highest value, Threshold 3, the LED lights steadily.  
NOTE:  
A Direct Station Selector (DSS) button that is used as a  
Calls-in-Queue Alarm button can only indicate two threshold  
levels, either by flashing or by lighting steadily. If a calling  
group must use this type of Calls-in-Queue Alarm button, only  
two threshold levels should be programmed.  
If all three thresholds are set to the same value, the result is one  
threshold only with LED state either off or on (steady). If two  
values are the same, then the result is two alarm levels (flash,  
steady). The factory setting is one call for all three thresholds,  
with LED states of off and steady.  
An external alert signals only when the number of calls in the  
queue meets or exceeds the programmed Threshold 3 value.  
MLX-5 and MLX-5D Telephones  
The MLX-5 nondisplay and MLX-5D display telephones are  
compatible with all system releases. The display telephone  
includes a 2-line by 24-character display, and both telephones  
come with five line buttons. In systems prior to Release 5.0, the  
MLX-5 and MLX-5D telephones are treated as MLX-10 and  
MLX-10D telephones, respectively. As of Release 5.0, the  
system recognizes the MLX-5 and MLX-5D telephones as 5-  
button telephones.  
 
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If these telephones are connected to communications system  
releases prior to 5.0, they are recognized by the  
communications system as 10-button telephones.  
Release 4.2 Enhancements (June 1997)  
Release 4.2 includes all Release 4.1 functionality, plus the  
enhancements listed below. There are no hardware changes for  
Release 4.2.  
Additional Network Switch and Services Options  
for ISDN Primary Rate Interface (PRI)  
Release 4.2 of the system supports connectivity to MCI® or  
local exchange carrier (LEC) PRI services and to the following  
central office switch types (in addition to the 4ESS™ and  
5ESS® switch types that carry AT&T Switched Network  
services):  
NORTEL® DMS™-100 BCS 36 for local exchange carrier  
services.  
NORTEL DMS-250 generic MCI07, serving the MCI network.  
Digital Switch Corporation DEX600E generic 500-39.30,  
serving the MCI network.  
Beginning with Release 4.2, the following MCI PRI and PRI  
local exchange carrier (LEC) services (along with AT&T  
Switched Network services) can be provided to users of the  
MERLIN LEGEND Communications System:  
MCI Toll Services for DMS-250 or DEX600E switch type:  
MCI Prism® service for domestic outgoing long-distance  
and international voice calls; for domestic outgoing 56-  
kbps restricted, 64-kbps unrestricted, and 64-kbps  
restricted circuit-switched data calls.  
MCI VNet® service for incoming and outgoing domestic  
and voice calls; for 56-kbps restricted, 64-kbps restricted,  
and 64-kbps unrestricted circuit-switched data calls.  
MCI 800 for domestic, toll-free incoming voice calls.  
MCI 900 service numbers.  
LEC services for DMS-100 switch types:  
DMS Virtual Private Network service for calls between the  
MERLIN LEGEND Communications System and another  
communications system (such as another MERLIN  
LEGEND Communications System).  
DMS INWATS (Inward Wide Area Telephone Service) for  
domestic toll-free incoming voice calls.  
DMS OUTWATS (Outward Wide Area Telephone Service)  
for domestic outgoing long-distance voice calls.  
DMS FX (foreign exchange) to provide local call rating for  
calls from the local exchange to the area serviced by the  
foreign exchange.  
DMS tie trunk service to provide private exchange call  
rating for calls placed on a dedicated central office facility  
between the MERLIN LEGEND Communications System  
and another communications system.  
 
 
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Improvements to Station Message Detail  
Recording (SMDR) and Support for  
MERLIN LEGEND Reporter Application  
The SMDR feature is enhanced to provide more details about  
calling group agent activities and to help system managers  
assess the effectiveness of call centers in terms of both agent  
performance and the adequacy of facilities to handle inbound  
calls. These improvements apply to calling groups that are  
programmed as Auto Login or Auto Logout type. The SMDR  
and MERLIN LEGEND Reporter features listed are  
administrable:  
TALK Field. For Auto Login and Auto Logout calling groups,  
the TALK field records the amount of time a calling group  
agent spends on a call.  
DUR. (DURATION) Field. For Auto Login and Auto Logout  
calling groups, call timing begins when a call arrives at the  
MERLIN LEGEND Communications System and not after a  
preset number of seconds. Call timing ends when the call is  
disconnected; either the caller or the agent hangs up. This  
allows the system manager to determine how long a caller  
waited for an agent’s attention.  
Coding of Calls on Reports. An asterisk (*) appears in the  
call record when:  
A call is not answered by an Auto Login or Auto Logout  
calling group agent and is abandoned while waiting for an  
agent.  
The call is answered by someone not a member of an  
Auto Login or Auto Logout calling group.  
An exclamation point (!) signals that an Auto Login or Auto  
Logout agent handled a call that was answered by  
someone who was not a member of that Auto Login or  
Auto Logout with Overflow group. An ampersand (&) in the  
call record indicates that the group’s overflow receiver  
answered the call.  
MERLIN LEGEND Reporter  
MERLIN LEGEND Reporter provides basic call accounting  
system reports for all incoming calls to Auto Login or Auto  
Logout type calling groups. MERLIN LEGEND Reporter assists  
in determining the effectiveness of calling group agents,  
assessing the level of service provided to callers, and  
ascertaining whether adequate incoming telephone lines and  
agents are available to handle peak-call load. The SMDR Talk  
Time option sets up special call records used by MERLIN  
LEGEND Reporter. The default is off, in which case the Release  
4.0 SMDR reports are available. If the option is set to on, the  
following new reports are provided:  
Organization Detail Report  
Organization Summary and Trends Report  
Selection Detail Report  
Account Code Report  
Traffic Report  
DownloEaxtdenfrsoiomnWSuwmwm.SaorymRaenpuoartls.com. All Manuals Search And Download.  
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Data Report  
Talk and Queue Time Distribution Report  
Time of Day Report  
ICLID Call Distribution Report  
Facility Grade-of-Service Report  
Maintenance Enhancements  
Change to Permanent Error Alarm  
Beginning with Release 4.2, the most recent permanent error  
alarm is not shown on the System Error Log menu screen but is  
available as an option from that screen. For details, refer to the  
maintenance section of the technician guide, Installation,  
Programming, and Maintenance.  
Enhanced Extension Information Report  
Beginning with Release 4.2, the Extension Information Report  
includes the Extension Status and supervisory mode of each  
extension.  
Release 4.1 Enhancements (June 1997)  
Release 4.1 includes all Release 4.0 functionality, plus the  
enhancements listed below. There are no hardware changes in  
Release 4.1.  
Coverage Timers Programmed for  
Individual Extensions  
Beginning with Release 4.1, coverage timers, which control the  
duration of the delay before calls are sent to each level of  
coverage, are changed as follows:  
The Group Coverage Ring Delay (1–9 rings) is programmed  
on individual extensions and replaces the Coverage Delay  
Interval programmed systemwide in previous releases.  
The Primary Cover Ring Delay (1–6 rings) and Secondary  
Cover Ring Delay (1–6 rings), programmed on individual  
extensions, replace the Delay Ring Interval programmed  
systemwide in previous releases.  
These enhancements allow the system manager to customize  
coverage call delivery to match individual extensions’ call-  
handling requirements.  
Night Service with Coverage Control  
Beginning with Release 4.1, a system manager can enable the  
Night Service Coverage Control option to automatically control  
the status of telephones programmed with Coverage VMS  
(voice messaging system) Off buttons, according to Night  
Service status.  
When Coverage Control is enabled and the MERLIN LEGEND  
Communications System is put into Night Service, all  
programmed Coverage VMS Off buttons are automatically  
turned off (LED is unlit) and all eligible outside calls are sent to  
the assigned voice messaging system calling group with normal  
ringing delay. When Night Service is deactivated during the day,  
all programmed Coverage VMS Off buttons are automatically  
turned on (LED is lit) and voice mail coverage is disabled for  
 
outside calls.  
 
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Users can override the Coverage VMS Off button status at any  
time by pressing the programmed Coverage VMS Off button to  
turn the LED on or off.  
Night Service Group Line Assignment  
Beginning with Release 4.1, a system manager can assign lines  
to Night Service groups to control handling of after-hours calls  
received on individual lines. This capability replaces the  
automatic assignment to Night Service groups of only those  
lines that ring on the Night Service operator console. An outside  
line must be assigned to a Night Service group to receive Night  
Service treatment.  
With this enhancement, Night Service can be activated and  
deactivated on lines that do not appear on operator consoles  
(for example, personal lines), and lines appearing at operator  
positions can be excluded from Night Service.  
Forward on Busy  
Beginning with Release 4.1, the Forward, Follow Me, and  
Remote Call Forward features are enhanced to remove the  
requirement that a call be ringing at an extension before it can  
be forwarded. With the Forward on Busy enhancement, a call to  
an extension with no available SA or ICOM buttons is forwarded  
immediately to the programmed destination, preventing the  
caller from hearing a busy signal from the intended call  
recipient’s extension.  
Maintenance Testing for BRI Facilities that Are  
Part of Multiline Hunt Groups (MLHGs)  
Beginning with Release 4.1, the NI-1 BRI (National Integrated  
Services Digital Network-1 Basic Rate Interface) Provisioning  
Test Tool is enhanced to include testing for BRI facilities that are  
part of Multiline Hunt Groups (MLHGs).  
The NI-1 BRI Provisioning Test Tool is used by Lucent  
Technologies maintenance personnel on MERLIN LEGEND  
Communications Systems that include an  
800 NI-BRI module. Technicians use the tool during system  
installation and maintenance to test the functionality of the BRI  
lines and to report analyzed results.  
Release 4.0 Enhancements (March 1996)  
Release 4.0 includes all Release 3.1 functionality, plus the  
enhancements listed below.  
Support for Up to 200 Extensions  
An expanded dial plan supports up to 200 tip/ring devices.  
Support for National ISDN BRI Service  
This service (Hybrid/PBX and Key modes) provides an  
alternative to loop-start and ground-start lines/trunks for voice  
and digital data connectivity to the central office. Each of the  
two B-channels (bearer channels) on a BRI line can carry one  
voice and one data call at any given time. The data speeds on a  
B-channel are up to 28.8 kbps for analog data and up to 64  
kbps for digital data, which is necessary for videoconferencing  
and other high-speed applications. Release 4.0 supports the  
 
 
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ISDN Ordering Code (IOC) Package “S” (basic call handling)  
service configuration and Multiline Hunt service configuration on  
designated central office switches.  
New Control Unit Modules  
Release 4.0 supports a new NI-BRI line/trunk module and a  
higher-capacity tip/ring module.  
800 NI-BRI Module  
This new module connects NI-BRI trunks to the MERLIN  
LEGEND System for voice, high-speed data, and video  
transmission.  
016 Tip/Ring Module  
This new module supports a 200-extension dial plan by  
providing 16 ports for tip/ring devices. Applications that use a  
tip/ring interface can connect to this board. All 16 ports can ring  
simultaneously. Four touch-tone receivers (TTRs) are included  
on the module as well. The module’s ringing frequency (default  
20 Hz) can be changed, through programming, to 25 Hz for  
those locations that require it.  
Downloadable Firmware for the  
016 (T/R) and NI-BRI Modules  
The Personal Computer Memory Card International Association  
(PCMCIA) technology, introduced in Release 3.0, continues to  
support these two modules for installation and upgrade in  
Release 4.0. A Release 3.0 or later processor is required for  
PCMCIA technology.  
Support for 2B Data Applications  
A Lucent Technologies-certified group and desktop video  
application can use two B-channels to make video/data calls  
when connected to a single MLX extension jack programmed  
for 2B data. The 2B data devices must be equipped with  
ISDN-BRI interfaces. NI-1 BRI, PRI, or T1 Switched 56 facilities  
support 2B data communications at 112 kbps (using two  
56-kbps channels) or 128 kbps (using two 64-kbps B-channels).  
This feature is available for Hybrid/PBX and Key modes only.  
Support for T1 Switched 56  
Digital Data Transmission  
For Hybrid/PBX and Key mode systems, Release 4.0 expands  
support of T1 functionality by providing access to digital data  
over the public switched 56-kbps network, as well as to digital  
data tie-trunk services. Users who have T1 facilities for voice  
services can now use them for video or data calls at rates of 56  
kbps per channel (112 kbps for video calls using 2B data). The  
Release 4.0 offering also includes point-to-point connectivity  
over T1 tie trunks, allowing customers to connect two MERLIN  
LEGEND Communications Systems or a MERLIN LEGEND  
Communications System with a Lucent Technologies DEFINITY  
G1.1 Communications System or DEFINITY Enterprise  
Communications Server. The two communications systems can  
be co-located or can be at different sites.  
 
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Forwarding Delay Option  
Each user can program a Forwarding Delay setting for the  
Forward, Remote Call Forwarding, or Follow Me features. The  
forwarding delay is the number of times that a call rings at the  
forwarding extension before the call is sent to the receiver. The  
delay period gives the original call recipient time to answer or to  
screen calls by checking the displayed calling number (if  
available). The delay can be set from 0 to 9 rings. The factory  
setting for the forwarding delay is 0 rings (no delay).  
Voice Announce on Queued Call Console  
The system manager can enable the fifth Call button on a QCC  
console (Hybrid/PBX mode only) to announce a call on another  
user’s speakerphone (providing the destination telephone has a  
voice announce-capable SA button available). A QCC cannot  
receive voice-announced calls; they are received as ringing  
calls. The factory-set status for the fifth Call button is voice  
announce disabled.  
Time-Based Option for  
Overflow on Calling Group  
Release 4.0 has added a time limit for calls in queue in addition  
to the previous number of calls limit. If the Overflow Threshold  
Time option is set to a valid number between 1 and 900  
seconds, calls that remain in the calling group queue for the set  
time are sent to the overflow receiver. If the overflow threshold  
time is set to 0, overflow by time is turned off. The factory-set  
time limit is 0 seconds (off).  
Single-Line Telephone Enhancements  
The following changes enhance the performance of single-line  
telephones:  
Disable Transfer. Through centralized telephone  
programming, the system manager can disable transfer by  
removing all but one SA or ICOM button from the extension.  
No Transfer Return. When a handset bounces in its cradle,  
the system interprets this as a switchhook flash and attempts  
to transfer a call. When the transfer attempt period expires,  
the user’s telephone rings. Release 4.0 eliminates this  
unintended ringing by disconnecting the call in situations  
where a switchhook flash is followed by an on-hook state and  
a dial tone is present.  
Forward Disconnect. All ports on 008 OPT, 012, and 016  
modules now send forward disconnect to all devices  
connected to them when forward disconnect is received from  
the central office. This enhancement prevents the  
trunk/line from being kept active when one end disconnects  
from the call. If an answering machine is connected to the  
port, it does not record silence, busy tones, or other useless  
messages. This operation is not programmable.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
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Release 3.1 Enhancements (March 1996)  
Seven-Digit Password for SPM  
Release 4.0 has increased system security by requiring a 7-digit  
password for system managers or technicians who use System  
Programming and Maintenance (SPM) to perform programming  
or the Trunk Test procedure. This password is for use in  
addition to a remote access barrier code.  
Release 3.1 Enhancements (March 1996)  
Release 3.1 includes all Release 3.0 functionality, plus the  
enhancements listed below.  
Call Restriction Checking for Star Codes  
Beginning with Release 3.1, a system manager can add star (*)  
codes to Allowed and Disallowed Lists to help prevent toll fraud.  
Star codes, typically dialed before an outgoing call, enable  
telephone users to obtain special services provided by the  
central office. For example, in many areas, a telephone user  
can dial *67 before a telephone number to disable central  
office-supplied caller identification at the receiving party’s  
telephone. You must contract with your telephone service  
provider to have these codes activated.  
When users dial star codes, the system’s calling restrictions  
determine whether the codes are allowed. If they are allowed,  
the system’s calling restrictions are reset, and the remaining  
digits that the users dial are checked against the calling  
restrictions.  
Trunk-to-Trunk Transfer Set for Each Extension  
This enhancement to the Transfer feature enables the system  
manager to allow or disallow trunk-to-trunk transfer on a per-  
extension basis. In Release 3.1 and later systems, the default  
setting for all extensions is restricted.  
Programmable Second Dial Tone Timer  
The system manager can assign a second dial tone timer to  
lines/trunks, in order to help prevent toll fraud (for example,  
when star codes are used). After receiving certain digits dialed  
by a user, the central office may provide a second dial tone,  
prompting the user to enter more digits. If this second dial tone  
is delayed, and the user dials digits before the central office  
provides the second dial tone, there is a risk of toll fraud or  
misrouting the call. The second dial tone timer enables the  
system manager to make sure that the central office is ready to  
receive more digits from the caller.  
Security Enhancements  
The sections below outline security measures that are  
implemented in Release 3.1 and later systems.  
 
 
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Pocket Reference 555-670-116  
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Release 3.1 Enhancements (March 1996)  
Disallowed List Including Numbers Often  
Associated with Toll Fraud  
A factory-set Disallowed List 7 contains default entries, which  
are numbers frequently associated with toll fraud. By default,  
Disallowed List 7 is automatically assigned to both generic and  
integrated voice messaging interface (VMI) ports used by voice  
messaging systems. The system manager can manually assign  
this list to other extensions.  
Default Pool Dial-Out Code  
Restriction for All Extensions  
The default setting for the pool dial-out code restriction (Hybrid/  
PBX mode only) is restricted. No extension or remote access  
user with a barrier code has access to pools until the restriction  
is removed by the system manager.  
Default Outward Restrictions for VMI Ports  
Ports assigned for use by voice messaging systems (generic or  
integrated VMI ports) are now assigned outward restrictions by  
default. If a voice messaging system must be allowed to call out  
(for example, to send calls to a user’s home office), the system  
manager must remove these restrictions.  
!
SECURITY ALERT:  
Before removing restrictions, it is strongly recommended that  
you read Appendix A, ‘‘Customer Support Information,” in  
System Programming.  
Default Facility Restriction  
Level (FRL) for VMI Ports  
The default Automatic Route Selection (ARS) FRL for VMI ports  
is 0, restricting all outcalling.  
Default for the Default Local Table  
The default Automatic Route Selection (Hybrid/PBX mode only)  
FRL has changed to 2 for the Default Local table. System  
managers can easily change an extension’s default FRL of 3 to  
2 or lower to restrict calling. No adjustment to the route FRL is  
required.  
New Maintenance Procedure for Testing  
Outgoing Trunks  
Technicians must enter a password in order to perform trunk  
tests.  
!
SECURITY ALERT:  
The enhancements in Release 3.1 help increase the security  
of the MERLIN LEGEND System. To fully utilize these  
security enhancements, be sure to read and understand the  
information in these upgrade notes and in the relevant  
system guides.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
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Release 3.0 Enhancements (August 1994)  
Release 3.0 Enhancements (August 1994)  
Release 3.0 includes all Release 2.1 functionality plus the  
enhancements listed below.  
Equipment  
New hardware includes a variety of components. Additional  
details are included elsewhere in this book.  
CPU modifications include:  
A processor running at 16 MHz with a 32-bit wide data  
bus.  
1.5 MB of non-volatile (battery-backed) RAM.  
4.0 MB of Flash ROM.  
PCMCIA memory card interface.  
A full-duplex 1200/2400 bps modem.  
Error/Status code display for maintenance support.  
An 800 GS/LS-ID line/trunk module delivers the calling  
party’s telephone number to the customer premises (MLX  
display telephones only) if the service is subscribed to by the  
customer and if it is supported by the caller’s telephone  
company.  
Support for:  
MDC 9000 (six-line, cordless).  
MDW 9000 (six-line, cordless, wireless).  
8101 (single-line telephone, desk or wall-mount, data/fax  
jack, selectable positive disconnect).  
2500YMGL and 2500 MMGL (single-line desk telephones,  
selectable positive disconnect).  
PicassoStill-Image telephone (for interactive display of  
still images).  
Videophone 2500 single-line telephone with interactive  
video display  
Pre-fabricated and pre-drilled backboard.  
Installation, Upgrade Administration, and Maintenance  
These are the new MERLIN LEGEND Communications System  
capabilities:  
SPM (Release 3.18) conversion of translations from Release  
1.0, 1.1, 2.0, and 2.1 to 3.0.  
Remote operation at 1200/2400bps.  
Advice and feedback administration screens for new Release  
3.0 functionality.  
PCMCIA Memory Card Interface (a Release 3.0 processor  
board required) allowing:  
System software installation.  
System software upgrade.  
800 GS/LS-ID port module firmware upgrade.  
Integrated backup and restore of translations.  
Automatic and manual options for backup and restore are  
available on the system. Automatic backup can be  
scheduled weekly or daily to fit the customer’s needs.  
DownloInatedr-fdroigmit dWiawlinwg.Stiommeravnaulauelss.caoremp. rAolglrMamanmuaablsle.Search And Download.  
 
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Release 3.0 Enhancements (August 1994)  
Inspection of Lines/Trunks displays only those lines and  
trunks configured on system rather than all 80 facilities.  
Extensions and facilities in Maintenance Busy (both manual  
and automatic) can be identified by the maintenance monitor.  
User Features  
Security. The Remote Access feature allows people at  
remote locations to enter the system by dialing the number of  
a line or trunk designated for remote access. The system can  
be programmed to require the remote user to dial a barrier  
code (a type of password) after reaching the system. In  
earlier versions, the systemwide barrier code length is fixed  
at four digits. Release 3.0 allows a systemwide barrier code  
length ranging from a minimum of four digits to a maximum of  
11 digits, with a factory setting of seven digits. SMDR records  
are enhanced to provide information for remote access calls.  
If the remote access call is received on a facility providing  
Caller ID information (see below), the SMDR report can help  
trace the call.  
Caller ID. Caller information (telephone number) is furnished  
to MLX display telephones by an 800 GS/LS-ID module  
using the LS (loop-start) option. This allows customers to  
screen calls before answering the telephone, as well as  
providing calling party information for use with various  
applications. This function is available only when the  
customer subscribes to caller identification service from the  
telephone company, if the telephone company supports that  
service.  
Shared System Access (SSA). A telephone may have up to  
27 Shared SA buttons to expand extension coverage.  
Authorization Codes. The Authorization Code feature  
allows you to make calls using your calling privileges when  
you are dialing from an extension other than your own. When  
you enter your authorization code (ranging from 2 to 11  
characters and unique across the system), the privileges and  
restrictions assigned to your home extension override the  
current restrictions at the host extension. This includes toll  
restriction, outward restriction, Facility Restriction Level  
(FRL), Allowed Lists, Disallowed Lists, Night Service  
Exclusion List, and Dial Access to Pools. All other functions  
on the telephone are those of the local telephone, not the  
home extension.  
Authorization codes can also be used for the purpose of call  
accounting through the SMDR printout. The SMDR account  
code field can hold either the authorization code extension  
number or the authorization code itself.  
Direct Voice Mail. If your company has voice mail, this  
feature allows you to dial a co-worker’s voice mailbox directly  
without ringing that person’s extension. Direct Voice Mail is  
especially useful for transferring calls when a co-worker is  
not available.  
 
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Release 3.0 Enhancements (August 1994)  
Additional Features  
The status of Leave Word Calling (LWC) and Privacy are  
retained across cold starts.  
Caller ID (CLASSSM ICLID and PRI) are available on primary  
coverage and return from transfer.  
Additional Application Packages, Adjuncts, and  
Adapter Enhancements  
PassageWay Direct Connection Solution. PassageWay  
Direct Connection Solution (Release 2.0) is a computer  
telephony integrated product that links a desktop Microsoft®  
Windows®-based PC to the MERLIN LEGEND  
Communication System’s MLX-10DP, MLX-20L, or MLX-28D  
telephone. The Windows applications are: AT&T Call  
(autodial/contact manager), AT&T Buzz (screen pops  
applications), AT&T Set (extension programming interface),  
and Log Viewer (call log application). PassageWay Direct  
Connection Solution (Release 2.0) is the version supported  
on MERLIN LEGEND Communications System Release 3.0.  
PagePal™. PagePal connects several paging systems to the  
MERLIN LEGEND Communications System. No other  
system adapter is necessary for loudspeaker paging.  
Fax Attendant 2.1.1. Fax Attendant Release 2.1.1, which  
co-resides with AUDIX Voice Power on the IS III Release 1.2  
platform, provides the same functionality as earlier versions,  
plus the following enhancements:  
Personal Fax Messaging. Inbound faxes can be stored  
until the subscriber asks that they be printed, at any fax  
machine he or she specifies, on company premises or  
offsite (when the subscriber retrieves fax messages  
remotely).  
Fax Mail. Allows subscribers to send fax messages, get  
fax messages, record personal greetings, and program  
outcalling.  
Fax Broadcast. Provides a simple way to send one fax to  
as many as 1000 fax numbers.  
Call Accounting System (CAS) for Windows  
This stand-alone version of CAS takes advantage of the easy-  
to-use graphical environment offered by Microsoft Windows.  
Through data communications, it also allows one CAS system  
to serve multiple business sites.  
Group Videoconferencing  
Group videoconferencing is supported over DS1 (Digital Signal  
Level 1) facilities with PRI. (Videoconferencing has been  
available since Release 2.0.)  
 
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Release 2.1 Enhancements (August 1994)  
Release 2.1 Enhancements (August 1994)  
Refer to Release 2.1 Notes for detailed descriptions of Release 2.1  
enhancements. Release 2.1 includes all Release 2.0 functionality  
plus the enhancements listed below.  
Operational  
System operational enhancements include the following:  
When a call is forwarded to a multiline telephone that has an  
Auto Dial or DSS button programmed for the forwarding  
telephone, the green light next to the Auto Dial or DSS button  
for the forwarding telephone does not flash.  
People answering calls received on Cover buttons are  
allowed to generate touch tones if their telephones are not  
outward- or toll-restricted.  
Calls received on personal lines with Do Not Disturb on go  
immediately to coverage instead of waiting for the coverage  
delay interval.  
A call put on hold at a Cover button can be added to a  
conference by someone who has a personal line for the call.  
A call put on hold at a Cover button can be picked up by any  
person who has a personal line for the call.  
Calls that have been put on hold at a Cover, SA, Shared SA,  
or Pool button can be picked up by a person who has a  
personal line button for the call.  
An inside call on hold at an SA button can be picked up and  
transferred by any person with a Shared SA button  
corresponding to the button with the held call.  
Calls that are on hold awaiting transfer can be picked up by  
any user who has a personal line for the call.  
Beginning with Integrated Solution III Version 1.2, the  
automatic reconciliation program that was run automatically  
at 3:00 a.m. is disabled and can be invoked manually from  
the User Maintenance menu.  
If an extension is programmed for Forced Account Code  
Entry, account codes do not have to be entered when using a  
programmed Loudspeaker Paging button. In addition, an  
SMDR record is not generated for calls made to paging  
ports.  
When an MLX telephone, other than an MLX-20L, is plugged  
into an MLX port and the Personal Directory does not contain  
any entries, the allocation of the Personal Directory resource  
is released. If there are any entries in the Personal Directory,  
the Personal Directory allocation and the entries in the  
Personal Directory are saved in the MLX port.  
SMDR call records for calls made on PRI facilities are more  
accurate than SMDR call records for calls made on non-PRI  
facilities. Outgoing calls made on PRI facilities receive  
“answer supervision.” Consequently, SMDR timing for calls  
made on PRI facilities begins when the call is answered.  
Timing for calls made on non-PRI facilities begins when  
dialing is completed. Therefore, an SMDR call record is not  
generated when a call made on a PRI facility is not answered  
 
at the far end.  
 
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Release 2.1 Enhancements (August 1994)  
The Call Type field and the Called Number field on the  
SMDR report are changed for both the Basic and ISDN  
report formats.  
An 012 port that is programmed as a generic voice  
messaging interface (VMI) port can transfer an outside call to  
an outside number.  
In a system where the transfer audible option is programmed  
for Music-On-Hold and a music source is provided, outside  
callers who are transferred to a calling group and are waiting  
in the queue or who are parked or camped-on, hear music  
while they are waiting. Internal callers never hear music on  
hold while waiting in the calling group queue or when they  
are parked, camped-on, or being transferred to another  
extension.  
Installation and Hardware  
Installation and hardware enhancements include the following:  
The control unit covers for the MERLIN LEGEND  
Communications System are the same easy-to-use covers  
as those for the MERLIN II Communications System.  
A new 012 (tip/ring) module [apparatus code 517G13 (28) or  
higher letter] contains a built-in ring generator. The maximum  
ring equivalency number (REN) supported is 2.2, and the  
module will ring four ports at one time. Bridging of single-line  
telephones is not supported because of poor transmission  
quality.  
A new 008 OPT module (labeled “with RING GEN.”) contains  
a built-in ring generator. It rings four ports at a time.  
Ferrite cores for the power supply modules are shipped from  
the factory to comply with FCC Part 15 requirements.  
3129-WTWA (touch tone outdoor telephone equipped with  
cast aluminum housing and armored handset cord with bell  
ringers)  
3129-WRWA (rotary dial outdoor telephone equipped with  
cast aluminum housing and armored handset cord with bell  
ringers).  
3129-WAWA (auto dial outdoor telephone equipped with cast  
aluminum housing and armored handset cord with bell  
ringers).  
3129-WNWA (nondial, automatic ringing on dedicated circuit  
outdoor telephone equipped with cast aluminum housing and  
armored handset cord with bell ringers).  
Equipment and Operations  
Equipment and operations enhancements include the following:  
A new release (Version 2.16) of the System Programming  
and Maintenance (SPM) software to support international  
use.  
Support of PRI connection to DEFINITY‚ Communications  
Systems  
MLX-10DP telephone, identical to an MLX-10D, except that it  
provides a jack for access to the PassageWay™ Solution  
 
and PassageWay Direct Connection Solution application.  
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Release 2.1 Enhancements (August 1994)  
Additional Application Packages, Telephones,  
Adjuncts, and Adapter  
Additional application packages, adjuncts, and adapter  
enhancements include the following:  
A Digital Announcer Unit, compatible with all call  
management systems and tip/ring applications currently  
available for the MERLIN LEGEND Communications  
System.  
The HackerTracker™ system software enhancement to the  
Call Accounting System (CAS) detects abnormal calling  
activity by allowing monitoring of facilities or authorization  
code usage.  
A new digital Magic On Hold unit is available in three  
configurations:  
Basic Prerecorded Package  
Personalized Package  
Custom Production Package  
The MERLIN® Identifier application enables people to  
receive, store, and use information provided by the local  
telephone company, specifically, the telephone number of a  
caller in an area where the service is also supported.  
An Off-Premises Range Extender (OPRE) supports off-  
premises operation with an off-premises extension capability  
and extended range operation for tip/ring devices as well as  
variable gain to improve voice transmission levels.  
PagePac® Plus Loudspeaker Paging Systems do not require  
system adapters. The controller provides eight built-in zones  
(expandable to 56 zones by using up to three 16-zone  
expansion units), group zones, talkback, night bell, operator  
override, tones, door supervision, microphone input, and  
system access security codes as standard features.  
PassageWay Solution (Release 1.0) software consisting of  
four applications that run with Microsoft® Windows™ 3.1 or  
later and provide an interface between an IBM®-compatible  
personal computer and the MERLIN LEGEND  
Communications System.  
Four single-line telephones with memory buttons: 710, 715,  
725, and 730.  
Four specialty handsets compatible with all MLX telephones  
and the 3101 series, 3178-NHL, 8102, and 8110 single-line  
telephones.  
 
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Release 2.0 Enhancements (October 1992)  
Release 2.0 Enhancements (October 1992)  
Refer to Release 2.0 Notes for detailed descriptions of Release 2.0  
enhancements. Release 2.0 includes all Release 1.1 functionality  
plus the enhancements listed below.  
Programming  
Programming enhancements include the following:  
Extension Copy is a feature that reduces programming time  
by allowing the use of any extension as a template for  
programming another extension or block of extensions  
through centralized telephone programming.  
Integrated Administration provides a single interface through  
Integrated Solution III (IS III) for programming entries  
common to the MERLIN LEGEND Communications System  
and AUDIX™ Voice Power.  
Any SPM Version 2.xx (where xx is replaced by numbers)  
provides a Convert function for use in upgrading the system  
from Release 1.0 or 1.1. This function converts a backup file  
from a Release 1.0 or 1.1 system to Release 2.0 and later  
format, allowing reuse of existing system programming on  
the upgraded system.  
Forced idle reductions keep system interruptions at a  
minimum. In general, the smallest necessary component is  
forced idle during programming activities. For example,  
renumbering a single extension idles only one extension.  
Only a few systemwide programming activities, such as  
setting the system mode and system renumbering, idle the  
entire system.  
Operational  
System operational enhancements include the following:  
Coverage VMS Off is a feature that prevents incoming  
outside calls from going to voice mail. (All other coverage  
remains active as programmed.) The feature is programmed  
extension by extension, either through extension  
programming or through centralized telephone programming.  
A Night Service group can be programmed to include either  
extensions or a calling group as members. You should not  
program both individual extensions and a calling group into  
the Night Service group, however, because individuals will  
not have a chance to answer before calling group members  
do.  
When AUDIX Voice Power sends a Leave Message  
notification to an extension, the system identifies the voice  
mail system as the sender of the message. When the voice  
mail subscriber uses the Return Call feature, the call goes to  
any available voice mail port, not just to the specific port that  
generated the message. This reduces the chance of getting  
a busy port.  
Coverage receivers can call coverage senders and have the  
call receive coverage treatment. If a receiver calls a sender  
for whom he or she is covering, and the sender is busy or  
unavailable, the call proceeds to other points of coverage. It  
does not come back to the receiver who originated the call.  
 
 
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Release 2.0 Enhancements (October 1992)  
Enhancements to display prompts include automatic posting  
of a Do Not Disturb message (for MLX display telephones or  
other multiline telephones, a Posted Message button must  
be programmed for the Do Not Disturb message to be posted  
automatically) when a user activates the Do Not Disturb  
feature, and confirmation messages when a user activates  
Hold, Privacy, Saved Number Dial, and Transfer.  
Direct Inward Dialing (DID) trunk emulation on a T1 facility  
provides up to 24 DID channels on a single DS1 interface,  
instead of requiring 24 separate physical trunks.  
A telephone user can send a timed flash (switchhook flash)  
on a loop-start trunk call on a System Access (SA) button.  
Fax Attendant System™  
Fax Attendant is an application for sending and receiving fax  
messages; its interface is similar to the voice mail interface  
provided by AUDIX Voice Power. Fax Attendant System, which  
co-resides with AUDIX Voice Power on the IS III platform,  
provides the following services:  
Fax Call Coverage. Receives and holds messages for  
subscribers whose fax machines are busy or out of paper.  
This service also allows a subscriber to have a personal fax  
number without having a fax machine.  
Fax Mail. Allows subscribers to create and use fax  
distribution lists, send and receive fax messages, and record  
personal greetings for incoming fax calls.  
Fax Response. Prompts callers to select and receive faxes  
from a customer-created menu of choices, using touch-tone  
responses.  
408 GS/LS-MLX Module  
The 408 GS/LS-MLX module (Releases 2.0 and later only)  
combines four line/trunk jacks for ground-start or loop-start  
trunks and eight extension jacks for MLX telephones on a single  
module in the control unit.  
Primary Rate Interface (PRI)  
Primary Rate Interface (PRI) enhancements include the  
following:  
Connectivity to the 5ESS Generic 6  
Multiple incoming calls to directory number  
Call-by-Call Service Selection  
Password handling for FTS2000  
Extension ID as Calling Party Number for Automatic Number  
ID (ANI)  
Maintenance  
Maintenance enhancements include the following:  
Clear descriptions of module test failures  
Optional printing of hard copy of error logs  
Display that correlates extension numbers with slot/port and  
logical ID  
DownloDaisdplfaroymshWowwinwg.Swohmichansuloatsls,.tcruonmk.s,AallnMdaenxtueanlssioSnesaarrceh And Download.  
maintenance busy  
MERLIN LEGEND Communications System Release 7.0  
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Release 1.1 Enhancements (October 1992)  
Internal digital switching element (DSE) loopback test for all  
modules  
B-channel loopback test for MLX modules  
B-channel line or call service states display  
Error log entries for dual-port RAM errors  
Release 1.1 Enhancements (October 1992)  
Refer to Release 1.1 Notes for detailed descriptions of Release 1.1  
enhancements. Release 1.1 includes all Release 1.0 functionality  
plus the enhancements described in the following sections.  
Language Selection  
This selection allows you to program the system for the display  
of prompts, menus, and messages on MLX display telephones  
in English, French, or Spanish. You can also program the  
following options in any of these languages, independently of  
the system language:  
Individual extensions with MLX telephones  
System Programming and Maintenance (SPM)  
System programming reports  
SMDR report headers  
MLX-10D, MLX-20L, and MLX-28D display telephones and  
MLX-10 nondisplay telephones are available in three separate  
versions, with factory-set buttons in English, Spanish, or  
French. (The MLX-10DP is available in the English version  
only.) In addition, user and operator guides and telephone tray  
cards are available in all three languages.  
Programming and Maintenance  
Programming and maintenance enhancements include the  
following:  
Additional Inspect capability in system programming.  
Editing capability (Backspace selection) in extension  
programming.  
Improvements to system reports.  
An access log that records the last 20 times maintenance or  
system programming has been accessed.  
Longer (20-second) gap between ring cycles for  
programming mode and Forced Idle tone.  
Operational  
System operational enhancements include the following:  
Automatic selection of an SA button when Conference is  
invoked  
(Hybrid/PBX mode).  
Prompting through Conference feature on MLX display  
telephones.  
Relocation of the More prompt on the MLX-20L display.  
Display of the number saved on a programmed Last Number  
Dial or Saved Number Dial button when the button is  
inspected.  
 
 
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Design Benefits  
SPM  
SPM enhancements include operation in English, French, or  
Spanish, faster backup and restore, and automatic onscreen  
display of reports as they are created, with a Browse capability  
for reading the reports.  
Equipment  
Additional equipment includes the 8102 and 8110 analog  
telephones, four headsets, two headset amplifiers, and a  
transparent protective cover for the MLX-10 and MLX-10D  
telephones. The 8102 and 8110 telephones are also compatible  
with Release 1.0.  
PF Registration  
PF registration number AS5USA-65646-PF-E is assigned by  
the FCC for operating the MERLIN LEGEND Communications  
System in Hybrid/PBX mode in the United States. (The PF  
registration is also applicable to Release 1.0 systems.)  
Design Benefits  
Modular components allow easy, cost-effective growth in both size  
and function. For upgrades from the MERLIN LEGEND  
Communications System, all wiring and analog MERLIN System  
telephones can be reused. For upgrades from the MERLIN II  
Communications System, certain trunk and extension modules can  
also be reused. The modules are 800, 400 (LS), 400EM, 012 T/R,  
008, and 408.  
Menu-driven system programming maintains the customer’s  
command of business operations.  
Built-in 1200/2400-bps modem allows fast access to the system  
by customers, Lucent Technologies personnel, or authorized  
dealers from a remote location for system programming and  
maintenance.  
Flexible mode of operation saves upgrade costs by allowing  
system configuration in one of three modes: Hybrid/PBX, Key, and  
Behind Switch. (The factory setting on the 3.0 processor board is  
Hybrid/PBX.)  
Connectivity to other systems in the Behind Switch mode  
optimizes existing resources by allowing the system to work as part  
of another MERLIN LEGEND Communications System, System 25,  
System 75, System 85, DEFINITY 75/85, or other communications  
system. The control unit can connect to another system’s control  
unit via either an off-premises telephone (OPT) line or an analog or  
digital tie trunk.  
Digital 2.048-MHz bus supplies a 64-kbps channel on each of the  
216 time slots.  
68EC020 Motorola CPU running at 16 MHz with zero wait states  
provides fast system performance.  
Memory data retention saves time by ensuring that system and  
extension programming information is retained for five (5) days,  
depending on the system configuration, in case of power failure or  
system shutdown.  
Integrated voice and data capabilities allow users to talk while  
 
transmitting data at speeds up to 64 kbps.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
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April 1999  
33  
Environmental Specifications  
DS1 interface can be configured for connection of either T1 or PRI  
for basic call control with the 4ESS or 5ESS PRI service  
specifications.  
Basic Rate interface (BRI) S/T protocol supports premier digital  
multiline (MLX) telephones with superior display capabilities and  
supports the ISDN terminal adapter Data Module for the connection  
of adjuncts.  
Environmental Specifications  
The control unit requires a regulated environment and can be  
located in any room or closet that is temperature-controlled and  
clean. Do not mount the control unit where it will be exposed to direct  
sunlight.  
In addition, the control unit should not be co-located with air  
conditioning or ventilation units, compressors, fans and blowers,  
heaters, arc welders, or other machinery that produces electrical  
interference.  
The control unit is mounted on a Lucent Technologies pre-drilled  
backboard.  
Once installed, it is important to keep the control unit site clear of  
hazards, such as stacked paper or boxes, that block ventilation.  
Installing any machinery in the vicinity of the control unit should be  
avoided. If any pollution-producing work (such as sanding or spray  
painting) is to be done in the area, care should be taken to protect  
the unit.  
The following table gives the environmental specifications for the  
control unit.  
Control Unit  
Fully loaded basic carrier  
Weight:  
45 lb. (20.4 kg)  
Dimensions:  
14 inches wide x 23 inches high x 12 inches  
deep  
(35.6 cm x 58.4 cm x 30.5 cm)  
Fully loaded 2-carrier system  
(basic carrier plus 1 expansion carrier)  
Weight:  
90 lb. (40.8 kg)  
Dimensions:  
25 inches wide x 23 inches high x 12 inches  
deep  
(63.5 cm x 58.4 cm x 30.5 cm)  
Fully loaded 3-carrier system  
(basic carrier plus 2 expansion carriers)  
Weight:  
135 lb. (61.2 kg)  
Dimensions:  
37 inches wide x 23 inches high x 12 inches  
deep  
(94 cm x 58.4 cm x 30.5 cm)  
Mean Time between Failures  
(mean/average time the system is expected to operate before any  
type of failure occurs) = 2.4 years for a system configured with 24  
trunks and 50 stations (extensions).  
 
 
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Environmental Specifications  
Backboard Mounting Hardware Requirements  
This refers to the types of wall construction to which the backboard  
will be attached.  
Type of material  
Mounting Hardware  
Wood surface  
Wood screws  
Concrete surface, brick, cinder block Masonry anchors  
Plaster, plasterboard  
Sheet-metal surface  
Toggle bolts  
Sheet-metal screws  
Hardware has a combined pullout force of 650 lb. (294.8 kg). When  
mounting to sheet-metal walls, attach to structural members.  
Location  
Within 5 feet (1.5 m) of dedicated AC power outlet (1 plug per  
carrier).  
Within 1000 cable feet (304.8 m) of telephones.  
Heat Dissipation  
Fully loaded basic carrier  
500 Btu/hr (35 cal/sec)  
Fully loaded 2-carrier system 1000 Btu/hr (70 cal/sec)  
(basic carrier with one expansion carrier)  
Fully loaded 3-carrier system 1500 Btu/hr (105 cal/sec)  
(basic carrier plus two expansion carriers)  
Power Requirements  
Basic carrier 117 VAC  
2-carrier 117 VAC  
3-carrier 117 VAC  
60 Hz -15% to 10% 5.4A  
60 Hz -15% to 10% 10.8A  
60 Hz -15% to 10% 16.2A  
Temperature/Humidity Range  
40°–104°F (4°–40°C)  
20%-80% relative humidity  
Ventilation Clearances  
1 inch (2.5 cm) on right and left sides  
Radio Frequency Interference, Tolerance  
1.0 V/m  
Electromagnetic Interference (EMI)  
To reduce electromagnetic interference emissions (possible  
interference problems with handheld telephones), check the date of  
manufacture of the CPU (517A27) units. If they were manufactured  
before April, 1993, replace them with a later version.  
!
CAUTION:  
For the control unit, do not use an AC outlet that is controlled  
by a wall switch or some other switch.  
Use an approved ground (AC receptacle for 3-prong plug).  
Do not install the control unit outdoors.  
Do not place the control unit near extreme heat (furnaces,  
heaters, attics, or direct sunlight).  
Do not expose the control unit to devices that generate  
 
electrical interference (such as arc welders or motors).  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
35  
Power and Grounding  
Do not place anything on top of carriers.  
Do not install the control unit under any device that may drip  
fluid, such as an air conditioner.  
Do not expose the control unit to moisture, corrosive gases,  
dust, chemicals, spray paint, or similar materials.  
Power and Grounding  
Proper power and grounding are essential for correct and safe  
functioning of the system.  
Power Specifications  
The system control unit plugs into a 117-VAC outlet. To avoid  
accidental disconnection of the system, this outlet should not be  
controlled by a wall switch.  
Each carrier unit requires its own power supply. Each power supply  
requires a maximum current of 5.4 amps. Therefore, if expansion  
carrier units are added to the system, extra AC outlets may be  
needed.  
Grounding Requirements  
Proper grounding of the installation site protects the system against  
the following:  
Lightning  
Power surges  
Power crosses on outside lines/trunks  
Electrostatic discharge (ESD)  
The local telephone company is responsible for providing protection  
of outside lines/trunks at the entrance to the site. The protection  
should consist of the following:  
Carbon blocks or gas discharge tubes connected to an  
approved ground  
Adequate bonding of the outside line/trunk protector ground  
and the power company ground  
WARNING:  
!
An improper ground can result in equipment failures and  
service outages. Verify that the AC power uses an approved  
ground for its primary ground, that all voltage-limiting devices  
are grounded to an approved ground, and that the ground is  
one of the approved grounds listed below.  
The following is a list of approved grounds, starting with the most  
preferred:  
Building steel.  
Acceptable water pipe, must be a metal, underground water  
pipe at least 1/2-inch (30.4 cm) in diameter, and in direct  
contact with the earth for at least 10 feet (3 m).  
It must be electrically continuous so that the protector ground  
is connected. (Check for insulated joints, plastic pipe, and  
plastic water meters that might interrupt electrical continuity.)  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
36  
Power and Grounding  
A metallic underground water pipe must be supplemented by  
the metal frame of the building, a concrete-encased ground,  
or a ground ring.  
Other local metal underground systems or local underground  
structures such as tanks and piping systems.  
Rod and pipe electrodes, a 5/8-inch (1.6-cm) solid rod or  
3/4-inch (1.9-cm) conduit or pipe electrode driven to a  
minimum depth of 8 feet (244 cm).  
Plate electrode, a minimum of 2 square feet (61 square cm)  
of metallic surface exposed to the exterior soil.  
Concrete-encased ground, which must be an electrode,  
consisting of one of the following:  
At least 20 feet (6.1 m) of one or more steel reinforcing  
rods, each being at least 1/2-inch (1.27 cm) in diameter.  
20 feet (6.1 m) of bare copper conductor not smaller than  
#4 AWG, encased in 2 inches (5 cm) of concrete. This  
electrode must be located within and near the bottom of a  
concrete foundation or roofing that is in direct contact with  
the earth.  
Ground ring, consisting of at least 20 feet (6.1 m) of bare  
copper conductor not smaller than #2 AWG, encircling the  
building. The ground ring must be in direct contact with the  
earth and buried at least 2.5 feet (77 cm) below the earth’s  
surface.  
WARNING:  
!
Do not use a metal underground gas piping system. This is a  
safety risk.  
For most power surges, the following standard grounding  
requirements provide adequate lightning and surge protection:  
Properly wired/grounded/bonded outside line protectors  
Properly wired/grounded AC outlet  
Properly grounded single-point ground bar  
Properly wired connection between single-point ground and  
power supplies  
Additional Power Surge Protection  
The 391C1, 391A3, 391A2, and 391A1 power supplies have built-in  
AC line protection. This built-in protection handles almost all  
situations.  
Occasionally, additional protection may be needed if the customer is  
located in a heavy lightning area. The following products are  
available:  
The 147A protector provides AC surge protection for  
In-Range Out-of-Building (IROB) extensions. This protector  
can also provide surge protection for the 391A power supply  
module in heavy lightning areas.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
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37  
Control Unit Interfaces  
The 145D protector provides AC surge protection for the  
entire system, including the power supply module. One unit  
provides protection for six outlets.  
The 146C protector provides Central Office (CO) line surge  
protection. One unit covers four CO lines.  
Complete installation instructions are provided with the surge  
protectors.  
Control Unit Interfaces  
Signaling Audio/  
Channel Data  
Interface Applications  
Rate  
Rate  
1
Control unit to MLX telephone  
16 kbps (D)  
64 kbps (B)  
64 kbps (B)  
and (D)  
BRI S/T  
ISDN Terminal Adapter  
DS1  
Control unit to the following services:  
64 kbps  
T1  
Emulated tie trunk  
Emulated DID  
Emulated loop-start  
Emulated ground-start  
PRI services  
®
ACCUNET switched digital service  
®
MEGACOM WATS  
MEGACOM 800  
Software Defined Network (SDN)  
®
MultiQuest 900 number services  
Connectivity to 5ESS Generic 6/7/8/FTS 2000  
Multiple incoming calls to directory number  
Call-by-Call Service Selection  
Password handling for FTS 2000  
SID-ANI as Calling Party Number  
RS-232-C Control unit to PC connected to  
system programming port  
2400 bps 2400 bps  
or or  
1200 bps 1200 bps  
Control unit to Lucent Technologies model  
1200 bps 1200 bps  
572 printer, PC with CAS, or CAT connected  
to RS-232-C port  
ATL  
Control unit to analog multiline telephone  
40kHz  
300–  
3400 Hz  
Tip/Ring Control unit to single-line  
telephone, modem, fax, OPT, or  
voice mail system  
40kHz  
300–  
3400 Hz  
ETR  
Control unit to ETR telephone  
or MLS telephone  
40kHz  
300–  
3400 Hz  
1
Call handling derived from CCITT recommendation Q.931.  
 
 
MERLIN LEGEND Communications System Release 7.0  
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Issue 1  
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38  
Network Interface Requirements  
Network Interface Requirements  
Facility  
Interface Code  
Network  
Interface  
Line/Trunk Type  
Loop-start  
Ground-start  
DID  
02LS2  
RJ11C, RJ14C, RJ21X  
RJ11C, RJ14C, RJ21X  
RJ11C, RJ14C, RJ21X  
RJ11C, RJ14C  
02G S2  
02RV2-T  
OL13C  
TL31M  
OPT  
Tie  
RJ2GX  
T1  
04DU9-B  
04DU9-C  
RJ48C/X  
PRI  
04DU9-BN  
RJ48C/X  
(D4 with AMI)  
04DU9-DN  
(D4 with B8ZS)  
04DU9-IKN  
(ESF with AMI)  
04DU9-ISN  
(ESF and B8ZS)  
BRI  
021S5  
RJ49  
FCC Registration  
Registration Number  
AS593M-72682-MF-E  
AS593M-72914-KF-E  
AS5USA-65646-PF-E  
REN  
1.5A  
1.5A  
1.5A  
Type  
Multi-function  
Key only  
Hybrid/PBX  
DOC Registration  
DOC Certification No.  
CSA Certification No.  
Load No.  
230-4095A  
LR-56260  
6
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
39  
Hardware and Software Capacities  
Hardware and Software Capacities  
You can configure the system as a stand-alone unit or as part of a  
private network. Maximum system capacities are as follows:  
Up to 108 simultaneous two-party conversations  
NOTE:  
If more than 108 conversations are in progress at the same  
time, blocking can occur.  
Up to 80 line/trunk jacks, including loop-start, ground-start,  
DID, tie, and DSI  
Up to 400 extension endpoints that support a combination of  
the following:  
Up to 272 physical extension jacks for telephones and  
adjuncts  
Up to 200 logical digital data ports (through ISDN terminal  
adapters connected to jacks on the MLX module)  
providing RS-232 connections to data terminals and  
personal computers  
System call-handling capability of 3828 hundred call seconds  
per hour (ccs/hr)  
Up to three 100D DS1 modules, maximum two per carrier;  
the 24 channels on each 100D DSI module count toward the  
80 line/trunk capacity  
Up to five 800 NI-BRI modules, maximum two per carrier  
(Release 4.0 and later)  
One CTI link when operating in Hybrid/PBX mode  
The system has a total capacity of 352 physical jacks (80 outside  
lines/trunks plus 272 extensions); however, each MLX module  
extension jack supports two logical endpoints (extension devices  
that can operate simultaneously and independently of each other).  
For example, an MLX telephone with a Multi-Function Module  
(MFM) plugs into one extension jack, but the jack supports both the  
telephone and the equipment (for example, a fax or an analog  
modem) connected to the MFM.  
Similarly, although the 100D module has only one jack, it can serve  
up to 24 endpoints (emulated lines/trunks or PRI lines/trunks). Thus,  
you can configure the system to connect up to 80 lines/trunks and  
400 extension endpoints—a total of 480 endpoints.  
The next table, Hardware and Software Capacities, lists the  
hardware and software capacities of the system. Constraining  
Factors appear with a checkmark () and are explained at the end  
of the table.  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
40  
Hardware and Software Capacities  
Hardware and Software Capacities  
Constraining  
Limit  
Factor  
100D Module (maximum 2 per carrier)  
3
5
800 NI-BRI Module  
(maximum 3 per carrier)  
Account Codes  
Characters per code  
16  
Allowed/Disallowed Lists  
Number of lists  
Entries per list  
8
10  
7
Digits per entry  
Authorization Codes  
Digits per code  
400  
11  
Automatic Route Selection (ARS)  
Number of ARS tables  
Subpatterns per table  
Routes per subpattern  
Entries per table  
16  
2
6
100  
1600  
4
Entries across all tables  
Default tables  
Callback Calls in Queue  
64  
Calling Groups  
Number of groups  
32  
Members per group  
Local extensions only  
20  
1
200  
8
Non-local extensions only  
Total agents and supervisors  
Total supervisors  
Groups per member  
1
Primary delay announcements per system  
Secondary delay announcements per system  
Primary delay announcements per group  
Secondary delay announcements per group  
Groups per delay announcement  
External alerts per group  
Coverage groups per group  
Priority Queuing  
200  
32  
10  
1
32  
1
1
Support Group  
31 home  
Home Group  
1
support  
Carriers  
3
Line/trunk and extension module slots per  
basic carrier  
Line/trunk and extension module slots per  
expansion carrier  
5
6
Maximum slots available for  
line/trunk and extension modules  
17  
Coverage Groups  
Number of groups  
Senders per group  
Groups per sender  
30  
400  
1
Receiver buttons per group  
Groups per QCC receiver  
8
30  
 
 
MERLIN LEGEND Communications System Release 7.0  
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Hardware and Software Capacities  
Hardware and Software Capacities (Continued)  
Constraining  
Limit  
Factor  
CTI Link  
1
Data Hunt Groups  
Number of groups  
Members per group  
Groups per member  
32  
20  
1
Direct Inward Dialing  
Number of blocks  
Number of trunks  
2
80  
Directories  
System Directory  
Listings  
Extension Directory  
Listings  
Personal Directory (MLX-20L only)  
Listings  
1
130  
1
200  
48  
50  
Endpoints (devices)  
400  
Extensions  
Total physical jacks  
Total endpoints  
200  
400  
Fax Machines with Message Waiting  
Lines/Trunks  
16  
80  
Message Waiting Lamp Messages  
1499  
Night Service  
Groups  
8
400  
1
8
10  
Members per group  
Calling groups per group  
Groups per member  
Emergency Allowed List entries  
Park codes (number of codes)  
Personal Lines  
8
64  
64  
Pool Buttons  
Ports (not simultaneously)  
Voice Announce to Busy extensions  
Voice Messaging interface (VMI)  
ISDN Terminal Adapter  
200  
24  
200  
3
Paging  
Primary delay announcements  
Secondary delay announcements  
200  
32  
Remote Access  
Number of barrier codes  
Digits per code, systemwide  
16  
4–11  
Service Observing Groups  
Number of groups  
Observers per group  
Members per group  
16  
1
200  
Shared System Access Buttons  
Number of buttons per principal extension  
27  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
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42  
Constraining Factors  
Hardware and Software Capacities (Continued)  
Constraining  
Limit  
Factor  
Speed Dial  
Personal Speed Dial  
Entries per telephone  
Entries per system  
Digits per entry  
24  
1200  
28  
System Speed Dial  
Entries per system  
Digits per entry  
130  
40  
System Operating Consoles  
Direct-line consoles (DLCs)  
MLX-20L or MLX-28D  
BIS-22D, BIS-34D, or MERLIN II  
System Display Consoles  
QCCs  
8
8
4
Combination of DLCs plus QCCs  
DSSs  
8
16  
Number of consoles per module  
408 GS/LS-MLX, 408GS/LS-ID-MLX, or  
008 MLX  
016 MLX  
408 (LS-ATL) or 008 (ATL)  
2
4
2
System Programming Equipment  
MLX-20L  
RS-232 jack for PC with SPM or WinSPM  
Modem (built-in processor module)  
1
1
1
Telephones (not simultaneously)  
Analog multiline  
Without Voice Announce to Busy  
With Voice Announce to Busy  
MLX-20L  
136  
68  
48  
All other MLX telephones  
(with/without ISDN terminal adapter/MFM)  
Single-line  
ETR/MLS  
Power failure transfer  
200  
200  
200  
20  
Two-Party Conversations  
Voice Messaging Systems  
108  
24  
Constraining Factors  
This section describes the constraining factors that limit the  
capabilities supplied in the previous table.  
Calling Groups  
Members of groups. QCCs cannot be members of calling groups  
because the QCC position is set up as a system operator and has  
its own queue, which is different from the group’s queue.  
Members per group. The maximum number of local extensions in a  
calling group is 20. The maximum number of non-local extensions  
in a calling group is 1. A calling group cannot contain both local and  
non-local extensions.  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
43  
Constraining Factors  
Primary and secondary delay announcements per system. With  
Release 5.0 and later systems, up to 10 primary and one secondary  
announcement device can be designated for each calling group.  
Each announcement device decreases the 200 tip/ring station  
capacity.  
Carriers  
The first slot of the basic carrier is used for the processor module,  
with a maximum of 5 port/board slots.  
Coverage Groups  
Senders per group. QCCs cannot be senders because they do not  
have coverage available and use Position-Busy instead.  
CTI Link  
One CTI link is supported in Hybrid/PBX mode only.  
Fax Machines with Message Waiting  
The system can support more than 16 fax machines, but those in  
excess of 16 cannot use fax message waiting indication.  
Ports (not simultaneously)  
Voice Messaging Interface. Although the system software supports  
up to 24 VMI ports, all VMI ports must be in the same calling group,  
and the maximum number of extensions in a calling group is 20.  
Service Observing Groups  
A Service Observer station must be an MLX telephone (except QCC  
or CTI link). A Service Observing group member station can be any  
telephone except QCC or CTI link. The maximum number of  
members per Service Observing group is equal to the maximum  
number of extensions in the system.  
NOTE:  
Service Observing may be subject to federal, state, or local  
laws, rules, or regulations or require the consent of one or  
both of the call parties. You must check in your jurisdiction and  
comply with all applicable laws, rules, and regulations before  
using this feature. Failure to comply may result in severe  
penalties.  
Speed Dial  
Personal Speed Dial. Single-line and 5- or 10-button telephones.  
System Operator Consoles  
DLCs. Two consoles are allowed for each 408 MLX, 008 MLX, or  
analog multiline module, and four consoles are allowed for each 016  
MLX module (Release 7.0 and later). A maximum of eight DLC  
consoles are allowed per system. Up to two DSSs can be attached  
to an MLX operator console, and one is built into the MERLIN II  
System Display Console.  
QCCs. Two consoles are allowed for each 408 MLX or 008 MLX  
module, and four consoles are allowed for each 016 MLX module  
(Release 7.0 and later). A maximum of four QCC consoles are  
allowed per system.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
44  
Constraining Factors  
System Programming Equipment  
Remote access overrides onsite programming except during  
backup or restore.  
Telephones (not simultaneously)  
MLX-20L. RAM limit and the total includes the MLX-20L telephone  
used for system programming.  
All other MLX telephones. RAM limit. An MFM and an ISDN terminal  
adapter cannot be connected to the same telephone (including the  
MLX-20L) at the same time.  
Single-line. Software dial plan limit.  
Power failure transfer. 1 for each 4 LS or GS line/trunk jacks.  
ETR/MLS. RAM limit.  
Two-Party Conversations  
216 time slots.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
45  
Ordering Codes  
Ordering Codes  
Component  
PEC/SAP  
6140-CU7  
Comcode App. Code  
MODELS  
MERLIN LEGEND R7  
Control Unit  
R7.0 Processor (CKE4)  
Power Supply Module  
Backplane/Basic Housing  
and Carrier  
108424136 517P33A  
107793275 391C1  
108059304 403J Wall  
106905953 18A  
CU Cover  
Empty Filler Module  
Backup Card  
WinSPM CD ROM – Customer  
107005720  
107779878 10A2  
408059376 555-670-804  
108370347 555-670-800  
1
Customer Ref. CD-ROM  
System Manager Quick  
Reference (paper)  
108370321 555-670-119  
Note: As of 1/18/99, bundles are no longer offered.  
UPGRADES  
MERLIN LEGEND Hardware Upgrade—  
(ships new CPU) R1/R2/R3 (installs prior  
to April 1998) /R4/R5/R6.0 to R7  
R7.0 Processor (CKE4)  
Backup Card  
6141-U7LA  
108424136 517P33A  
107779878 10A2  
408059376 555-670-804  
108370347 555-670-800  
WinSPM CD ROM – Customer  
Customer Ref. CD-ROM1  
System Manager Quick  
Reference (paper)  
108370321 555-670-119  
MERLIN LEGEND Software Upgrade—  
2
R3.1 (since April 1998) /R6.1 to R7  
6141-119A  
Forced Install Card  
108387929 10J1  
408059376 555-670-804  
108370347 555-670-800  
WinSPM CD ROM – Customer  
Customer Ref. CD-ROM1  
System Manager Quick  
Reference (paper)  
108370321 555-670-119  
Note: To Upgrade from MERLIN II to R7, use MERLIN LEGEND Control Unit  
ordering codes (6140-CU7).  
MERLIN LEGEND Upgrade—Free Hardware  
3
Upgrade from R5/R6 to R7  
R7.0 Processor (CKE4)  
Backup Card  
6141-U7LP  
108424136 517P33A  
107779878 10A2  
WinSPM CD ROM - Customer  
408059376 555-670-804  
108370347 555-670-800  
Customer Ref. CD-ROM1  
System Manager Quick  
Reference (paper)  
108370321 555-670-119  
MERLIN LEGEND Upgrade—Free  
Software Upgrade from R6.1 to R73 6141-119P  
Forced Install Card  
108387929 10J1  
408059376 555-670-804  
108370347 555-670-800  
WinSPM CD ROM – Customer  
Customer Ref. CD-ROM1  
System Manager Quick  
Reference (paper)  
108370321 555-670-119  
ADDITIONAL CONTROL UNIT COMPONENTS  
Power Supply  
61477/A 107779878 391C1  
2 MB Blank PCMCIA  
Backup/Restore Card  
4 MB Blank PCMCIA  
Backup/Restore Card  
61475/A  
61501  
107779878 10A2  
107245243 10A1  
Customer Ref. Paper Manuals  
SPM Version 7.15 – DOS  
61612/A2 108370255 555-670-100  
61530/A 108411273  
SPM Version 7.15 – UNIX for IS  
WinSPM CD ROM – External Use 6140-SPM 408059376 555-670-802  
61550A 108411281  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
46  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
WinSPM Floppy – External Use  
6141-SPM 408059384 555-670-803  
WinSPM CD ROM –  
Internal Services Use  
408059392 555-670-804  
WinSPM Floppy –  
Internal Services Use  
408059400 555-670-805  
Expansion Unit  
61490/A  
102799  
Expansion Wall Mount with  
Top/Front Cover  
Power Supply  
Top/Front Cover (Choose One)  
Cov995 (No Covers)  
107007122 403H  
107793275 391C1  
106905953 18A  
Cov01 (One Top/One Front)  
Cov02 (Two Top/Two Front)  
Empty Module (Choose One)  
107005720 19A  
4
MOD90 (No Module)  
MOD01 (One Module)  
Kit of Parts (Cover Labels and Ferrite  
Cores; not in PEC 61490)  
107005027 D182764  
Plastic Backboard Hardware  
Template  
Backboard (31.5’’ x 27’’)  
Shipping Container  
847009206  
847007523  
847087376  
847087392  
847087384  
403613003  
405464777  
Shipping Tray  
Shipping Insert (pair)  
Network X-Conn: RJ-21X  
Station X-Conn: BR2580-66 Block  
Line/Trunk and Extension Modules  
008 (ATL)  
008 MLX  
008 OPT + Ring Generator  
012 (T/R) + Ring Generator  
016 (T/R) with 4 TTRs  
016 ETR with 4 TTRs  
016 MLX  
100D(DS1)  
800 DID  
800 NI-BRI  
400EM (tie trunk)  
400 GS/LS/TTR  
408 GS/LS (ATL)  
408 GS/LS-ID-MLX  
800 DID with 2 TTRs  
61485/A  
105351092 517B3  
108333717 517c21  
107731994 517E28  
107989584 517J13  
108359571 517D34  
108333659 517A54  
108333659 517A54  
108044769 517M15  
108318478 517G20  
108318494 517B35  
108314261 517D14  
107091399 517C18  
107091407 517D26  
108333733 517E29  
108318478 517G20  
108357609 517B31  
61486/A  
61479/A  
61494/A  
61507/A  
61551/A  
61511/A  
61491/A  
61488/A  
61510/A  
61492/A  
61483/A  
61481/A  
61505/A  
61488/A  
800 GS/LS-ID ICL with 4 TTRs 61502/A  
Vintage Line/Trunk and Extension Modules  
408 LS/ATL  
61482  
105512495 517C1  
INACTIVE Models/Bundles and Modules  
MERLIN LEGEND R3  
Control Unit (Inactive)  
Power Supply  
CKE4 Processor  
Translation Card  
Backplane  
6140-C31  
105846  
107793275 391C1  
108182643 517D33A  
107245243 10A1  
107007114 403G  
108251877  
Customer Ref. Manuals  
MERLIN LEGEND MLX/ATL  
Bundle (Inactive)  
R6.1 Processor (CKE4)  
Power Supply  
Backup Card  
SPM–DOS 6.25  
6140-61D  
106711  
108282765 517M33A  
107793275 391C1  
107779878 10A2  
108389628 TBD  
Backplane  
108059304 403J Wall  
106905953 18A  
107005720  
CU Cover (Attribute: COV01)  
 
Empty Module (Attr: MDL01)  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
47  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
408 GS/LS-MLX Mod  
(QTY: 2)  
108236902 517D29  
105351092 517B3  
008 ATL Module  
Customer Ref. CD-ROM1  
(Attribute: DOC52)  
Customer Ref. Paper Manuals2  
(Attribute: DOC51)  
108289034 555-661-800  
108303264 555-661-100  
108289703 555-661-150  
Network Ref. Paper Manual  
(Attribute: NRD01)  
MERLIN LEGEND 016/ATL/MLX  
Bundle (Inactive)  
R6.1 Processor (CKE4)  
Power Supply  
Backup Card  
SPM–DOS 6.25  
6140-61F  
106712  
108282765 517M33A  
107793275 391C1  
107779878 10A2  
108389628 TBD  
108059304 403J Wall  
106905953 18A  
Backplane  
CU Cover (Attribute: COV01)  
Empty Module (Attr: MDL01)  
408 GS/LS-MLX Module  
408 GS/LS/ATL Module  
016 T/R Module  
Customer Ref. CD-ROM1  
(Attribute: DOC52)  
Customer Ref. Paper Manuals2  
(Attribute: DOC51)  
107005720  
108236902 517D29  
107091407 517D26  
107856551 517C34  
108289034 555-661-800  
108303264 555-661-100  
108289703 555-661-150  
Network Ref. Paper Manual  
(Attribute: NRD01)  
MERLIN LEGEND 016/MLX  
Bundle (Inactive)  
R6.1 Processor (CKE4)  
Power Supply  
Backup Card  
SPM–DOS 6.25  
6140-61G  
106713  
108282765 517M33A  
107793275 391C1  
107779878 10A2  
108389628 TBD  
108059304 403J Wall  
106905953 18A  
107005720  
Backplane  
CU Cover (Attribute: COV01)  
Empty Module (Attr: MDL01)  
408 GS/LS-ID-MLX Mod  
(QTY: 2)  
108236902 517D29  
107856551 517C34  
016 T/R Module  
Customer Ref. CD-ROM1  
(Attribute: DOC52)  
108289034 555-661-800  
108303264 555-661-100  
108289703 555-661-150  
Customer Ref. Paper Manuals2  
(Attribute: DOC51)  
Network Ref. Paper Manual  
(Attribute: NRD01)  
MERLIN LEGEND 3150 DS1 CSU 6140-61I  
Bundle (Inactive)  
R6.1 Processor (CKE4)  
Power Supply  
Backup Card  
SPM–DOS 6.25  
106714  
108282765 517M33A  
107793275 391C1  
107779878 10A2  
108389628 TBD  
108059304 403J Wall  
106905953 18A  
107005720  
Backplane  
CU Cover (Attribute: COV01)  
Empty Module (Attr: MDL01)  
T1 ESF CSU  
107564510  
DS1 Module  
108044769 517M15  
107369324  
107369274  
DB15-D515 Screw Slide Latch  
CJ48M-RJ48M Cable  
Customer Ref. CD-ROM1  
(Attribute: DOC52)  
108289034 555-661-800  
108303264 555-661-100  
Customer Ref. Paper Manuals2  
(Attribute: DOC51)  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
48  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Network Ref. Paper Manual  
(Attribute: NRD01)  
108289703 555-661-150  
MERLIN LEGEND DS1 DSU/  
CSU Bundle (Inactive)  
R6.1 Processor (CKE4)  
Power Supply  
Backup Card  
SPM–DOS 6.25  
6140-61J  
106715  
108282765 517M33A  
107793275 391C1  
107779878 10A2  
108389628 TBD  
108059304 403J Wall  
106905953 18A  
107005720  
Backplane  
CU Cover (Attribute: COV01)  
Empty Module (Attr: MDL01)  
T1 DSU/CSU  
107563983  
DS1 Module  
108044769 517M15  
107369324  
107369274  
DB15-D515 Screw Slide Latch  
CJ48M-RJ48M Cable  
CA Assembly DR  
107369340  
MTG-DR Bracket  
107369803  
Customer Ref. CD-ROM1  
(Attribute: DOC52)  
108289034 555-661-800  
108303264 555-661-100  
108289703 555-661-150  
Customer Ref. Paper Manuals2  
(Attribute: DOC51)  
Network Ref. Paper Manual  
(Attribute: NRD01)  
MERLIN LEGEND 012 to 016 T/R  
Trade-in Package (Inactive)  
016 T/R Module  
Customer Ref. Paper Manuals2  
6141-T40A  
107856551 517C34  
108303264 555-661-100  
MERLIN LEGEND MLX/012 T/R  
Bundle (Inactive)  
Power Supply  
Backplane  
Translation Card  
6140-31C  
105845  
107793275 391C1  
107007114 403G  
107245243 10A1  
108182643 517D33A  
CKE4 Processor  
408 GS/LS-MLX Mod.  
(QTY: 2)  
012 T/R Module w/Ring Gen.  
Customer Ref. Manuals  
108236902 517D29  
107989584 517J13 (28)  
108251877  
MERLIN LEGEND MLX/ATL  
Bundle (Inactive)  
Power Supply  
Backplane  
Translation Card  
CKE4 Processor  
408 GS/LS-MLX Mod  
(QTY: 2)  
008 ATL Module  
Customer Ref. Manuals  
6140-31D  
105844  
107793275 391C1  
107007114 403G  
107245243 10A1  
108182643 517D33A  
108236902 517D29  
105351092 517B3  
108251877  
MERLIN LEGEND MLX/ATL/012  
Package (Inactive)  
CKE4 Processor  
Backplane  
Power Supply  
6140-31E  
105843  
108182643 517D33A  
107007114 403G  
107793275 391C1  
Translation Card  
107245243 10A1  
408 GS/LS-MLX Module  
108236902 517E29  
012 T/R Module w/Ring Gen.  
408 GS/LS/ATL Module  
Customer Ref. Manuals  
107989584 517J13  
107044877 517C26  
108251877  
MERLIN LEGEND Upgrade—  
R1/R2 to R3 (Inactive)  
R3.1 Processor  
107752693 517D33  
107245243 10A1  
 
Translation Card  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
49  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
107741266  
SPM—UNIX  
SPM—DOS  
R3.0 Customer Ref. Manuals  
107741258  
107713679  
MERLIN LEGEND Upgrade—  
M II to R3 (Inactive)  
R3.1 Processor  
Blank Translation Card  
Kit of Parts (Cover Labels and  
Ferrite Cores)  
107752693 517D33  
107245243 10A1  
107005027 D182764  
107713679  
R3.0 Customer Ref. Manuals  
MERLIN LEGEND R3 to R3.1  
Upgrade (Inactive)  
Forced Installation Card  
Doc Release Notes  
107752677 10B2  
107747479  
Telephones  
MLX Telephones  
®
MLX-5  
English (black)  
English (white)  
3156-0BB  
107894719 7712D05D-003  
3156-0BW 107894727 7712D05D-264  
®
MLX-5D  
English (black)  
English (white)  
MLX-10  
English (black)  
English (white)  
French (black)  
French (white)  
Spanish (black)  
Spanish (white)  
MLX-10D  
3156-0DB  
107894735 7712D06D-003  
3156-0DW 107894743 7712D06D-264  
3156-02B  
107108722 7712D01D-003  
3156-02W 107108748 7712D01D-264  
3156-F2I  
3156-F2I  
3156-S2I  
3156-S2I  
107108797 7712D01D(29)-003  
107108789 7712D01D(29)-264  
107108755 7712D01D(22)-003  
107108771 7712D01D(22)-264  
English (black)  
English (white)  
French (black)  
French (white)  
Spanish (black)  
Spanish (white)  
MLX-10DP  
3156-03B  
107108870 7712D02D-003  
3156-03W 107108888 7712D02D-264  
3156-F3I  
3156-F3I  
3156-S3I  
3156-S3I  
107108938 7712D02D(29)-003  
107108920 7712D02D(29)-264  
107108904 7712D02D(22)-003  
107108912 7712D02D(22)-264  
English (black)  
3156-06B  
107108946 7712D04D-003  
English (white)  
3156-06W 107108953 7712D04D-264  
®
MLX-16DP  
English (black)  
English (white)  
Spanish (black)  
Spanish (white)  
French (black)  
French (white)  
East. Europe (black)  
East. Europe (white)  
MLX-20L  
English (black)  
English (white)  
French (black)  
French (white)  
Spanish (black)  
Spanish (white)  
MLX-28D  
3156-07B  
106922271 7715D01D-003  
3156-07W 106922289 7715D01D-264  
3156-S7I  
3156-S7I  
3156-F7I  
3156-F7I  
3156-S7I  
3156-S7I  
106987423 7715D01D(22)-003  
106987456 7715D01D(22)-264  
106987472 7715D01D(29)-003  
106987498 7715D01D(29)-264  
106987506 7715D01D(22)-003  
106987514 7715D01D(22)-264  
3156-05B  
107108979 7713D01D-003  
3156-05W 107108987 7713D01D-264  
3156-F5I  
3156-F5I  
3156-S5I  
3156-S5I  
107109027 7713D01D(29)-003  
107109019 7713D01D(29)-264  
107108995 7713D01D(22)-003  
107109001 7713D01D(22)-264  
English (black)  
English (white)  
French (black)  
French (white)  
Spanish (black)  
Spanish (white)  
3156-04B  
107115800 7713D02D-003  
3156-04W 107115818 7713D02D-264  
3156-F4I  
3156-F4I  
3156-S4I  
3156-S4I  
107115842 7713D02D(29)-003  
107115859 7713D02D(29)-264  
106613599 7713D02D(22)-003  
106613607 7713D02D(22)-264  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
50  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
MLX Secure Telephones  
MLX-10DS  
English (black)  
MLX-28DS  
English (black)  
MLX-20LS  
English (black)  
Fiber Interface Card  
with Ring Generator  
3156-03S  
3156-04S  
3156-05S  
61393  
107185076 7712DO2D1-003  
107185050 7713D02D1-003  
107185068 7713D01D1-003  
406981217 93030.2 FIB INT  
PRN  
Chassis with Power  
Supply, Blank Cover  
800 LS Card  
6139-SFS  
61394  
406981225 93030.8C MINI  
406981241 903030.3 2 WIRE  
PRN  
Inactive MLX Telephones  
MLX-5  
French (black)  
French (white)  
Spanish (black)  
Spanish (white)  
Hungarian (black)  
Hungarian (white)  
MLX-5D  
107926834 7712D05D(29)-003  
107926842 7712D05D(29)-264  
107926859 7712D05D(22)-003  
107926867 7712D05D(22)-264  
107926875 7712D05D(30)-003  
107926883 7712D05D(30)-264  
French (black)  
French (white)  
Spanish (black)  
Spanish (white)  
Hungarian (black)  
Hungarian (white)  
ETR (PARTNER)  
ETR-6 (black)  
107926891 7712D06D(29)-003  
107926909 7712D06D(29)-264  
107926917 7712D06D(22)-003  
107926925 7712D06D(22)-264  
107926933 7712D06D(30)-003  
107926941 7712D06D(30)-264  
3158-04B/A 107854788 7311H12A-003  
3158-04W/A 107854796 7311H12A-264  
3158-04G/A 107854804 7311H12A-323  
3158-05B/A 107854812 7311H13A-003  
3158-05W/A 107854820 7311H13A-264  
3158-05G/A 107854838 7311H13A-323  
3158-07B/A 107854846 7311H14A-003  
3158-07W/A 107854853 7311H14A-264  
3158-07G/A 107854861 7311H14A-323  
3158-08B/A 107854054 7515H04A-003  
3158-08W/A 107854062 7515H04A-264  
3158-08G/A 107320749 7515H04A-323  
ETR-6 (white)  
ETR-6 (gray)  
ETR-18 (black)  
ETR-18 (white)  
ETR-18 (gray)  
ETR-18D (black)  
ETR-18D (white)  
ETR-18D (gray)  
ETR-34D (black)  
ETR-34D (white)  
ETR-34D (gray)  
MLS (Inactive)  
MLS-6 (black)  
3151-04B/A 107092165  
3151-04W/A 107092181  
3151-05B/A 107092116  
3151-05W/A 107092124  
3151-06B/A 107092157  
3151-06W/A 107092132  
3151-07B/A 107092215  
3151-07W/A 107092207  
3151-08B/A 106927551  
3151-08W/A 106927569  
MLS-6 (white)  
MLS-12 (black)  
MLS-12 (white)  
MLS-12D (black)  
MLS-12D (white)  
MLS-18D (black)  
MLS-18D (white)  
MLS-34D (black)  
MLS-34D (white)  
Analog Multiline Telephones (black)  
BIS-10  
BIS-22  
BIS-22D  
BIS-34D  
3165-10B/A 107137671 7313HO1C-003  
3166-22B/A 107137689 7314HO1C-003  
3166-DSB/A 107623449 7315HO1F-003  
3167-DSB/A 107635476 7317HO1F-003  
Inactive Analog Multiline Telephones (black)  
MLC-5  
5-Button  
10-Button  
105515332 7312HO1C-003  
105217426 Z7302H01D-003  
106641079 Z7303H01D-003  
106641053 Z7309H01C-003  
106641046 Z7305H02D-003  
106641087 Z7305H03D-003  
10-Button HFAI  
34-Button Deluxe  
34-Button BIS  
 
34-Button  
106641061 Z7305H01B-003  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
51  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
106641095 Z7305H04C-003  
106681562 SET COMM 50A  
406956367  
34-Button BIS/DIS  
MERLIN PFC™ (ATL)  
PFC paper  
Single-Line Telephones  
2500 YMGL  
Black  
Misty cream  
2500 YMGM  
Black  
Misty cream  
2500 MMGL  
Black  
Misty cream  
6210  
3101-KFD/A  
107005043 2500YMGL-003  
107005050 2500YMGL-215  
107732422 2500YMGM-003  
107732430 2500YMGM-215  
3101-KBD/A  
107023236 2500MMGL-003  
107023277 2500MMGL-215  
Deep gray  
Lucent white  
6220  
Deep gray  
Lucent white  
3198-10G/A  
3198-10W/A  
3198-20G/A  
3198-20W/A  
Inactive Single-Line Telephones  
2500 YMGK  
(message waiting, recall,  
touch-tone, desk)  
Black  
Misty cream  
2500 MMGK  
(recall, touch-tone, desk)  
Black  
Misty cream  
2500 MMGJ  
(touch-tone, desk)  
Black  
Misty cream  
2554 MMGJ  
(touch-tone, wall)  
Black  
105480578 2500YMGK-003  
105480560 2500YMGK-215  
105414130 2500MMGK-003  
105414122 2500MMGK-215  
105414155 2500MMGJ-003  
105414148 2500MMGJ-215  
105480081 2554MMGJ-003  
105480032 2554MMGJ-215  
Misty cream  
500 MM  
(rotary, desk)  
Black  
Ivory  
103870234 500MM-03  
103870226 500MM-50  
103870267 500MM-60  
Beige  
554 BMPA  
(rotary, wall)  
Black  
Ivory  
103823498 554BMPA-3  
103823506 554BMPA-50  
8110M Analog Voice  
Black  
Kit (4 black sets)  
White  
Kit (4 white sets)  
8102M Analog Voice  
Black  
Kit (4 black sets)  
White  
3193-001  
3192-001  
3192-101  
107535841 8110A01D-003 811  
107538399 8110A01D-003  
107535858 8110A01D-264 811  
107538401 8110A01D-264  
107538357 8102A01C-003 810  
107538373 8102A01C-003  
107538365 8102A01C-264 810  
107538381 8102A01C-264  
Kit (4 white sets)  
8101 Analog Voice  
Black  
107730475 8101A01-B003  
107730483 8101A01-B264  
White  
Wireless Telephones  
BC 905 Business Cordless  
Battery  
3206-02B  
32091  
3206-CLP  
1081660 59  
407759729  
847903614  
Belt Clip  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
52  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
MDW 9031P TransTalk™  
Wireless Telephone Set  
(stand-alone product  
shipped w/ power pack)  
Black  
MDW 9031P TransTalk™  
Wireless Telephone Set  
(sets for use with wireless  
carrier assembly)  
Black  
3204-07B  
3204-W7B  
TransTalk Wireless  
Carrier Assembly  
Headset  
Headpiece  
QD Cord  
3204-CR3  
3122-042  
117A1  
407713718  
407714401  
Headset (packaged with  
an adapter)  
Headpiece  
QD Cord  
3122-043  
407720739  
407714401  
Battery Pack  
Black  
Extended Life Battery  
Carrying Case (Holster)  
32045  
32049  
32090  
107733107  
107733115  
848026092  
Inactive Cordless/Wireless Telephones  
Model 5405  
Model 5455  
106440472 CS6300U30A-2292  
106440464 CS6300U29A-2292  
MDC 9000 Business  
Cordless Telephone Set  
White  
107304982 7311H11B-264  
107304974 7311H11B-003  
Black  
Battery Pack for MDW 9010  
White  
Black  
106760812  
106760804  
Special-Purpose Telephones  
Touch-tone Outdoor WL  
Manual Dial Outdoor WL  
Auto-Dial Outdoor WL  
Explosive Atmosphere  
Telephones  
8800-031  
8800-002  
8800-003  
407380922 2526  
407380955 526  
407380930 526 AMACADL  
2520B  
Touch-tone, Wall  
5
3129-ETW 103873030 2520B-3  
Inactive Special-Purpose Telephones  
520B  
Rotary, Desk  
Rotary Outdoor WL  
103873048 520B-3  
105727444 526  
Consoles  
DSS  
English (black)  
English (white)  
Spanish (black)  
Spanish (white)  
3156-DCB 106902463 604B1-003  
3156-DCW 106902489 604B1-264  
3156-SDI  
107013294 604B1(22)-003  
107013302 604B1(22)-264  
3156-SDI  
Inactive Consoles  
MERLIN II  
System Display Console  
105229744 7318H01A-003  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
53  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Applications  
SPM Version 2.16–DOS  
SPM Version 2.16–UNIX  
SPM Version 3.18–DOS  
SPM Version 3.18–UNIX  
SPM Version 4.15–DOS  
SPM Version 4.15–UNIX  
SPM Version 5.15–DOS  
SPM Version 5.15–UNIX  
SPM Version 6.15–DOS  
SPM Version 6.15–UNIX  
SPM Version 6.25–DOS  
SPM Version 6.25–UNIX  
SPM Version 7.15–DOS  
SPM Version 7.15–UNIX for IS  
61495  
61496  
61495  
61496  
61508  
61509  
61515  
61514  
107259905  
107259913  
107259905  
107259913  
107886608  
107886624  
108007774  
108007782  
108096132  
108096140  
108280165  
108280546  
108411273  
108411281  
61526  
61527/A  
61528/A  
61529/A  
61530/A  
61550/A  
WinSPM CD ROM – External Use 6140-SPM 408059376 555-670-802  
WinSPM Floppy – External Use 6141-SPM 408059384 555-670-803  
WinSPM CD ROM –  
Internal Services Use  
408059392 555-670-804  
WinSPM Floppy –  
Internal Services Use  
408059400 555-670-805  
Call Accounting System (CAS)  
CAS for Windows  
50-station  
100-station  
200-station  
1202-651/A  
1202-652/A  
1202-653/A  
Custom Rate Table (mandatory)12055  
HACKERTRACKER for  
1202-660/A  
Windows  
Supplemental Initialization  
Support  
12057  
Parallel Printer (optional)  
dot matrix  
Parallel Printer Cable  
Serial Printer  
Parallel Printer  
Hacker/Tracker  
69769  
69641  
4200-572  
4200-570  
12014  
846943298  
406806166 PCCB6201  
407046317 92193WP  
Fax/Modem SW  
INTUITY CAS 50 Station  
INTUITY CAS  
1201-052/A  
HACKERTRACKER  
INTUITY CAS 50 Station  
Upgrade  
1201-054/A  
1201-053/A  
INTUITY CAS Custom Rates  
12054  
Inactive CAS  
CAS Plus V3.1.1  
Bundle, Model 300  
(does not include a printer)  
Custom Rate Table  
CAS Plus V3 Bundle  
w/ 80-col. Parallel Printer  
CAS Plus V3 Bundle  
w/ 132-col. Parallel Printer  
CAS Plus V3 Software  
406362244  
6
Rate Table  
CAS Plus V3 Update (SW)  
CAS Plus Upgrade  
CAS V3 Hacker Tracker  
(MS-DOS)  
406158444 3300EA51  
406025916 3300KA2U  
406774513 3399EA  
IS-III UNIX CAS 250  
1201-U14A 407243187 ISIII CAS 250  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
54  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
UNIX CAS Rate Tables  
406140764 3.5 SW ATT MTS  
IS-III UNIX CAS Upgrade 500  
(250-500)  
IS CAS Upgrade to NANP  
M/L&S – 25 Upgrade NANP  
IS II CAS Upgrade to IS III  
UNIX HackerTracker  
1201-U15A 406898254 UN/CAS UPGR  
1201-U16A  
1201-U17A  
1201-U18A  
IS CAS NANP  
1201-U13A 406898270 SFTW-ISIII  
Call Accounting Terminal (CAT)  
CAT BASIC/B (LEGEND)  
Printer  
3600-010/A  
406716464 PRNTR-ML182-R2  
406669769 PROCR-36001-C1  
Processor  
CAT + LEGEND/H  
Printer  
Processor  
3600-024/A  
3600-023/A  
406716464 PRNTR-ML182-R2  
406478818 PROCR-37000-C6-  
HQU  
CAT + LEGEND/B  
Printer  
Processor  
406716464 PRNTR-ML182-R2  
406478800 PROCR-37000-C6-  
BQU  
CAT Basic Rate Table6  
(Update Chip)  
36014A  
36023A  
36024A  
406669739  
CAT/B Rate Table6  
(Update)  
406478792  
CAT/H Rate Table6  
(Update)  
406478784  
MERLIN LEGEND Reporter  
Single Site, 50 stations  
Single Site, 200 stations  
1201-011  
1201-012  
Inactive Call Management  
System (CMS)  
5
1207-100  
83010  
107004988  
107004970  
3
MII/ML CMS Alerter  
Block Connector  
Power Supply  
105164859 104A-246  
405331711 KS22911L2 120VAC  
Inactive CONVERSANT INTRO  
MAP5 Tower/AVP/  
LEGEND Bundle  
(no Script Builder)  
MAP5 500MB Hard Drive  
8 MB RAM  
(QTY: 1) IVP 4 Board (4 ports)  
Color Monitor  
Keyboard  
9-25 pin Adapter  
Applications Printer  
321P/Printer cable  
9600 bps modem  
(Qty: 2) D8W cords  
(Qty: 2) 250 MB Tapes  
Surge protector  
CONVERSANT INTRO 3.1.1  
Basic speech (male/female)  
IVP Platform Software  
AVP 2.1.1 Software  
LEGEND/IVR Switch  
Integration Software  
MAP5 Tower/AVP/  
LEGEND bundle  
(with Script Builder)  
(Qty:2) IVP 4 Boards (8 ports)  
Remaining components are  
the same as PEC 4201-410  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
55  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
407214782  
PassageWay Direct Connect  
(R2)  
8302-500  
PassageWay upgrade R1 to R2 8302-520A 407189802  
PassageWay R2 and  
Commence 3.1  
8302-522  
PassageWay Software  
Commence Software  
PassageWay R2 and  
Commence Startup  
PassageWay Software  
Commence Startup Software  
PassageWay R2 and  
OnTime 1.54  
PassageWay Software  
OnTime Software  
Fast Call Software  
Fast Call and Passage Way  
Direct Connect  
407214782  
407528512  
8302-523  
407214782  
407160043  
8302-524  
8330-191  
407214782  
407127349  
407344928  
8302-521  
8330-201  
8330-202  
8330-301  
Commence 2.1  
Commence Startup  
OnTime 1.54  
407160027  
407160043  
407127349  
Inactive Telephony Services  
Netware for MERLIN LEGEND  
PassageWay Telephony  
Services R2.21D for Netware  
(core/clients)  
PassageWay Telephony  
Services R2.21D for Netware  
(250+user license)  
PassageWay Telephony  
Services Netware Driver for  
MERLIN LEGEND  
EICON ISDN Board for MERLIN  
LEGEND PassageWay  
Telephony Services  
8320-500/A  
407556364  
407465558  
108027368  
407556364  
Inactive Lucent Technologies  
Attendant  
Hardware  
6125-ATT  
406899054  
106431265  
Documentation  
MERLIN LEGEND Mail Voice Messaging System  
2-port  
4-port  
6-port  
7107-302/A  
7107-304/A  
7107-306/A  
7107-311A  
7107-312A  
7107-313A  
Upgrade 2-port to 4-port  
Upgrade 2-port to 6-port  
Upgrade 4-port to 6-port  
Messaging 2000 Voice Messaging System  
7
7052-004  
106217  
4-port voice messaging system  
4 port dialog4  
Monitor – color  
6-port voice messaging system7  
407909993  
407900547  
7052-006  
106218  
6 port dialog4  
Monitor – color  
8-port voice messaging system7  
407910009  
407900547  
7052-008  
106219  
8 port dialog4  
Monitor – color  
12-port voice messaging system7  
407910017  
407900547  
7052-012  
106220  
12 port dialog4  
Monitor – color  
407910025  
407900547  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
56  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
4-port voice/2-port fax messaging 7052-204  
system7  
106221  
4 port dialog4, 2 port fax  
Monitor – color  
407910033  
407900547  
6-port voice/2-port fax messaging 7052-206  
system7  
106222  
6 port dialog4, 2 port fax  
Monitor – color  
407910066  
407900547  
8-port voice/2-port fax messaging 7052-208  
system7  
106223  
8 port dialog4, 2 port fax  
Monitor – color  
12-port voice/2-port fax  
messaging system7  
12 port dialog4, 2 port fax  
Monitor – color  
407910082  
407900547  
7052-212  
106224  
407910108  
407900547  
4-port voice/4-port fax messaging 7052-404  
system7  
106225  
4 port dialog4, 4 port fax  
Monitor – color  
407910058  
407900547  
6-port voice/4-port fax messaging 7052-406  
system7  
106226  
6 port dialog4, 4 port fax  
Monitor – color  
407910074  
407900547  
8-port voice/4-port fax messaging 7052-408  
system7  
106227  
8 port dialog4, 4 port fax  
Monitor – color  
4- to 6-port voice upgrade  
407910090  
407900547  
7052-606U  
106234  
Dialog4 board  
4 to 6 Port License/Sentinal Disk  
Utility  
407901412  
407920792  
6- to 8-port voice upgrade  
7052-608U  
106235  
Dialog4 board  
6 to 8 Port License/Sentinal Disk  
Utility  
407901412  
407920800  
8- to 12-port voice upgrade  
7052-612U  
106236  
Dialog4 board  
8 to 12 Port License/Sentinal  
Disk Utility  
407901412  
407920818  
12- to 16-port voice upgrade  
7052-616U  
106237  
Dialog4 board  
12 to 16 Port License/Sentinal  
Disk Utility  
407901412  
407920826  
2-port fax upgrade  
7052-200U  
106238  
2 port Brooktrout fax board  
Port License/Sentinal Disk Utility  
2- to 4-port voice upgrade  
407914423  
407914498  
7052-400U  
106239  
2 port Brooktrout fax board  
Port License/Sentinal Disk Utility  
Visual Mailbox Starter Kit  
407914423  
407923770  
7052-700  
407914445 407914415  
Visual Mailbox Software License  
10 Seats  
7052-710U  
106240  
7052-725U  
407914431  
25 Seats  
 
106241  
407914449  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
57  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
7052-750U  
106242  
Comcode App. Code  
50 Seats  
407914464  
100 Seats  
250 Seats  
7052-752U  
106243  
7052-755U  
106244  
407914472  
407914480  
Inactive MERLIN Mail Voice Messaging  
MERLIN Mail Voice Messaging System  
for the MERLIN LEGEND Communications  
System (Release 3)  
2-port  
MERLIN Mail unit  
modem  
407241926  
407002427  
4-port  
MERLIN Mail unit  
modem  
407536739  
407002427  
6-port  
MERLIN Mail unit  
modem  
407241942  
407002427  
Release 3 Upgrade  
2-port to 4-port  
modem  
2-port to 6-port  
modem  
4-port to 6-port  
modem  
407241934  
407002427  
407241942  
407002427  
407241942  
407002427  
2-port line card (R2)  
(upgrade from 2 to 4 for  
MERLIN Mail releases prior  
to V7.4)  
407108521  
407072115  
2-port line card  
(upgrade from 2 to 4 for  
MERLIN Mail releases V7.4  
or later)  
MERLIN Identifier (for MERLIN  
LEGEND R2.x)  
MERLIN Mail Voice Messaging System  
for the MERLIN LEGEND Communications  
System (Release 2)  
2-port  
MERLIN Mail unit  
407161355  
407002427  
Remote maintenance device  
MERLIN Mail Multi-Lingual  
Admin. Guide (585-320-742)  
User’s Quick Reference  
(585-320-741)  
107074932  
107074924  
4-port  
MERLIN Mail unit  
407161363  
407002427  
Remote maintenance device  
MERLIN Mail Multi-Lingual  
Admin. Guide (585-320-742)  
User’s Quick Reference  
(585-320-741)  
107074932  
107074924  
Intuity Voice System  
4-port  
6-port  
8-port  
10-port  
12-port  
7055-004  
7055-006  
7055-008  
7055-010  
7055-012  
Administration  
Controller Assembly with PC  
Administration  
6128-KBD 406891556  
6128-PCA 406891564  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
58  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
DISCONTINUED  
Controller Assembly with  
Display Keyboard  
Display Assembly with Wall-  
Mounting  
Call Alert Software  
406891572  
406891721  
Bracket Assembly, ATL  
Telephone Mounting  
Fixture, Display Wallmount  
PC Administration Adapter Kit  
Printer Adapter Kit  
Printer Port to PC Adapter Kit  
Installation and System  
Administration Manual  
Quick Reference Card for  
MERLIN Identifier Users  
Display Unit  
406891937  
406891929  
406960930  
406960948  
406960955  
406891713  
406891705  
406891663  
406891655  
406891648  
Keyboard 101  
Controller with Mounting Panel  
Cable, Serial RS-232, Controller  
to PC  
406891903  
MERLIN LEGEND R5.0 TSAPI Offers  
In all R5.0 PECs where paper  
and CD-ROM are options,  
add attributes:  
Paper (attribute: doc51)  
CD-ROM (attribute: doc52)  
default  
MERLIN LEGEND R5.0  
Documentation  
End-user CD-ROM  
Internal CD-ROM (Lucent  
Technologies Associates only)  
MERLIN LEGEND TSAPI  
108289034  
108007964  
Solution  
8320-500  
PassageWay Telephony  
Services  
R2.21D for NetWare  
Core/Clients)  
407556364  
PassageWay Telephony  
Services  
R2.21D for NetWare -  
250+User License  
Legend Driver Software  
EICON Card  
407465558  
108027368  
407556364  
CCOM Application (PhoneLine)  
(does not include Professional  
Services)  
5 Users License  
10 Users License  
25 Users License  
50 Users License  
Q.SYS Application (PhoneWare)  
(does not include Professional  
Services)  
5 Users License  
10 Users License  
25 Users License  
50 Users License  
CALLWARE Application  
(Phonetastic)  
(does not include Professional  
Services)  
5 Users License  
 
Phonetastic Admin Guide  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
59  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
User Guide  
Application (core)  
10 Users License  
Phonetastic Admin Guide  
User Guide  
Application (core)  
25 Users License  
Phonetastic Admin Guide  
User Guide  
Application (core)  
50 Users License  
Phonetastic Admin Guide  
User Guide  
Application (core)  
100 Users License  
Phonetastic Admin Guide  
User Guide  
Application (core)  
Professional Services Offers  
1 Application  
2 Applications  
Custom Contract  
MERLIN LEGEND Enhanced Service Center  
12-port System  
2.5GB Blank Tape (QTY: 3)  
Color Monitor  
61516  
407557073  
406504571  
Snap-on Ferrite (QTY: 4)  
Keyboard  
UNIXWare Base Sftwr Tape 5P  
Map/5P Tower  
407616846  
407681907  
ED5P91260 G-18  
J1P260F1 L-1  
V6.0 Map/5P New System  
Install & Maint Doc  
J1P260F1 L-AG  
J1P260TH1 L-1  
J1P260TH1 L136  
J1P260TH1 L137  
J1P260TH1 L138  
108007758  
J1P260TH1 L-28  
J1P260TH1 L3  
J1P260TH1 L4  
J1P260TH1 L5  
J1P260TH1 L7  
Base System Boot Sftwr  
INTUITY Bkp/Res Util  
ENH Sft Tech Bkp/Res  
INTUITY UNIX Mang Scn Pkg  
Oracle for W95, NT, 3.1  
Data Collection Pkg  
Veritas Sftwr  
Generic SoftTape  
Configuration Data Pkg  
Hardware Res  
INTUITY CONVERSANT VIS  
V6.0 Set-Update+  
J1P260TH1 L-76  
J1P260TH1 L-88  
J1P260TH1 L9  
J1P260TH1 L-90  
J1P260TH1 L-94  
407265529  
Tip/Ring Board Driver  
Fea. Test Script Pkg  
Call Bridge Application Pkg  
UNIXWare 1.1.2 Enhance Set  
CA Assy-84000  
Analog Adap Kit 885A (QTY:2)  
IVC6 Card (AYC10) (QTY:2)  
25 ft Tel Cord (QTY:4)  
3 ft Tel Mtg Cord (QTY:4)  
BUS Cable  
Analog Switch Interface US  
RMB/Modem  
RMB Software Utilities-Boot  
RMB Utilities (QTY:3)  
8-Port Serial Card and Cable  
Board  
601419666  
106406580  
103612195  
ED5P20830 G-16  
J1P260F1 L8  
J1P260TH1 L-70  
J1P260AA1 L-10  
107397929  
J1P260TH1 L-73  
J1P260AA1 L-34  
407788439  
Cable  
407789080  
107087280  
407814201  
407814219  
407814227  
103786802  
Terranova Software  
25-Pin ESF Int. Adapter  
9-Pin ESC PC Int. Adapter  
25-Pin ESC PC Int. Adapter  
 
DW8 Cord 14 ft (QTY:2)  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
60  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Passage Direct Connect  
407214782  
MERLIN LEGEND ESC  
Software  
RMB Integration Sftwr V1.0  
18-port System  
407799857  
J1P260TH1 L-80  
61517  
2.5GB Blank Tape (QTY: 3)  
Color Monitor  
Snap-on Ferrite (QTY: 6)  
407557073  
406504571  
407616846  
Keyboard  
UNIXWare Base Sftwr Tape 5P  
Map/5P Tower  
407681907  
ED5P91260 G-18  
J1P260F1 L-1  
V6.0 Map/5P New System  
Install & Maint Doc  
J1P260F1 L-AG  
J1P260TH1 L-1  
J1P260TH1 L136  
J1P260TH1 L137  
J1P260TH1 L138  
108007758  
J1P260TH1 L-28  
J1P260TH1 L3  
J1P260TH1 L4  
J1P260TH1 L5  
J1P260TH1 L7  
Base System Boot Sftwr  
INTUITY Bkp/Res Util  
ENH Sft Tech Bkp/Res  
INTUITY UNIX Mang Scn Pkg  
Oracle for W95, NT, 3.1  
Data Collection Pkg  
Veritas Sftwr  
Generic SoftTape  
Configuration Data Pkg  
Hardware Res  
INTUITY CONVERSANT VIS  
V6.0 Set-Update+  
Tip/Ring Board Driver  
Fea. Test Script Pkg  
Call Bridge Appl Pkg  
UNIXWare 1.1.2 Enhance Set  
CA Assy-84000  
J1P260TH1 L-76  
J1P260TH1 L-88  
J1P260TH1 L9  
J1P260TH1 L-90  
J1P260TH1 L-94  
407265529  
Analog AdapKit 885A (QTY:3)  
IVC6 Card (AYC10) (QTY:3)  
25 ft Tel Cord (QTY:4)  
3 ft Tel Mtg Cord (QTY:6)  
BUS Cable  
Analog Switch Interface US  
RMB/Modem  
RMB Software Utilities-Boot  
RMB Utilities (QTY:3)  
8-Port Serial Card and Cable  
Board  
601419666  
106406580  
103612195  
ED5P20830 G-16  
J1P260F1 L8  
J1P260TH1 L-70  
J1P260AA1 L-10  
107397929  
J1P260TH1 L-73  
J1P260AA1 L-34  
407788439  
Cable  
407789080  
107087280  
407814201  
407814219  
407814227  
103786802  
407214782  
Terranova Software  
25-Pin ESF Int. Adapter  
9-Pin ESC PC Int. Adapter  
25-Pin ESC PC Int. Adapter  
DW8 Cord 14 ft (QTY:2)  
Passage Direct Connect  
MERLIN LEGEND ESC  
Software  
407799857  
J1P260TH1  
L-80  
RMB Integration Sftwr V1.0  
Optional Equipment  
Additional Supervisor Software  
Terranova Software and cables 61522  
25-Pin ESF Int. Adapter  
107087280  
407814201  
407814219  
407814227  
406637314  
9-Pin ESC PC Int. Adapter  
25-Pin ESC PC Int. Adapter  
Printer and Cable  
4200-570  
8
5340-WB4/A 407753243  
Wallboard  
Wallboard Master Kit  
Wallboard Stand-alone  
(within 50 ft)  
5340-KIT/A 407679174  
5340-SKT/A 407743525  
Wireless Keyboard for  
 
Wallboard  
5332-905/A 407245513  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
61  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Right to Use Wallboard  
Software  
61518/A  
407799782  
Mandatory Turnkey Install  
(Sftwr)  
Incremental Training (1 Day)  
Incremental Training (2 Days) 61521  
Sftwr RTU from 5 up to  
61519  
61520  
407799808  
407799790  
407799816  
12 queues  
Sftwr RTU from 5 up to  
30 queues  
Sftwr RTU from 13 up to  
30 queues  
61534/A  
407885714  
407885648  
407885706  
61535/A  
61536A  
CTI Applications  
Group Phoneware  
5 Seats  
10 Seats  
25 Seats  
6156-205  
6156-210  
6156-225  
6156-250  
50 Seats  
Phonetastic  
5 User Right-to-Use  
10 User Right-to-Use  
25 User Right-to-Use  
50 User Right-to-Use  
100 User Right-to-Use  
6156-305  
6156-310  
6156-325  
6156-350  
6156-400  
System Adjuncts and Adapters  
Channel service units (CSUs)  
T1 CSU (3150 CSU)  
T1 ESF CSU Stand-alone  
115VAC in line Transformer  
Converter Cable  
21581  
107087546  
107063828 21581-00001  
406942284  
107083711 3100-F1-560  
RJ48M to RJ48M Unshielded  
Twisted Pair Cable (T1)  
3160-DSU  
406941559 3110-F1-500  
107115784 3160-A1-DSU  
107115792 3164-A1-DSU-CSU  
2151-DP2  
2151-DP4  
3164-DSU  
Inactive  
Auxiliary Power Unit 9024  
T1 ESF CSU Stand-alone  
115VAC in line Transformer  
Converter Cable  
406467142 9024  
107063828 21581-00001  
406942284  
107063711 3100-F1-560  
RJ48M to RJ48M Unshielded  
Twisted Pair Cable (T1)  
Optional Equipment:  
Unshielded TW Pair Cable (T1)  
Canada  
Straight-Thru Cable PC Serial  
Port  
406941559 3110-F1-500  
107063703 3100-F1-510  
406941542 3100-F1-550  
Straight-Thru Cable  
Terminal/Printer  
Modular DC Voltage Adapter  
406941534 3100-F1-540  
406941492 3100-F1-250  
406941674 3100-F1-400  
Wall Mount Kit  
Cables for Mounting  
25’ D4BU-29 Cord  
2’ D4BU-29 Cord  
Dial Back Modem FLD  
Dial Back Modem FAC  
Dial Back Modem NFLD  
Dial Back Modem NFAC  
Prism MUX Field  
106472921 ASSY-4400-F1-533  
106472905 ASSY-4400-F1-530  
106842271 ASSY-3400-F2-201  
106842289 ASSY-3400-G2-201  
106842305 ASSY-4000-F2-201  
106842297 ASSY-4000-G2-201  
106842313 ASSY-3400-F2-200  
Optional Equipment:  
Peripheral Interface  
Async. Data Unit, Receptacle  
RS232 Connector/Cord  
Async, Data Unit, Plug  
RS232 Connector/Cord  
62515  
2169-004  
105179303 KIT PRTS-D181558  
103963971 Z3A2  
105388474 CORD M8AJ-87  
103963971 Z3A2  
2169-001  
105388466 CORD M8AK-87  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
62  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Aux Power (2 required)  
21691  
Transformer (2012-D)  
Adapter (248B)  
Cord  
Adapter (400B)  
Electrostatic discharge/  
(ESD) suppression kits  
D-181574  
D-181589  
D-181590  
D-181591  
D-181593  
102599354 TRNSF-2012D-49  
102802113 ADPTR-248B-50  
102937620 CORD-D6AP-87  
104152558 ADPTR-400B2  
105179329 D181574  
105201891 D181589  
105201909 D181590  
105201917 D181591  
105201933 D181593  
103965208 Z200A  
EMI filter  
In-Range Out-of-Building  
-146E (IROB) unit  
Analog multiline  
IROB unit-MLX9  
Fuse block 505A for IROB  
(8 fuse blocks per box)  
2 IROBs  
4 IROBs  
6 IROBs  
8 IROBs  
9
8310-013  
8310-013  
407568161 343B  
407568161 505A ASSY 0A WD  
406610337  
8310-020  
8310-021  
8310-022  
8310-023  
Off-Premises Range Unit  
2302-OPT 107531337 122A-215  
®
Digital Magic on Hold  
Basic Prerecorded  
Package  
Digital Deck  
Cassette  
3128-020  
407464684 DMOH1DIGITAL  
407166941 DMOH-02  
GENERIC  
Personalized Recording  
Package  
Digital Deck  
3128-030  
407464684 DMOH1 DIGITAL  
406876664 DMOH-01  
PERSONALIZE  
Cassette  
Custom Production  
Package (Std. Tape program) 3128-040  
Digital Deck  
Cassette  
407464684 DMOH1 DIGITAL  
406876680 DMOH-05 SIN  
F/CUST  
Stand-alone Single  
Custom Production  
Package  
Stand-alone Package of 3  
Custom Productions  
Stand-alone Package of 4  
Custom Productions  
Duplicate of a Custom  
Production (for  
31284  
31283  
31280  
405135344 INDIV  
406876649 DMOH-03  
405126632 M4 FOUR  
Second Location)  
31289  
405127945 D-IP/EM DUB IND  
MSTR  
Re-License of Music  
Digital Announcer Unit  
(one minute)  
31288  
3119-001  
405127879 D24 24 DUB  
Announcer  
407344365  
Recorder  
Cassette  
406659342 RCDR-DMOH2  
406769455 CSTT-DMOH5  
Digital Announcer Unit  
(three minute)  
Announcer  
Recorder  
Cassette  
3119-003  
407344357  
406659342  
406659359  
Four Channel System  
(1-minute recording per  
channel)  
 
3119-141  
407716638  
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
63  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Four Additional Channels  
(1-minute recording per  
channel)  
3119-041  
Four Channel System  
(1-minute recording per  
channel, remote  
recording capability)  
Eight Channel System  
(1-minute recording per  
channel, remote  
recording capability)  
Four Channel System  
(2-minutes recording per  
channel, remote  
3271-141  
3271-241  
407038512 ADP02/A  
407079003  
recording capability)  
Package of 12 Headset  
Prong Adapters  
3271-142  
3122-012  
407556232  
Package of 12 Headset  
Modular Adapters (for  
MLX sets)  
Package of 12 Supra Noise  
Canceling Headpieces  
Modem 2224G  
3122-024  
3122-155  
2224-CEO 105659965 2224C-L1 D/2  
(limited availability)  
Music Coupler  
PagePac Plus  
PagePac Plus Controller  
PagePac Plus Controller  
with Power  
PagePac Plus 16 Zone  
D20 PagePac Plus  
Amplicenter  
61398  
406143925 ASSY-K23395 L3  
406914598 UNIT-22051-000  
5323-100  
5323-105  
5335-100  
406914614 UNIT-22051-016  
406915280 UNIT-22051-020  
406915264 UNIT-22051-100  
5328-020  
5328-100  
D100 PagePac Plus  
Amplicenter  
D300 PagePac Plus  
Amplicenter  
Universal 70V Door Spkr.  
SMDR Printers  
5328-300  
5330-230  
406915330 UNIT-22051-300  
406914630 UNIT-22050-070  
AP Printer  
(80-column)  
4200-570  
406637314 ML182  
571Parallel Printer  
(132-column)  
AP CAT Printer (serial)  
Uninterruptible Power Supply  
500 VA (15 min)(inactive)  
Reserve (1 hr) (inactive)  
PagePal Interface  
406516989 571-MCII 6FT  
406712067 ML321P  
406716464 571-MCII 6FT  
406716464 ML182-R2  
105610141 515005C111  
105610174 0053150  
407120716  
4200-571  
4200-572  
5335-700  
Audio Visual Paging  
215C Message Center  
4120C Message Center  
Connector Kit  
Wireless Keyboard  
Alpha Net Plus Software  
R2485 Repeater  
5332-100  
5332-150  
5332-900  
5332-905  
5332-910  
5332-915  
External Alerts  
Loud external ringer  
External ringer  
Supplemental Alerts  
Universal Alert  
Alert Horn  
31016  
31019  
407105691 RINGER-L1AMP-49  
5580-001  
5580-021  
5580-041  
406207217 THET4-1  
403319197 AT-WHL LK  
Alert Strobe  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
64  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Inactive System Adjuncts and Adapters  
ExpressRoute 1000 Data Unit  
V.35 Cable  
107651796  
107651275  
7500B data module  
Stand-alone power supply  
Multiple mounting  
7500A upgrade kit  
Ring generator unit  
Universal Paging  
Access Module (UPAM)  
TAM-B  
105657639 7500B-L1  
405509852 WP90110L7  
105441166 Z77A  
105688501 D182208  
105213201 129B RING GEN  
405891698 KIT-UPAM  
405899972 D181900  
405742735 D181900  
405891680 D181900  
PRS-48  
WMT-1A  
Zonemate™ 9  
Dialer unit  
Control unit  
404057911 DIAL UNlT-9ZONE  
405024134 CNTL 22050-020  
Zonemate 39  
Dialer unit  
Control unit  
E1CM ringer and parts  
290A adapter  
Ringer  
Mounting plate  
Cord  
404057929 39 ZONE SELECT  
405024134 CNTL-22050-020C  
D-181233  
102992252 290A ADPTR  
407105683 E1CM-49  
102988466 1049A  
103938494 CORD-D4CH-87-25  
407105683 RINGER-E1CM-49  
61211  
61211  
Network Interface Alert Bell  
Telephone Adjuncts and Adapters  
General Purpose Adapter  
(GPA) (analog)  
Multi-Function Module  
(digital)  
2301-GPA 103977997 Z1C  
3156-MFM 105746474 540A1  
Supplemental Alert Adapter  
(SAA)  
MLX-10/ MLX-10D cover  
MLX Telephone Power  
Supply  
2301-SSA 105031199 ADPTR-856A  
406648469  
2404-010  
MSP1 Power Supply  
7' Cord  
406743419 WP92464L1  
103786778  
Analog Multiline Telephone  
Power  
48V Power Supply  
Modular Power Cord  
Z400F Adapter  
62510  
105105514 D181522  
405331711 KS22911L2  
102937620 D6AP-87  
103942850 Z400F  
Single-line telephones  
S202A Speakerphone  
Black  
3152-008  
3152-004  
105721088 TEL-S202A-003  
105721096 TEL-S202A-215  
103966396 Z34A  
Misty cream  
Message-Waiting Indicator  
Polycom Speakerphones  
Standard  
Sound Station EX  
Lapel Microphone  
Lucent Analog Premier EX  
Without Microphone  
With Microphone  
3127-STD 407428697  
3127-EXP 407428739  
3127-MIC  
407428432  
3127-APE 407795251  
3127-APX 407795269  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
65  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Inactive Single-line Telephones  
Program, Pause, and  
Auto Dial button conceal  
kit for 8100-series  
telephones  
Speakerphone  
Black  
Kit-D 182363  
106248370 Analog  
103786786 D8W-87 7FT  
106270325 MOD-CS201A-003  
106270333 MOD-CS201A-215  
4A  
3131-004  
Misty cream  
4A Speakerphone  
Power unit  
102139938 PWR UNIT-85B1  
102434925 BLK CON-82B-49  
Block connector  
Adapter for single-line  
telephone  
102813888 ADPTR-223C  
Adapter for multiline  
telephone  
Transmitter (black)  
Transmitter (ivory)  
Loudspeakers  
Black  
Ivory  
Green  
Beige  
White  
102949013 ADPTR-223D IP  
103971891 TRMR-680AF-03  
103971909 TRMR-680AF-50  
103873873 LSPK-108AA-03  
103873881 LSPK-108AA-50  
103873899 LSPK-108AA-51  
103873907 LSPK-108AA-60  
103873964 LSPK-108AA-58  
103786786 D8W-87 7FT  
S201 Speakerphone  
Black  
Misty cream  
106192651 MOD-S201AP-003  
106192693 MOD-S201AP-215  
CS201 Conference  
S203A Speakerphone  
Black  
106058340 MOD-S203A-003  
106508365 MOD-S203A-215  
Misty cream  
Hands-Free Unit (HFU)  
103814356  
MOD-S102A  
Headsets and Adapters  
®
3122-030/A 406445627 KS23822L3  
StarSet Headset  
®
3122-050  
3122-040  
406445783 KS23822L4  
406445791  
Mirage Headset  
®
Supra Monaural Headset  
®
Supra NC Monaural Headset  
3122-055  
3122-045  
406445809  
406976076  
w/ Noise Canceling  
Supra Binaural Headset  
Supra NC Binaural Headset  
w/ Noise Canceling  
3122-060  
406445817  
Modular Amplifier  
Plug Prong Amplifier  
3122-020/A 406741900 KS23822L2  
3122-010  
406445601 KS23822L1  
Inactive Headsets and Adapters  
Headset Adapter  
500A Headset Adapter  
105752042 ADPTR-502C-003  
106690043 Adapter EL-500A-  
265  
405331711 Pwr Sup-KS2291  
1L2  
102479904 Cord-D4BU-29 Std  
7FT  
104152558 Adapter-40082  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
66  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
MLX Telephones—Miscellaneous Add-Ons/Replacement Parts  
Handsets and Cords  
Handset Hook (black)  
Handset Hook (white)  
Handset (black)  
Handset (white)  
Handset, amplified hearing  
Black  
845544998  
845545003  
106050065 K2S1-003  
106053408 K2S1-264  
31052  
31056  
105581896 K6S2-003  
106248248 K6S2-264  
105581904 K6S2-215  
White  
Misty cream5  
Noise Canceling Handset  
Black  
406712463 KS23843L7  
406712471 KS23843L8  
406712489 KS23843L9  
White  
Misty cream5  
High-Noise Canceling Handset 31057  
Black  
White  
Misty cream5  
406712497 KS23843L10  
406712505 KS23843L11  
406712513 KS23843L12  
Amplified Speech Handset  
Black  
31054  
31055  
31053  
406712406 KS23843L1  
406712414 KS23843L2  
406712422 KS23843L3  
White  
Misty cream5  
Push-to-Talk Handset  
Black  
406712430 KS23843L4  
406712448 KS23843L5  
406712455 KS23843L6  
White  
Misty cream  
10  
Push-to-Listen Handset  
Black  
White  
Misty cream10  
406382344 K8S2-003  
406382369 K8S2-264  
406382351 K8S2-215  
Handset cord, 9’ (2.74 m), black  
Handset cord, 9’ (2.74 m), white  
Handset cord, 12’ (3.66 m), black  
Handset cord, 12’ (3.66 m), white  
Handset cord, 25’ (7.62 m), black  
DSS line cord, 2’ (61 cm)  
105635429 H4DU-003 9 FT  
105701809 H4DU-264 9’BULK  
102401445 H4DU-3 12FT IP  
102402609 H4DU-26412’IP  
105523866 H4DU-3 25’  
106187545 CORD D8AC-87  
Desk Stands and User Trays  
Stand (large, black)  
Stand (large, white)  
846320851 STAND-LARGE BL  
846320844 STAND-LARGE  
WH  
Stand (small, black)  
Stand (small, white)  
846320810 STAND-SMALL BL  
846320802 STAND-SMALL  
WH  
User tray (black)  
User tray (white)  
846320240 USER TRAY DWR  
B
846320232 USER TRAY DWR  
W
Designation (Button Assignment) Cards and Covers  
Card10—MLX-10, MLX-10D, MLX-10DP,  
MLX-16DP, MLX-20L, MLX-28D  
847355559  
106448756 KIT-D182464  
106448731 KIT-D182462 PRT  
106448749 KIT-D182463 PRT  
106561673 KIT-D182562 PRT  
11  
Card set-DSS  
Card covers-DSS (black)11  
Card covers-DSS (white)11  
12  
Card set-QCC  
Card covers13—MLX-10,  
MLX-10D, MLX-20L  
Card covers13MLX-16DP  
106448681 KIT-D182457 PRT  
107499162 KIT-D182846 PRT  
13  
106448699 KIT-D182458 PRT  
Card covers —MLX-28D  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
67  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
Desk Stands and Wall Mounts  
Adjustable desk stand,  
10-button (inactive)  
Adjustable desk stand,  
34-button (inactive)  
Fixed desk stand, 5- &  
10-button (inactive)  
Desk stand/wall mount 14A,  
BIS-10  
103746855 11A  
103746863 11C  
103746848 10A  
103804290 14A-003  
103964458 Z14B-003  
103979837 14C-003  
Desk stand/wall mount 14B,  
BIS-22  
Desk stand/wall mount 14C,  
BIS-34  
Fixed desk stand and wall  
mount, 5-button (inactive)  
Kit of parts  
103804290 14A  
103995882 D-181230  
103747846 201A  
Wall mount, 10-button (inactive)  
Kit of parts  
Wall mount, 34-button (inactive)  
Kit of parts  
103995882 D-181230  
103747853 203A  
103995882 D-181230  
Faceplates  
BIS-10  
BIS-22  
BIS-22D  
BIS-34 and BIS-34D  
105203186 KIT PRTS-D-181582  
105336986 KIT PRTS-D-181786  
105690762 KIT PRTS-D-182210  
105203194 KIT PRTS-D-181583  
Button Label Sheets  
BIS-10  
BIS-22  
105336978 KIT PRTS-D-181785  
105336960 KIT PRTS-D-181784  
BIS-22D  
105690770 KIT PRTS-D-182211  
105336956 KIT PRTS-D-181783  
BIS-34 and BIS-34D  
Display console (FM1)  
(includes one faceplate)  
Display console (FM2 & R3)  
(includes one faceplate)  
105299754 KIT PRTS-D-181727  
105486252 KIT PRTS-D-182041  
Single-Line Telephones—Miscellaneous Add-Ons  
Ground-Start Button  
31021  
405792839 Key-KS23566L1  
Wiring Kits  
Interconnect Wiring Kit  
110AB1-100JP12  
110A1 trough  
D-Rings  
104409396  
104407960  
842139248  
103786802  
D8W cords  
Parts list  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
68  
Ordering Codes  
Ordering Codes (Continued)  
Component  
PEC/SAP  
Comcode App. Code  
®
SYSTIMAX  
MERLIN Wiring Kit  
110A1 trough (5)  
3103-MER 106393671  
104407960  
110AB1-100JP12  
modular block (2)  
110AB1-100 FT punch  
down block (1)  
104409960  
103823845  
842139248  
D-Rings (6)  
Patch cords 12 cords,  
4-pair, 5’ (1.5 m)  
846619989  
D8W cords  
24 cords, 14’ (4.3 m)  
Template  
103786802  
846613933  
846613941  
Instruction sheet  
Parts List  
846623924  
CAT 3 Standard 4-Pair Wire  
CAT 3 Additional 4-Pair Run  
CAT 5 Standard 4-Pair Wire  
CAT 5 Additional 4-Pair Run  
2782-004  
2783-MU3  
2782-CT5  
2782-MU5  
1
Customer Reference CD-ROM contains the Feature Reference, System  
Programming, the System Manager’s Guide, and the Network Reference. To  
order paper documents, use PEC 61512/A comcode 108370255.  
For systems that have a CKE4 processor.  
For R5/R6.0/R6.1 customers that have a multi-year maintenance contract.  
Default.  
Customer must sign an addendum, if sold.  
Consult Lucent Technologies for other area-specific information.  
Includes the following documentation: the System Manager’s Manual, the  
2
3
4
5
6
7
Implementation and Service Manual, the Quick Reference Guide, Wallet Cards,  
Worksheets, and Implementation and Service Release Notes.  
Wallboard also referred to as “Readerboard.”  
8
9
Any multiline off-premises telephone must have an appropriate IROB protector  
both at the control unit location and at the off-premises location.  
10 10 sheets per package.  
11 Includes both top and bottom cards or covers.  
12 8 cards per kit (four sets).  
13 4 per package.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
69  
Ordering Codes  
NOTES  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
70  
Ordering Codes  
Control Unit Modules  
Module  
Trunk Type  
Extension Type  
Processor  
N/A  
N/A  
Power supply  
008 (ATL)  
N/A  
N/A  
N/A  
Analog multiline telephones  
1
N/A  
MLX extensions, including:  
008 MLX  
MLX voice only  
MLX voice with Voice Announce  
to Busy  
MLX voice and Multi-Function  
Module (MFM) with T/R adjunct  
MLX voice and MFM with  
Supplemental Station Adapter  
(SSA)  
ISDN terminal adapter only  
Access device for data  
communications between a PC  
on the system and a high-speed  
Internet connection, connection  
to remote node LAN access  
2
server, or ISDN router  
Computer Telephony Integration  
3
(CTI) link  
Videoconferencing systems  
using one jack and 2B data  
feature or 2 jacks with ISDN  
terminal adapters (depending on  
2
video system)  
N/A  
On-premises or off-premises  
single-line telephones  
4
008 OPT  
1
For newer vintages of this module, firmware can be upgraded by using a  
PCMCIA card.  
2
3
4
For Release 4.0 and later systems only.  
For Release 5.0 and later systems only.  
System software recognizes the OPT module as an 012 (T/R) module. Even  
though the OPT module has only 8 jacks, it uses 12 ports of capacity,  
thereby decreasing overall extension capacity by 4 extensions for every  
OPT module.  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
71  
Ordering Codes  
Specifications  
Highlights: 68EC020 processor at 16 MHz, built-in 1200/2400-bps modem;  
built-in diagnostics; Hybrid/PBX, Key, or Behind Switch mode option; 1.5 MB  
RAM backup for 4 days; PCMCIA interface  
Ports: 3 RS-232-C ports—1 for debugging (plugged to prevent access), one  
for SMDR, and 1 for system administration  
Power input: 117 VAC  
Power output: +5 VDC (10 A), -5 VDC (2.50 A), -48 VDC (2.05 A)  
Capacity: 54 unit loads  
Capacity: 8 analog extension jacks  
Signaling: Analog multiline telephone protocol (40 kbps)  
Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with  
analog IROB protectors) only  
Capacity: 8 digital extension jacks, each with 1 or 2 extensions (each  
extension is assigned an individual extension number)  
Signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbps D channel)  
on a passive bus  
Power: 48 VDC phantom power to telephone, 48 VDC over a separate pair  
(7–8) to an operator console with a DSS  
Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with  
MLX IROB protectors) service only  
Capacity: 8 T/R extensions on 2-way voice transmission path with support for  
telephones with message waiting lights, 2 TTRs  
Ringing current: 75-Vrms, 20-Hz trapezoidal ringing superimposed on  
-48 VDC.  
REN: 1.0 per port  
Disconnect signal: 900 ms (T/R short for analog modem, G3 fax, etc.)  
Switchhook flash detection: 300–1200 ms  
Loop resistance: Serves 2-wire loops to 1300 ohms, including extensions  
1
dB loss : 3dB (factory setting), 0dB if all calls are to another OPT station.  
1
If one OPT station calls another OPT station, the loss values of the two OPT  
stations are added resulting in transmission levels that are too low.008 OPT  
modules (517D28) may be hardware configured to 0dB loss, however this  
should only be done if all or the majority of calls from the OPT stations are  
to other OPT stations. Setting the loss value to 0dB violates EIA-464-A-1  
specifications. Contact Tier 4 before modifying the loss value settings of 008  
OPT modules.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
72  
Ordering Codes  
Control Unit Modules —Continued  
Module  
Trunk Type  
Extension Type  
®
012 (T/R)  
N/A  
Single-line telephones; Intuity AUDIX  
;
Messaging 2000; T/R adjuncts (such as  
answering or fax machine); analog data  
devices (such as modems)  
1
®
N/A  
016 (T/R)  
Single-line telephones; Intuity AUDIX  
;
Messaging 2000; T/R adjuncts (such as  
answering or fax machine); analog data  
devices (such as modems)  
,
2 3  
N/A, TTR  
All ports, when programmed for ETR:  
MLS, ETR, Business Cordless 905, and  
TransTalk MDC and MDW telephones.  
Ports 11–16 when programmed for T/R:  
any T/R device such as single-line  
016 ETR  
®
telephones; Intuity AUDIX ; Messaging  
2000; T/R adjuncts (such as answering or  
fax machine); analog data devices (such  
as modems)  
2,3  
N/A  
MLX extensions, including:  
MLX voice only  
016 MLX  
MLX voice with Voice Announce to  
Busy  
MLX voice and MFM with T/R adjunct  
MLX voice and MFM with SSA  
ISDN terminal adapter only  
Access device for data  
communications between a PC on the  
system and a high-speed Internet  
connection, connection to remote  
node LAN access server, or ISDN  
1
router  
4
CTI link  
Videoconferencing systems using one  
jack and 2B data feature or 2 jacks  
with ISDN terminal adapters  
1
(depending on video system)  
1
2
For Release 4.0 and later systems only.  
For newer vintages of this module, firmware can be upgraded by using a  
PCMCIA card.  
3
4
For Release 7.0 and later systems only.  
For Release 5.0 and later systems only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
73  
Ordering Codes  
Specifications  
Capacity: 12 T/R extensions on 2-way voice transmission path with support for  
telephones with message-waiting lights, 2 TTRs  
Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on  
-48 VDC  
REN: 4.0 per port  
Disconnect signal: 900 ms (T/R short for analog modems, G3 fax, etc.)  
Switchhook flash detection: 300–1200 ms  
Capacity: 16 T/R extensions on 2-way voice transmission path with support for  
telephones with message waiting lights, 4 TTRs  
Power: 40-VDC, 600-ohm battery source  
Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on  
-48 VDC  
REN: 4.0 per port  
Disconnect signal: 900 ms (T/R short for analog modems, G3 fax, etc.)  
Switchhook flash detection: 300–1200 ms  
Capacity: 16 ETR station ports including 6 with T/R functionality and 4 TTRs.  
First 10 ports are ETR ports only; remaining 6 ports can support either T/R or  
ETR, but not both simultaneously  
Power: -48V for ETR and -49V normal for T/R  
Ringing current: 20/25 Hz balanced trapezoidal ring signal  
REN: 2 per port  
Off-hook detection: 18mA, 30ma, 20 msec for T/R; massage control for  
ETR  
On-hook detection: 14mA for T/R; massage control for ETR  
T/R switchhook flash detection: 300-1200 ms  
Capacity: 16 digital station ports  
Signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbps D channel)  
on a passive bus  
Power: 48 VDC phantom power to telephone, 48 VDC over a separate pair  
(7–8) to an operator console with a DSS  
Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with  
MLX IROB protectors) service only  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
74  
Ordering Codes  
Control Unit Modules—Continued  
Module  
Trunk Type  
Extension Type  
1
T1 or PRI  
T1 emulates 24 lines/trunks: loop-start,  
ground-start, tie, and Direct Inward Dial  
(DID; Hybrid/PBX mode only); can also  
supply subscriber services. In Release 4.0  
and later, T1 can also provide high-speed  
(56K) data communications and digitally  
emulated tie trunks for data  
100D  
communications. PRI supports subscriber  
services, allows high-speed digital data  
communications, and includes special  
features.  
2
Loop-start  
and TTR  
1 PFT telephone  
400 LS  
400EM  
Tie trunk  
N/A  
400 GS/LS  
Loop-start or  
ground-start  
and TTR  
PFT telephone (button needed for  
ground-start PFT telephone)  
2
Loop-start  
Analog multiline telephones; CMS; 1 PFT  
telephone  
408 (LS-ATL)  
408 GS/LS  
Loop-start or  
ground-start  
Analog multiline telephones; CMS; 1 PFT  
telephone with GS button  
1
2
For newer vintages of this module, firmware can be upgraded by using a  
PCMCIA card.  
®
Although this MERLIN II modules is supported, the following are  
recommended for the system: 400 GS/LS, 408 GS/LS, 408 GS/LS-MLX,  
800 GS/LS, and 800 GS/LS-ID.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
75  
Ordering Codes  
Specifications  
Capacity: 24 channels (“virtual” lines/trunks) for voice and analog data or for  
digital data only (T1); or 23 B-channels for voice and data, and 1 channel used  
for signaling (PRI). Supports networking in Release 6.0 and later systems,  
Hybrid/PBX mode only.  
Mode: Multiplexes up to 24 channels into 1 facility and demultiplexes 1 facility  
into up to 24 channels.  
Speed: Up to 64 kbps  
Signaling: DS1 over 4-wire; Apparatus code earlier than 517M15, T1 uses  
robbed-bit or common-channel; apparatus code 517M15 and later, common  
channel is not an option for T1; PRI uses 23 B+D  
Capacity: 4 loop-start lines/trunks for 2-way analog voice/data  
communication, 4 TTRs  
Signaling: Loop-start  
Capacity: 4 analog tie trunks. Supports networking in Hybrid/PBX mode only  
Method of completion: Automatic start, immediate-start, wink-start, or  
delay-dial-start  
Signaling: E&M type 1S, type 1C, type 5  
Capacity: 4 ground-start and/or loop-start lines/trunks for 2-way analog voice/  
data communication, 4 TTRs  
Signaling: Loop-start or ground-start, optioned per port  
Capacity: 4 loop-start lines/trunks for 2-way analog voice/data  
communication, 8 extensions  
Extension signaling: Analog multiline telephone (40 kbps)  
Trunk signaling: Loop-start trunk, analog voice  
Loop range: 1000 feet (305 m), in-building or in-range out-of-building  
(with analog IROB protectors) only  
Capacity: 4 ground-start and/or loop-start lines/trunks for 2-way analog voice/  
data communication, 8 extensions  
Extension signaling: Analog multiline telephone (40 kbps)  
Trunk signaling: Loop-start or ground-start trunk (optional per port); voice  
Loop range: 1000 feet (305 m), in-building or in-range out-of-building  
(with analog IROB protectors) only  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
76  
Ordering Codes  
Control Unit ModulesContinued  
Module  
Trunk Type  
Extension Type  
408 GS/LS-  
Loop-start or  
ground-start  
1 PFT telephone  
1
MLX  
3
408 GS/LS-ID- Loop-start or  
1,  
1 PFT telephone; Caller ID  
2
ground-start  
MLX  
1
2
For Release 2.0 and later systems only.  
For newer vintages of this module, firmware can be upgraded by using a  
PCMCIA card.  
3
For Release 7.0 and later systems only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
77  
Ordering Codes  
Specifications  
Capacity: 4 ground-start and/or loop-start lines/trunks, 8 digital extension  
jacks for MLX extensions, including:  
MLX voice only  
MLX voice with Voice Announce to Busy  
MLX voice and MFM with T/R adjunct  
MLX voice and MFM with SSA  
ISDN terminal adapter only  
Access device for data communications between a PC on the system and  
a high-speed Internet connection, connection to remote node LAN access  
1
server, or ISDN router  
CTI link  
2
Videoconferencing systems using one jack and 2B data feature or 2 jacks  
1
with ISDN terminal adapters (depending on video system)  
Extension signaling: BRI S/T protocol (two 64-kbps B channels, one  
16-kbps D-channel) on a passive bus  
Trunk signaling: Loop-start or ground-start trunk (optional per port), analog  
voice  
Loop range: 3000 feet (914 m), in-building or in-range out-of-building  
(with MLX IROB protectors) only  
Protocol: Requires calling name (R7.0 and later) and/or number identification  
service from central office  
Capacity: 4 ground-start and/or loop-start lines/trunks, 8 digital extension  
jacks for MLX extensions, including:  
MLX voice only  
MLX voice with Voice Announce to Busy  
MLX voice and MFM with T/R adjunct  
MLX voice and MFM with SSA  
ISDN terminal adapter only  
Access device for data communications between a PC on the system and  
a high-speed Internet connection, connection to remote node LAN access  
1
server, or ISDN router  
CTI link  
2
Videoconferencing systems using one jack and 2B data feature or 2 jacks  
1
with ISDN terminal adapters (depending on video system)  
Extension signaling: BRI S/T protocol (two 64-kbps B channels, one  
16-kbps D channel) on a passive bus  
Trunk signaling: Loop-start or ground-start trunk (optional per port), analog  
voice  
Loop range: 3000 feet (914 m), in-building or in-range out-of-building  
(with MLX IROB protectors) only. If adjuncts (MFM or DSS) are used, auxiliary  
power must be in place  
Protocol: Requires calling name (R7.0 and later) and/or number identification  
service from central office  
1
2
For Release 4.0 and later systems only.  
For Release 5.0 and later systems only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
78  
Ordering Codes  
Control Unit ModulesContinued  
Module  
Trunk Type  
Extension Type  
1
Loop-start  
2 PFT telephones  
800 (LS)  
800 DID  
Direct Inward N/A  
Dialing  
and TTR  
800 GS/LS  
Loop-start or  
ground-start  
and TTR  
2 PFT telephones with GS button (if using  
GS lines/trunks)  
1,2  
Loop-start or  
ground-start  
2 PFT telephones; Caller ID (loop-start  
trunks only), if you subscribe to caller  
identification from the local telephone  
company, displays the number of incoming  
callers, and in R7.0 and later, the name of  
incoming callers as well, on MLX, MLS, and  
ETR display telephones  
800 GS/LS-ID  
1
T1 NI-BRI  
interface  
Voice, data, video, and other services at 64  
kbps over standard ISDN lines/trunks  
800 NI-BRI  
MERLIN  
LEGEND Mail  
none  
Supports: MERLIN LEGEND Mail Voice  
Messaging System; resides on this module  
and the internal T/R jacks can be used only  
for this application  
3
007 MLM  
®
1
Although this MERLIN II module is supported, the following are  
recommended for the system: 400 GS/LS, 408 GS/LS, 408 GS/LS-MLX,  
800 GS/LS, and 800 GS/LS-ID.  
2
3
For Release 3.0 and later systems only.  
The system software recognizes the MERLIN LEGEND Mail VMS module  
as a 012 (T/R) module. Even though the module has a maximum of 7 T/R  
internal ports, including the modem jack, it uses 12 ports of capacity in any  
of its three configurations.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
79  
Ordering Codes  
Specifications  
Capacity: 8 loop-start lines/trunks for 2-way analog voice/data  
communications, 2 PFT telephones  
Signaling: Loop-start  
Capacity: 8 lines/trunks, 2 TTRs  
Transmission: Incoming calls only; 2-way (1-pair) fixed impedance to DID  
trunks; no outgoing calls  
Signaling: Loop-reverse battery; wink-start or immediate-start; accepts touch-  
tone dialing  
Capacity: 8 ground-start and/or loop-start lines/trunks  
Signaling: Loop-start or ground-start  
Capacity: 8 ground-start and/or loop-start lines/trunks; 2 TTRs  
Signaling: Loop-start or ground-start  
Protocol: Requires calling name (R7.0 and later) and/or number identification  
service from central office  
Capacity: 8 BRI facilities, each with 2 B-channels (“virtual” lines) for voice and  
data and 1 channel used for signaling  
Speed: Up to 64 kbps  
Signaling: ISDN Basic Rate 2B+D  
Capacity: 7 internal, system-defined T/R jacks; 2 TTRs; internal remote  
maintenance device; serial port for PC connection  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
80  
Ordering Codes  
\
Adjunct Summary  
Lucent  
Equipment  
Type  
Technologies  
Products  
Specifications  
1
Any audible or visual alert that  
operates on 20–30 Hz ringing  
signals.  
External  
Ringer—Loud  
External Ringer  
Alerts (AC)  
Associated with a specific extension  
(supplemental alert) or works on a  
programmed trunk port (external  
alert).  
Any audible or visual alert that  
Alerts (DC)  
Alert bell  
operates on 48-VDC signals.  
Alert horn  
Alert strobe  
Alert chime  
Alert deluxe horn  
Alert switch  
Associated with a specific extension  
(supplemental alert) or works on a  
programmed trunk port (external  
alert).  
Note: 48-VDC is supplied via the white/  
green pair on an MFM in SSA mode or  
an analog SSA device  
Industry-standard machine.  
Answer/  
record  
machine1  
Model 1300  
Answering  
Machine  
Model 1531  
Remote Answering  
System telephone  
Low ringer equivalence (less than  
2
0.15 or (4.0 total REN for T/R port.)  
Ability to recognize 600-ms  
disconnect signal or other means of  
automatic disconnect (such as voice  
reset disconnect timer, fixed  
recording time).  
1
2
Cannot be connected to a QCC.  
Latest 012 T/R Module (517H13).  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
81  
Ordering Codes  
Interface  
LS or  
GS/LS  
T/R  
MFM  
GPA  
SAA  
T/R  
Extension  
Line/  
Trunk  
Jack  
MLX  
Extension  
Jack  
Analog  
Extension  
Jack  
Analog  
Extension  
Jack  
1
Jack  
1
T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later  
systems, jacks programmed for T/R operation on an 016 ETR module.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
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Ordering Codes  
Adjunct Summary—Continued  
Lucent  
Equipment  
Type  
Technologies  
Products  
Specifications  
Must have touch-tone dialing  
capability when connected via  
MFM; rotary or touch-tone dialing  
can be used on T/R port.  
Cordless  
5650 Cordless  
Telephone  
5481 Cordless  
Telephone  
1
Telephone  
5552 Cordless  
Telephone  
Single line.  
Must have touch-tone dialing  
capability when connected via  
MFM; rotary or touch-tone dialing  
can be used on T/R port.  
Credit Card  
Verification  
Terminal1  
N/A  
Dial Dictation1  
A device that requires contact  
closure can be used on LS/GS line  
jack only with UPAM.  
N/A  
A maximum of 2 DSSs can be  
connected to an operator console.  
Direct Station  
Selector  
Direct Station  
Selector (DSS)  
A 329A power unit must be added to  
an operator console having 2 DSSs.  
Connects to DSS jack on operator  
console.  
1
Cannot be connected to a QCC.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
83  
Ordering Codes  
Interface  
LS or  
GS/LS  
T/R  
MFM  
GPA  
SAA  
T/R  
Extension  
Line/  
Trunk  
Jack  
MLX  
Extension  
Jack  
Analog  
Extension  
Jack  
Analog  
Extension  
Jack  
1
Jack  
1
T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later  
systems, jacks programmed for T/R operation on an 016 ETR module.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
84  
Ordering Codes  
Adjunct Summary—Continued  
Lucent  
Equipment  
Type  
Technologies  
Products  
Specifications  
1
Must have touch-tone dialing  
capability when connected via  
MFM; rotary or touch-tone dialing  
can be used on T/R port.  
Fax  
Industry-standard analog interface.  
Industry-standard announcement  
device.  
Must provide automatic disconnect.  
Group Calling  
Delay  
Announcement1  
Model 1330  
Answering  
Machine  
Each calling group can have its own  
announcement (maximum 32). For  
Release 5.0 and later systems,  
each calling group can have 10  
primary announcement devices and  
1 secondary announcement device.  
A device can provide delay  
announcement for more than one  
group.  
Digital  
Announcement  
Device, Model  
18A for single  
unit; Model 15A  
for 4-port unit  
For use with analog multiline  
telephones.  
Hands-Free  
Unit  
502A  
Connects directly to telephone.  
Headset for  
analog multiline  
telephone  
N/A  
Starset  
Mirage  
Supra  
Supra NC  
1
Cannot be connected to a QCC.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
85  
Ordering Codes  
Interface  
LS or  
GS/LS  
T/R  
MFM  
GPA  
SAA  
T/R  
Extension  
Line/  
Trunk  
Jack  
MLX  
Extension  
Jack  
Analog  
Extension  
Jack  
Analog  
Extension  
Jack  
1
Jack  
(can also use  
008 OPT  
Extension  
Jack)  
1
T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later  
systems, jacks programmed for T/R operation on an 016 ETR module.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
86  
Ordering Codes  
Adjunct Summary—Continued  
Lucent  
Equipment  
Type  
Technologies  
Products  
Specification  
Headset for MLX  
telephone  
(N/A)  
Starset  
Mirage  
Supra  
Supra NC  
Connects directly to telephone  
OTHER jack.  
Headset  
Adapter  
External paging system using  
DTMF signaling connected to LS  
or GS line jack.  
Loudspeaker  
Paging  
PagePac Plus  
Amplicenters D20,  
D100, D300  
PagePac Plus  
Controller  
PagePac 6  
CPE paging systems require an  
interface unit; if CPE has 2-wire  
input, the PagePal interface  
(5335-700) can be used.  
PagePac 6 Plus  
For single-line telephones.  
Connects directly to telephone.  
Message  
Waiting  
Z34A (PEC 3 1032)  
Indicator  
If the modem supports touch-  
tone dialing via the associated  
data terminal, the keyboard can  
be used for dialing.  
Modem  
If the modem does not support  
touch-tone dialing, an associated  
basic (single-line) telephone can  
be used for dialing.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
87  
Ordering Codes  
Interface  
LS or  
GS/LS  
T/R  
MFM  
GPA  
SAA  
T/R  
Extension  
Line/  
Trunk  
Jack  
MLX  
Extension  
Jack  
Analog  
Extension  
Jack  
Analog  
Extension  
Jack  
1
Jack  
1
T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later  
systems, jacks programmed for T/R operation on an 016 ETR module.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
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Ordering Codes  
Adjunct Summary—Continued  
Lucent  
Equipment  
Type  
Technologies  
Products  
Specifications  
1
Any FCC-registered 8-ohm music  
source or recorded announcement  
device.  
Magic On Hold  
Music-On-Hold  
Connect directly to telephone.  
For single-line telephones only.  
Connects to upper RS-232-C jack  
on processor module.  
Speakerphone  
SMDR Printer  
203A  
(PEC 3131-008)  
CAT Terminal  
printers  
Must be located within 50 feet  
(15 m) of control unit or use ADU  
to extend distance.  
1
If you use equipment that rebroadcasts music or other copyrighted  
materials, you may be required to obtain a copyright license from and pay  
license fees to a third party, such as the American Society of Composers,  
Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or  
you can purchase a Magic on Hold system, which does not require you to  
obtain such a license, from Lucent Technologies or an authorized dealer.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
89  
Ordering Codes  
Interface  
LS or  
GS/LS  
T/R  
MFM  
GPA  
SAA  
T/R  
Extension  
Line/  
Trunk  
Jack  
MLX  
Extension  
Jack  
Analog  
Extension  
Jack  
Analog  
Extension  
Jack  
1
Jack  
2
1
2
T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later  
systems, jacks programmed for T/R operation on an 016 ETR module.  
Music Coupler required (PEC 61398).  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
90  
Power Supply Unit Load Requirements  
Power Supply Unit Load Requirements  
Unit Load Calculation Rules  
Installed  
Mode  
Modules  
Calculation  
1
Not required.  
6
Hybrid/PBX,  
Modified Key,  
or  
Behind Switch  
2
Square Key  
or  
Behind Switch  
Not required.  
4 or fewer  
5 or more  
Square Key  
or  
Behind Switch  
Use the “Unit Load Rating of System  
Modules” table and instructions below to  
determine the estimated unit loads (ULs):  
If the ULs < 96 and the 391C1power  
supply is used, or the ULs < 72 and the  
391A3 power supply is used, then no  
calculation is required. If a 391A1 or  
391A2 power supply is used and the  
ULs > 48, then replace the power  
supply with a 391C1 power supply.  
If ULs > 96, reconfigure the system so  
that the total ULs does not exceed 96  
per carrier.  
For more information on unit load  
calculation, refer to Appendix F of System  
Planning.  
1
The 391A1 and 391A2 power supply units generally support 6 modules  
of any type in Hybrid/PBX mode. However, if all 6 carrier slots meet the  
following conditions, the unit load total may exceed 48:  
Only MLX or analog multiline station modules are installed.  
More than 45 MLX-20L or 34-button analog multiline telephones are  
installed.  
The 391C1 and 391A3 power supplies have maximum ratings of 96 and 72  
unit loads respectively. Use these power supplies in place of a 391A1 or  
391A2 on systems where unit loads will exceed 48.  
The 391A1 power supply unit generally supports 4 modules of any type in  
Square Key mode.  
2
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
91  
Power Supply Unit Load Requirements  
Power Supply Unit Load  
Requirements—Continued  
Unit Load Rating of System Modules  
Module  
008  
Unit Load Module  
Unit Load  
12.0  
12.0  
13.5  
8.0  
408 GS/LS  
008 MLX  
008 OPT  
012 T/R  
408 GS/LS-ID-MLX  
408 (LS)  
12.0  
12.0  
1
412 LS/ETR  
18  
7.2  
016 ETR  
016 T/R  
24  
12.8  
0.0  
800 GS/LS  
0.0  
0.0  
0.0  
800 GS/LS-ID  
2
100D (DS1)  
800 (LS)  
400 GS/LS/TTR  
0.0  
0.0  
800 DID  
8.0  
0.0  
400 (LS)2  
400EM  
800 NI-BRI  
8.0  
Processor  
0.0  
1
2
012 modules older than 517H13 may have a unit load up to 8.4.  
This is a MERLIN II loop-start-only module that can be used in the MERLIN  
LEGEND Communications System.  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
92  
Power Supply Unit Load Requirements  
Power Supply Unit Load  
Requirements—Continued  
Unit Load Rating of System Trunks,  
Telephones, and Adjuncts  
1
Network Access Trunks  
Unit Load  
DID  
1.0  
0.0  
0.0  
1.4  
DS1  
GS/LS  
Tie  
Telephones  
MLX-5, MLX-5D  
MLX-10, MLX-10D, and MLX-10DP  
MLX-16DP  
.9  
1.2  
1.5  
1.7  
1.6  
1.1  
1.3  
1.5  
0.0  
0.0  
0.0  
0.8  
1.1  
1.2  
1.1  
1.7  
1.4  
1.4  
0.8  
0.9  
1.0  
1.0  
0.7  
0.8  
0.8  
0.8  
0.9  
0.7  
MLX-28D  
MLX-20L  
BIS-10  
BIS-22 and BIS-22D  
BIS-34 and BIS-34D  
MLC-5  
MDC 9000  
MDW 9000  
5-Button  
10-Button Basic  
10-Button HFAI  
34-Button Basic  
34-Button DLX  
34-Button BIS  
34-Button BIS/DIS  
ETR-6  
ETR-18  
ETR-18D  
ETR-34D  
MLS-6  
MLS-12  
MLS-12D  
MLS-18D  
MLS-34D  
Single-line telephone  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
93  
Power Supply Unit Load Requirements  
Unit Load Rating of System Trunks,  
Telephones, and Adjuncts (Continued)  
Optional Equipment  
EICON board (CTI link interface in NetWare server)  
0.0  
EICON DIVA 2.1or later board  
(CTI link interface in Windows NT platform)  
0.0  
0.9  
2
DSS console  
3
MFM  
1.3  
1.0  
General Purpose Adapter  
Hands-Free Unit  
1.0  
1.0  
Headset adapter  
1
2
Unit loads are computed per trunk.  
Up to 2 DSS consoles (one DSS per MLX-28D or MLX-20L) can be powered  
from each control unit carrier. For example, a 3-carrier system can have 6  
system operator positions, each with one DSS powered from the control  
unit.  
3
The MFM is powered by an individual wall power unit located at the station.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
94  
Power Supply Unit Load Requirements  
System Feature Availability by Operating Mode  
Mode  
Behind  
Switch  
Feature  
PBX  
Key  
Account Code Entry  
Authorization Codes  
Automatic Maintenance Busy  
Automatic Route Selection  
Callback  
Calling Restrictions  
Centralized Voice Messaging  
Centrex Transfer via Remote Call  
Forwarding  
Coverage  
Coverage VMS Off  
CTI Link  
Delayed Ring interval  
Direct Inward Dialing  
Direct-Line Console options  
Direct Voice Mail  
Directory  
Extension Status  
Forced Account Code Entry  
1
Group Calling  
Headset Status  
Hold disconnect  
Inside dial tone  
Labeling  
Language selection  
Loudspeaker Paging  
Microphone Disable  
Night Service  
Paging groups  
Park  
Pickup groups  
Pools (trunk groups)  
Queued Call Console options  
Recall interval  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
95  
Power Supply Unit Load Requirements  
System Feature Availability by Operating Mode—Continued  
Mode  
Behind  
Feature  
PBX  
Key  
Switch  
Reminder Cancel  
Remote Access  
Remote Call Forward  
Service Observing  
Station Message Detail Recording  
System Numbering  
System Restart  
System Speed Dial  
Tandem Trunking  
Toll Type  
Touch-tone or rotary signaling  
Transfer options  
Uniform Dial Plan (UDP)  
Voice Announce  
1
Non-local members may be assigned to calling groups in PBX mode only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
96  
Telephone and Operator Console Features  
K Key mode  
P Hybrid/PBX mode  
B Behind Switch mode  
Telephone and Operator Console Features  
Program  
Code  
Feature  
Code  
Feature  
Account Code Entry  
*82  
82 + code  
Alarm1  
*759  
Authorization Code  
Auto Answer All  
Auto Answer Intercom  
*80  
*754  
*753  
80 + code  
Auto Dial  
Inside (ext., group, zone)  
Outside  
*22 + ext. no.  
*21 + tel. no.  
Automatic Line Selection  
Begin Sequence  
*14  
End Sequence  
**14  
1 2  
,
*58  
Barge-ln  
Callback  
Automatic  
On  
*12  
**12  
*55  
Off  
Selective  
Cancel selective  
55  
*55 (single-line sets only)  
1
2
System operator feature only.  
Centralized telephone programming only.  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
97  
Telephone and Operator Console Features  
Analog  
Single- MLX-5,  
MLX-5D, MLX-16DP,  
1
MLX-10D MLX-28D MLX-20L Line  
MLX-10 Multiline ETR MLS  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KP  
KP  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KP  
1
Includes the MDW 9000, MDC 9000, and MLC-5 telephones.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
98  
Telephone and Operator Console Features  
\
Telephone and Operator Console Features—Continued  
Program  
Code  
Feature  
Code  
Feature  
Caller ID (name/number toggle)  
763  
*763  
Call Waiting  
On  
*11  
Off  
**11  
Call Waiting Pickup  
87  
57  
Camp-On  
*57  
Conference  
Contrast  
*772  
772  
Coverage  
Receiver buttons  
Group  
Primary  
*42 + ext. no.  
*40 + ext. no.  
*41 + ext. no.  
Secondary  
Sender buttons  
Cover inside & outside calls  
Cover outside calls only  
Coverage Off  
*48  
**48  
*49  
Coverage VMS Off  
*46  
Data Status  
*83 + ext. no.  
Direct Voice Mail  
*56  
56+ ext. no.  
Directory  
System Directory  
Extension Directory  
Personal Directory  
(systemprogramming)  
(display only)  
(display only)  
Do Not Disturb  
Drop  
*47  
*773  
773  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
99  
Telephone and Operator Console Features  
Analog  
Single- MLX-5,  
MLX-5D, MLX-16DP,  
1
MLX-10D MLX-28D MLX-20L Line  
MLX-10 Multiline ETR MLS  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
B
KPB  
B
KPB  
B
KPB  
B
KPB  
B
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KP  
KPB  
KP  
KPB  
KP  
KPB  
KP  
KPB  
KP  
KPB KPB  
KPB KPB  
KP  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
B
KPB  
B
KPB  
B
KPB  
B
KPB  
B
KPB KPB  
KPB KPB  
1
Includes the MDW 9000, MDC 9000, and MLC-5 telephones.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
100  
Telephone and Operator Console Features  
Telephone and Operator Console Features—Continued  
Program  
Code  
Feature  
Code  
Feature  
Extension Status  
1
Direct-Line Console  
Status Off  
*760  
*761  
*762  
760 + DSS button  
761 + DSS button  
762 + DSS button  
Status 1  
Status 2  
Telephones  
(rooms or agents)  
Status Off  
Status 1  
Status 2  
*44  
45  
44  
*45  
*44  
Feature button  
*20  
Forward and Follow Me  
Activate  
Forward (inside)  
Remote Call Forward  
Follow Me  
*33  
*33  
33 + ext. no.  
33 + tot. no. + #  
34 + ext. no.  
Cancel  
At originating extension  
At destination extension  
Cancel one  
33 + own ext. no.  
*34 + ext no.  
Cancel all  
*34*  
Group Calling  
In-Queue Alarm button  
*22 + calling  
group ext. no.  
Calling group supervisor  
Enter supervisor mode1  
32 + Hold  
32 + Drop  
762 + DSS button  
760 + DSS button  
44  
Exit supervisor mode1  
Available (ES Status 2)  
Unavailable (ES Status Off)  
Calling group members  
Sign in (Available)  
*762  
*760  
*44  
*44  
*45  
Sign out (Unavailable)  
After-call work state (CMS only)  
45  
1
System operator feature only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
101  
Telephone and Operator Console Features  
Analog  
Single- MLX-5,  
MLX-5D, MLX-16DP,  
MLX-10D MLX-28D MLX-20L Line  
1
MLX-10 Multiline ETR MLS  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
1
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB  
KPB  
Includes the MDW 9000, MDC 9000, and MLC-5 telephones.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
102  
Telephone and Operator Console Features  
Telephone and Operator Console Features—Continued  
Program  
Code  
Feature  
Code  
Feature  
Group Page Auto Dial button  
*22+ paging  
group ext. no.  
Headset Options  
Auto Answer  
*780  
*781  
*783  
*782  
1
Hang Up  
Mute (Headset/Handset)  
Status  
Hold  
Hold Release  
771  
**  
Intercom buttons  
1
Assign buttons  
*16  
*18  
ICOM (Default Ring)  
ICOM Originate Only  
Change button type  
Place Ring  
**19  
*19  
Place Voice  
Language  
English  
French  
790  
791  
792  
Spanish  
Last Number Dial  
*84  
*25  
84  
Messaging  
Leave Message  
After calling  
Without calling  
Cancel message left  
Message LED off (for non-display  
telephones  
Message operation mode (for  
ETR, MLS and analog multiline  
25  
53 + ext. no.  
*53 + ext. no.  
54  
*54  
*54  
54  
2
display telephones)  
Posted Message  
*751  
*38  
38 + ext. no.  
3
Send/Remove Message  
1
2
Centralized telephone programming only.  
Used to enter/exit Message operation mode. MLS and analog multiline  
telephones return to normal call handling after 15 seconds if the user has no  
messages. If an MLS or analog multiline telephone user has messages, the  
user must delete the messages or use the feature code or programmed  
button to exit Message operation. For ETR telephones, the feature code or  
programmed button must be used to exit Message operation mode  
regardless of whether the user has messages.  
3
Display telephones only. Programming and feature codes are used with  
analog multiline telephones only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
103  
Telephone and Operator Console Features  
Analog  
Single- MLX-5,  
MLX-5D, MLX-16DP,  
MLX-10D MLX-28D MLX-20L Line  
1
MLX-10 Multiline ETR MLS  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
B
B
B
B
B
B
B
B
B
B
KPB KPB  
B
B
B
K B  
K B  
K B  
K B  
K B  
K B K B  
K B  
K B  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
K P  
KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB KPB  
KPB KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
1
Includes the MDW 9000, MDC 9000, and MLC-5 telephones.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
104  
Telephone and Operator Console Features  
Telephone and Operator Console Features—Continued  
Program  
Code  
Feature  
Code  
Feature  
Messaging (continued)  
Receiving messages  
1
*26  
*28  
*27  
*29  
26  
28  
27  
29  
Delete Message  
Next Message1  
Return Call1  
Scroll1  
2
*39  
39  
Night Service  
Notify  
Send  
*757 + ext. no.  
Receive  
*758 + ext. no.  
Park  
*86  
Park Zone Auto Dial2  
*22 + Park Zone  
Personal Speed Dial  
#
+ (01-24) +  
01-24  
*21 + tel no. + ##  
Personalized Ringing  
*32 + ring (1–8)  
Pickup  
General use  
Specific extension  
Specific line  
Group  
*9  
*9 + ext. no.  
*9 + line no.  
*88  
9
9
+ ext. no.  
+ line no.  
88  
Position Busy2  
*750  
Privacy  
On  
*31  
31  
Off  
*31  
Recall  
*775  
775  
1
2
Display telephones only. Programming and feature codes are used with  
analog multiline telephones only.  
System operator feature only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
105  
Telephone and Operator Console Features  
Analog  
Single- MLX-5,  
MLX-5D, MLX-16DP,  
MLX-10D MLX-28D MLX-20L Line  
1
MLX-10 Multiline ETR MLS  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
K P  
K P  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
K P  
P
KPB  
KPB  
KPB  
KPB  
K P  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB  
1
KPB  
Includes the MDW 9000, MDC 9000, and MLC-5 telephones.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
106  
Telephone and Operator Console Features  
Telephone and Operator Console Features—Continued  
Program  
Code  
Feature  
Code  
Feature  
Reminder Service  
1
*81  
81+ time  
Set  
2
1
Operator Set  
81+ ext. no. + time  
Cancel  
Operator Cancel2  
**81  
*752  
*81  
2
*81+ ext. no.  
Missed2  
Ringing/Idle Line  
Preference  
On  
Off  
*343  
*344  
Ringing Options  
Individual lines  
Immediate ring  
Delay ring  
*37  
*36  
*35  
No ring  
All lines  
*347  
*346  
*345  
Immediate Ring  
Delay Ring  
No Ring  
Abbreviated Ring  
On  
Off  
*341  
*342  
Send Ring (Shared SA)  
On  
Off  
*15  
**15  
1
English only: time is 12-hour (0100–1259 + 2(A) or 7(P). French and  
Spanish: time is 24-hour (0000–2359).  
2
System operator feature only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
107  
Telephone and Operator Console Features  
Analog  
Single- MLX-5,  
MLX-5D, MLX-16DP,  
MLX-10D MLX-28D MLX-20L Line  
1
MLX-10 Multiline ETR MLS  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
P
1
P
P
P
P
P
P
P
Includes the MDW 9000, MDC 9000, and MLC-5 telephones.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
108  
Telephone and Operator Console Features  
Telephone and Operator Console Features—Continued  
Program  
Code  
Feature  
Code  
Feature  
Saved Number Dial  
*85  
*38  
1
38+ ext. no.  
Send/Remove Message  
,
1 2  
*59 + ext. no.  
Service Observing  
Signaling (manual)  
*23 + ext. no.  
3
System Access buttons  
Assign buttons  
SA (Default Ring)  
SA Originate Only  
Shared SA  
*16  
*18  
*17 + primary ext. no.  
Change type  
(SA or Shared SA)  
Ring  
**19  
*19  
Voice  
System Speed Dial  
*24 + code  
600-729  
774  
(
600-729  
)
Transfer  
*774  
Voice Announce  
On  
Off  
*10  
**10  
*130  
VA on Idle Only  
(MLX telephones only)  
1
2
3
System operator feature only.  
MLX telephones only. Cannot be a QCC or CTI link.  
Centralized telephone programming only.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
109  
Telephone and Operator Console Features  
Analog  
MLX-5D, MLX-16DP,  
Single- MLX-5,  
1
MLX-10D MLX-28D MLX-20L Line  
MLX-10 Multiline ETR MLS  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
KPB  
KPB  
P
KPB  
P
KPB  
P
KPB  
P
KPB  
P
KPB KPB  
P
P
P
P
P
KPB  
B
KPB  
B
KPB  
B
K P  
KPB  
B
KPB  
B
KPB KPB  
KPB KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB  
KPB KPB  
KPB KPB  
1
Includes the MDW 9000, MDC 9000, and MLC-5 telephones.  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
110  
Reference Documents  
Reference Documents  
Document Number  
System Documents  
Title  
1
555-670-100  
555-670-110  
555-670-111  
555-670-112  
555-670-113  
555-670-116  
555-670-119  
555-661-150  
Customer Documentation Package  
Feature Reference  
System Programming  
System Planning  
System Planning Forms  
Pocket Reference  
System Manager’s Quick Reference  
Network Reference  
2
555-670-800  
Customer Reference CD-ROM  
Telephone User Support  
555-660-120  
555-660-122  
555-660-124  
Analog Multiline Telephones User’s Guide  
MLX Display Telephones User’s Guide  
MLX-5 and MLX-10 Nondisplay Telephones  
User’s Guide  
555-660-126  
555-660-138  
555-630-150  
Single-Line Telephones User’s Guide  
MDC and MDW Telephones User’s Guide  
MLX-5D, MLX-10D and MLX-10DP  
Display Telephone Tray Cards (5 cards)  
555-630-151  
555-630-152  
MLX-5 and MLX-10 Nondisplay Telephone  
Tray Cards (6 cards)  
MLX-28D and MLX-20L Telephone Tray Cards  
(5 cards)  
555-630-155  
555-670-122  
MLX-16DP Display Telephone Tray Cards (5 cards)  
MLS/ETR Tray Cards  
System Operator Support  
555-660-132  
555-660-134  
555-660-136  
Analog Direct-Line Consoles Operator’s Guide  
MLX Direct-Line Consoles Operator’s Guide  
MLX Queued Call Console Operator’s Guide  
Miscellaneous User Support  
555-661-130  
Calling Group Supervisor and Service Observer  
User Guide  
555-650-105  
Data and Video Reference  
Documentation for Qualified Technicians  
555-670-140ADD  
Installation, SPM, Maintenance and Troubleshooting  
Supplement  
Toll Fraud Security  
555-025-600  
BCS Products Security Handbook  
Within the continental United States, these documents can be ordered from the  
Lucent Technologies Customer Information Center by calling 1-800-457-1235  
from within the continental United States, or 317-322-6791 from outside the  
United States.  
1
The MERLIN LEGEND Customer Documentation Package consists of the  
paper versions of the System Manager’s Quick Reference, the Feature  
Reference, and System Programming.  
2
The Customer Reference CD-ROM contains the System Manager’s Quick  
Reference, the Feature Reference, System Programming, and the Network  
Reference.  
 
 
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Reference Documents  
Technical Addendum  
Maintenance Error Codes  
Error  
Code  
Description  
Action  
No action required; however, if  
problem persists, troubleshoot  
the processor.  
0001  
TIMEOUT COLD START:  
System programming OK.  
No action required; however, if  
problem persists, troubleshoot  
the processor.  
0002  
POWER UP WARM START:  
System programming OK.  
If problem persists, troubleshoot  
the processor.  
0003  
0004  
0005  
SOFTWARE COLD START:  
System programming OK.  
If problem persists, troubleshoot  
the processor.  
SOFTWARE WARM START:  
System programming OK.  
Reset - DIAGNOSTIC  
SWITCH:  
If problempersists, troubleshoot  
the processor.  
0006  
0007  
0008  
INCOMPLETE COLD START:  
System cold-started while  
restart in progress.  
Check module and/or  
processor.  
SANITY TIMEOUT RESET:  
Faulty software, module, carrier,  
or processor sanity timer.  
If problem persists, troubleshoot  
the processor.  
MAX RESET COUNT  
EXCEEDED:  
System cold-started because of  
too many warm starts.  
If processor was removed while  
in use, system may perform  
frigid start because of loss of  
system programming. Restore  
system as described in System  
Programming and Maintenance  
(SPM).  
0009  
FRIGID START:  
System restarted and initialized to  
defaults; also logged after System  
Erase.  
If problem persists, check  
processor.  
000A  
POWER UP COLD START:  
RAM failure in processor; system  
programming OK.  
None.  
000B  
000C  
CARD  
INSERTED/REMOVED:  
If problem persists, check  
module.  
SLOT STREAM CNT  
EXCEEDED:  
Slot generated excessive  
interrupts.  
If problem persists, check  
module.  
000D  
FMWR NOT IN STANDBY  
MODE:  
Module firmware not in standby  
mode.  
If problem persists, check  
processor and module.  
000E  
000F  
COMMAND BUFFER FULL:  
None; if problem persists, check  
processor.  
TASK RUNNING TOO LONG  
 
 
MERLIN LEGEND Communications System Release 7.0  
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Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Check modules and replace if  
necessary; if problem persists,  
check processor.  
0010  
INVALID SLOT  
INTERRUPT:  
Cannot determine module  
responsible for interrupt.  
Check processor.  
Check processor.  
Check processor.  
Check processor.  
0011  
0012  
0013  
0014  
STACK OVERFLOW:  
Processor problem.  
INVALID RESET FLAG:  
Processor problem.  
DUART STREAMING INT:  
Processor problem.  
PROCESSOR ERR  
INTERRUPT:  
Processor problem.  
Change system  
programming for proper module  
or install proper module.  
0015  
0016  
MODULE MISMATCH:  
Module inserted into wrong slot.  
If problem persists, check  
module for slot indicated.  
POWER UP COLD START:  
Module dual port ram failure;  
system programming OK.  
If problem persists, replace  
processor module.  
0017  
REAL TIME CLOCK FAULT:  
Date and/or time incorrect or  
unreadable.  
0018  
0019  
RTC COLD START:  
This error is not displayed.  
If problem persists, replace  
processor module.  
RESET TIME & DATE:  
System cold-starts because real-  
time clock chip is not working  
correctly.  
Insert a translation card or an  
unformatted card.  
0401  
0402  
ABK CARD NOT INSERTED:  
PCMCIA memory card for  
translation is not inserted.  
Remove current card and insert  
a translation card or an  
unformatted card.  
ABK INCORRECT CARD  
TYPE:  
PCMCIA memory card for non-  
translation is inserted.  
Turn write-protection switch to  
off. If problem persists, try  
another card. If still not working,  
replace processor module.  
0403  
0404  
ABK CARD WRITE-  
PROTECTED:  
Translation card has write-  
protected switch on.  
Wait until station changes  
mode.  
ABK EXTENSION BUSY:  
A station is in program,  
administration, or maintenance  
mode.  
 
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Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Reset card and retry. If problem  
persists, try another card. If still  
not working, replace processor  
module.  
0405  
ABK FAULTY CARD:  
Unknown cause of a bad card.  
Check that the following are  
true:  
The system is in Hybrid/  
PBX mode.  
The link is on an 008 MLX  
0801  
and  
CTI LINK DELETED:  
A board renumber or slot restore  
moved the CTI link to an  
unacceptable port and the system  
has removed the link.  
1C07  
and  
5801  
or 408 MLX board.  
The MLX board firmware  
vintage is not 29.  
The extension is not an  
operator position.  
An MLX telephone is not  
connected to that port.  
Board renumber has not  
moved the MLX extension  
to the system programming  
port.  
None  
0C01  
0C02  
NO I-VMS PORT IN SERV:  
vms machine may be down.  
None; if problem persists, check  
DID line and inform Central  
Office, if necessary.  
DID INTERDIGIT  
TIMEOUT:  
Noisy line or central office  
problem.  
Check count and first and last  
occurrences to determine if  
error occurs too frequently. If so,  
check to see if you can add  
TTRs to the system.  
0C03  
ALL TTRs UNAVAILABLE:  
System needed to use a TTR, but  
one was not available for any and  
all reasons including: in use, not  
physically present, out of service.  
If prompt out of queue is active,  
shorten the delay  
announcement message length.  
If prompt out of queue feature  
and secondary  
announcement(s) are active,  
increase the interval between  
the announcements.  
If you reprogram the delay  
announcement device, recheck  
it to verify that the problem no  
longer exists.  
 
 
MERLIN LEGEND Communications System Release 7.0  
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April 1999  
114  
Reference Documents  
Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code Description  
Action  
Check the error log for additional  
error codes. If the error log also  
contains errors indicating problems  
with the 100D and/or 400EM  
module, troubleshoot the 100D and/  
or the 400EM module (see Chapter  
4 of Maintenance and  
0C04 MWL Fac Timeout:  
Two consecutive messages to  
update Message Waiting lights  
have been sent across the private  
network for the same tandem trunk  
and have not been acknowledged.  
When this happens three times,  
the error becomes permanent. The  
alarm remains in the log until a  
message is acknowledged or five  
days pass.  
Troubleshooting).  
If the 100D and/or the 400EM  
module are functioning properly,  
troubleshoot the trunks using  
instructions in Chapter 5 of  
Maintenance and Troubleshooting.  
Check the error log for additional  
error codes. If the error log also  
contains errors indicating problems  
with the 100D and/or 400EM  
module, troubleshoot the 100D and/  
or the 400EM module using  
0C05 MWL Delivery Delay:  
A message to update the Message  
Waiting lights has exceeded the  
time period for delivery. A transient  
alarm occurs after one minute, and  
a permanent alarm occurs after 15  
minutes. The alarm remains in the  
error log until a message is  
instructions in Chapter 4 of  
Maintenance and Troubleshooting.  
If the 100D and/or the 400EM  
module are functioning properly,  
troubleshoot the trunks using  
instructions in Chapter 5 of  
delivered or five days pass.  
Maintenance and Troubleshooting.  
Check that the system receiving the  
message had enough TTRs to  
handle the volume of calls. Check  
the error log on the sending system  
and then on the receiving system.  
More facilities or TTRs may be  
needed.  
Check trunk.  
1C01 POOL M-BUSY EXCEEDS  
50%:  
more than half the trunks in pool  
are busy.  
Slot did not complete initializing.  
No action required.  
1C02 DPR TEST NOT COMPLETED:  
1C03 FW UPGRADE ATTEMPT:  
1C04 FW UPGRADE COMPLETE  
No action required.  
 
MERLIN LEGEND Communications System Release 7.0  
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Reference Documents  
Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code Description  
Action  
Replace 008 or 408 MLX module  
with one of another firmware  
vintage. Retire permanent alarm  
manually.  
1C05 INVALID FMW 29  
DETECTED:  
Incompatibilityproblem;specified  
video endpoint or UDM is  
connected to an 008 or 408 MLX  
module with firmware of vintage  
0x29.  
Replace 008 or 408 MLX module  
with one of another firmware  
vintage. Retire permanent alarm  
manually.  
1C06 BAD BOARDS IN SYSTEM:  
At least one incompatibility  
problem of type HER 0x1C05  
detected. Turns on red LED on  
processor.  
See error code 0801  
1C07  
Check facility provisioning and re-  
administer channels for voice or  
data. Ensure that T1 data facilities  
are accessed from data terminals  
only (such as UDMs or desktop  
video systems) and that T1 voice  
facilities are accessed from  
telephones only (such as MLX  
telephones).  
2C01 T1 ACCESS VIOLATION:  
T1 services (channels-voice/  
data) programmed incorrectly.  
Verify that the ARS or UDP routing  
tables route a data call to a DS1  
facility. Check the DS1 Type  
2C02 Bearer Capability  
Incompatibility:  
A 64 kbps clear-channel data call  
was routed to a facility that does  
not have sufficient bandwidth to  
handle the call.  
administration item for the specified  
facility. If the programmed value is  
T1, the caller must initiate a 56 kbps  
call. Check the DS1 Suppression  
administration item for the specified  
facility. If the programmed value is  
AMI-ZCS, the caller must initiate a  
56 kbps call.  
Correct indicated errors, and then  
remove entries from the transient  
system error log. If problem  
3001 ALARM TABLE FULL:  
error logs are full; turns on  
processor led.  
persists, cold-start the system.  
SysProgram  
Restart  
System→  
If error remains in transient log,  
repeat System Erase. If problem  
persists, check processor.  
4401 USER REQUESTED SYS  
ERASE:  
Logged after System Erase. If  
System Erase is successful, this  
error is removed immediately.  
None.  
4402 USER REQST  
UPGRD/INSTALL:  
 
MERLIN LEGEND Communications System Release 7.0  
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Reference Documents  
Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code Description  
Action  
Replace boards.  
4C01 POOL EMPTY:  
System needed to use a trunk in  
a pool but no trunks were  
physically present in the pool—  
i.e., all of the boards were  
removed from the system.  
4C02 POOL BUSY:  
System needed to use a trunk in  
a pool. Trunks are physically  
present; however, none are idle  
and available for use—i.e., they  
may be in use or out of service.  
Restore if out of service.  
4C03 POOL BUSY &/OR OOS:  
System needed to use a trunk in  
a pool. Trunks are physically  
present; some may be busy but  
some are idle. However, the idle  
trunks are not in service.  
See error code 0801  
5801  
If the system is functioning  
5802 Board Renumber  
properly, simply remove the error  
from the Transient Error Log. If the  
system is not functioning properly,  
check the Transient Error Log to  
verify that a board renumber took  
place. Then compare the system’s  
previous configuration to the one  
after board renumbering to  
Board renumber took place.  
determine if the board renumber  
caused logical IDs to shift.  
Usually no action. Check T1  
facility. If problem persists, contact  
NSAC Tier III.  
6C01 DS1 LOSS OF SIGNAL  
ALARM:  
Service on link has been lost.  
Usually no action. Check T1  
facility. If problem persists, contact  
NSAC Tier III.  
6C02 DS1 BLUE ALARM:  
All 1s being received; service on  
link has been lost.  
Usually no action. Check T1  
facility. If problem persists, contact  
NSAC Tier III.  
6C03 DS1 RED ALARM:  
Invalid framing information on  
incoming signal; service on link  
has been lost.  
Usually no action. Check T1  
facility. If problem persists, contact  
NSAC Tier III.  
6C04 DS1 YELLOW ALARM:  
Far end of network interface has  
lost frame synchronization;  
service on link has been lost.  
Usually no action. Check T1  
facility. If problem persists, contact  
NSAC Tier III.  
6C05 DS1 LOSS OF  
MULTIFRAME:  
Service on link has been lost.  
 
MERLIN LEGEND Communications System Release 7.0  
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Reference Documents  
Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Usually no action. Check T1  
facility. If problem persists,  
contact NSAC Tier III.  
6C06  
DS1 REMOTE MULTIFRAME:  
Far end of network interface is  
experiencing loss of multiframe;  
service on link has been lost.  
Usually no action. Check T1  
facility. If problem persists,  
contact NSAC Tier III.  
6C07  
6C08  
6C09  
6C0A  
6C0B  
DS1 MAJOR ALARM:  
Average bit error rate exceeds  
10E-3; service on link has been  
lost.  
Maintenance  
Error Events  
Current hr  
Slot→  
Usually no action. Check T1  
facility. If problem persists,  
contact NSAC Tier III.  
DS1 MINOR ALARM:  
Average bit error rate exceeds  
10E-6.  
Maintenance  
Error Events  
Current hr  
Slot→  
Usually no action. Check T1  
facility. If problem persists,  
contact NSAC Tier III.  
DS1 MISFRAME ALARM:  
Misframe count reached 18.  
Maintenance  
Error Events  
Current hr  
Slot→  
Usually no action. Check T1  
facility. If problem persists,  
contact NSAC Tier III.  
DS1 SLIP ALARM:  
Slip count reached 88.  
Maintenance  
Error Events  
Current hr  
Slot→  
A Busy-Out/Restore or Reset/  
Restore may clear problem. If  
problem persists, contact NSAC  
Tier III.  
HARDWARE INOPERATIVE:  
Hardware not operating properly.  
If this is the only 100D module or  
800 NI-BRI module, or if this is the  
designated clock module, its tdm  
bus clock generator was not  
activated.  
Usually none; check BRI facility.  
If problem persists, contact  
NSAC Tier III.  
6C0C  
6C0D  
BRI LOSS OF SYNC:  
Service on link has been lost.  
Usually none; check BRI facility.  
If problem persists, contact  
NSAC Tier III.  
BRI SLIPS > 88:  
Slip count > 88. Service on link is  
still operative.  
Usually none; link should return  
to normal once test is  
completed. If problem persists,  
contact NSAC Tier III.  
6C0E  
BRI NET REQUESTED  
CCRCs:  
Outgoing signal to the network  
does not have valid framing  
information. Service on link is still  
operative.  
Usually none; link should return  
to normal once test is  
completed. If problem persists,  
contact NSAC Tier III.  
6C0F  
BRI NET DEACTIVATE:  
Layer 1 of the link is down. Service  
on link has been lost.  
 
MERLIN LEGEND Communications System Release 7.0  
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Reference Documents  
Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Usually none; link should return  
to normal once test is  
completed. If problem persists,  
contact NSAC Tier III.  
6C10 BRI NET INV 2B+D LB ACT:  
Service on link has been lost.  
Usually none; link should return  
to normal once test is  
completed. If problem persists,  
contact NSAC Tier III.  
6C11 BRI NET INV B1 LB ACT:  
Service on link has been lost.  
Usually none; link should return  
to normal once test is  
completed. If problem persists,  
contact NSAC Tier III.  
6C12 BRI NET INV B2 LB ACT:  
Service on link has been lost.  
Usually none; link should return  
to normal once test is  
completed. If problem persists,  
contact NSAC Tier III.  
6C13 BRI NET INV IL LB ACT:  
Service on link has been lost.  
Usually none; link should return  
to normal once test is  
completed. If problem persists,  
contact NSAC Tier III.  
6C14 BRI NET INV QM LB ACT:  
Service on link has been lost.  
Check PRI facility and report to  
service provider; otherwise, no  
action is needed. If problem  
persists, contact NSAC Tier III.  
7001 PRI SVC AUDIT TIMEOUT:  
Check PRI facility and report to  
service provider; otherwise, no  
action is needed. If problem  
persists, contact NSAC Tier III.  
7002 PRI SVC STATE  
INCONSIST:  
Check PRI facility and report to  
service provider; otherwise, no  
action is needed. If problem  
persists, contact NSAC Tier III.  
7003 PRI D-CHNL INOPERATIVE:  
Check PRI facility and report to  
service provider; otherwise, no  
action is needed. If problem  
persists, contact NSAC Tier III.  
7004 PRI B-CHNL NOT  
RELEASED:  
Check PRI facility and report to  
service provider; otherwise, no  
action is needed. If problem  
persists, contact NSAC Tier III.  
7005 PRI B-CH GROUP  
INCONSIST:  
Inform the service provider to  
change the administration for  
this circuit. After the service  
provider restarts the circuit,  
verify that all alarms for this slot  
are cleared.  
7006 PRI PROTOCOL MISMATCH:  
A mismatch in the protocol being  
supplied versus the protocol  
expected by MERLIN LEGEND.  
 
MERLIN LEGEND Communications System Release 7.0  
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Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Test trunk with single-line  
telephone. If problem is not in  
trunk, replace module with one  
known to work. If problem is not  
seen with known working  
module, replace module and  
restart.  
7401  
TRK UPLINK MESSAGE  
ERROR:  
Communication problems  
between processor and modules;  
unrecognized message from  
module to processor.  
Test trunk with single-line  
telephone. If problem is not in  
trunk, replace module with one  
known to work. If problem is not  
seen with known working  
module, replace module and  
restart.  
7402  
LOOP CONTROL BIT NOT  
SET:  
No loop current on outgoing call. If  
error occurs four times  
consecutively, and if automatic  
maintenance-busy is enabled with  
less than 50% maintenance busy,  
trunk is busied-out automatically.  
Test trunk with single-line  
telephone. If problem is not in  
trunk, replace module with one  
known to work. If problem is not  
seen with known working  
module, replace module and  
restart.  
7403  
7404  
NO LOOP CURRENT:  
Communication problems  
between module and CO. No loop  
current. If error occurs four times  
consecutively, and if automatic  
maintenance-busy is enabled with  
less than 50% maintenance busy,  
trunk is busied-out automatically.  
Test trunk with single-line  
telephone. If problem is not in  
trunk, replace module with one  
known to work. If problem is not  
seen with known working  
module, replace module and  
restart.  
STUCK RINGING:  
Communication problems  
between module and CO. If error  
occurs two times consecutively,  
trunk is busied-out automatically  
whether or not automatic  
maintenance-busy is enabled.  
Reset board. If problem  
persists, check module.  
7801  
7802  
NOT IN NORMAL OP MODE:  
Module not in normal operation  
mode; reported in background  
module check.  
Maintenance  
Slot  
Reset  
Slot Number  
Reset board. If problem  
persists, check module.  
SANITY INT NOT  
GENERATED:  
Applies only to modules with  
extension jacks.  
None; delete entry from  
transient log.  
7803  
7804  
NO PORT BOARDS  
AVAILABLE:  
Modules not present.  
Reset board. If problem  
persists, check module.  
INVALID SANITY  
RESPONSE:  
Sanity test received invalid  
responses; applies only to  
modules with extension jacks.  
 
MERLIN LEGEND Communications System Release 7.0  
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Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
None; if problem persists,  
restart system.  
7805  
INVALID SLOT NUMBER:  
Rare; software could not process  
an event detection because slot  
number was invalid.  
Reset board. If problem  
persists, check module.  
7806  
7807  
NOT IN STANDBY MODE:  
Reported during cold start or  
background check.  
Reset board. If problem  
persists, check module.  
SELF TEST NOT  
COMPLETED:  
Reported during cold start.  
Reset board. If problem  
persists, check module.  
7808  
7809  
780A  
TEST RESULT REGISTER  
BAD:  
A module or processor error  
during test run.  
Reset board. If problem  
persists, check module.  
TEST STATUS REGISTER  
BAD:  
A module or processor error  
during test run.  
If problem persists, check  
module.  
DPR TEST NOT  
COMPLETED:  
Reported during cold start.  
If problem persists, replace  
processor.  
780C  
780D  
780E  
8001  
RAM TEST FAILURE:  
Memory failed ram test; turns on  
processor led.  
If problem persists, replace  
processor.  
UPPER ROM FAILURE:  
Memory failed rom test; turns on  
processor led.  
If problem persists, replace  
processor.  
LOWER ROM FAILURE:  
Memory failed rom test; turns on  
processor LED.  
If a single user is complaining  
about an ETR/MLS telephone  
not working properly, check to  
be sure the telephone is a  
supported model. If the ETR/  
MLS telephone is supported,  
replace the faulty telephone.  
If multiple ETR/MLS telephone  
users connected to the same  
ETR module are complaining  
that the telephones are not  
working properly, troubleshoot  
the module and replace it if  
necessary. If no users are  
complaining, simply clear the  
error.  
UNEXPECTED ETR MESSAGE  
Indicates one of the following:  
An unsupported ETR  
telephone was connected.  
An ETR/MLS telephone is  
faulty.  
An ETR board is faulty.  
The software is showing the  
message in error.  
None.  
8401  
MISCELLANEOUS ERROR:  
Not reported.  
 
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Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Check far end of network.  
Check for faulty cable. Replace  
module.  
8402  
WINK TOO SHORT:  
Outbound dialing problems on tie  
trunks. Wink from the far end of  
network interface is less than 100  
ms, the minimum for delay-dial or  
wink-start tie trunks. Tie trunk  
waits for valid signal.  
Check far end of network  
interface. Check for faulty cable.  
8403  
NO EXTERNAL RELEASE:  
Communication problems  
between module and CO. Far end  
has not disconnected within 4  
minutes. If error occurs twice  
consecutively, trunk is busied-out  
automatically whether or not  
automatic maintenance-busy is  
enabled.  
If problem persists, check tie  
trunk configuration. Check far  
end. Check for faulty cable.  
Replace module.  
8404  
8405  
ON HOOK BEFORE WINK:  
Outbound dialing problems on tie  
trunks. Far end of network  
interface went on-hook before  
handshake was completed (for  
delay-dial or wink-start tie trunk).  
Check far end of network  
ON HOOK BEFORE READY:  
Outbound dialing problems on tie  
trunks. Far end of network  
interface went on-hook before  
guard time elapsed (for delay-dial  
or wink-start tie trunk).  
interface. Check wink start and  
for faulty cable. Check far end of  
network. Replace module.  
Check far end of network  
interface. Check for faulty cable.  
Replace module.  
8406  
8407  
INTERDIGIT TOO SHORT:  
Inbound dialing problems on tie  
and DID trunks.  
Turn processor off and then on.  
Repeat system programming  
procedure. If problem persists,  
contact NSAC Tier III.  
BAD UPDATE:  
Communication problems  
between processor and modules;  
module may need to be replaced.  
Check far end of network  
interface. Check for faulty cable.  
Replace module.  
8408  
8409  
840A  
ROTARY RATE > 12PPS:  
Inbound dialing problems on tie  
and did trunks.  
Check far end of network  
interface. Check for faulty cable.  
Replace module.  
ROTARY RATE < 8PPS:  
Inbound dialing problems on tie  
and did trunks.  
Turn processor off and then on.  
Repeat system programming  
procedure. If problem persists,  
replace module.  
BAD DOWNLINK MESSAGE:  
Communication problems  
between processor and modules;  
module received an unrecognized  
message from processor.  
 
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Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Replace module with similar  
module and test. If problem is  
resolved, replace bad module. If  
problem persists, reinstall old  
module and test trunk.  
840B  
NO LOOP CURRENT:  
Communication problems  
between module and CO; no loop  
current. If error occurs four times  
consecutively and if automatic  
maintenance-busy is enabled and  
maintenance-busy limit is less  
than 50%, trunk is busied-out  
automatically.  
Replace module with similar  
module and test. If problem is  
resolved, replace bad module. If  
problem persists, reinstall old  
module and test trunk.  
840C  
STUCK RINGING:  
Communication problems  
between module and CO; no loop  
current. If error occurs four times  
consecutively and if automatic  
maintenance-busy is enabled and  
maintenance-busy limit is less  
than 50%, trunk is busied-out  
automatically.  
Turn power off for at least one  
second, and then turn it on.  
Repeat system programming  
procedure. If problem persists,  
replace module.  
840D  
840E  
INCORRECT FIRMWARE  
STATE:  
If error occurs four times  
consecutively and if automatic  
maintenance-busy is enabled and  
maintenance-busy limit is less  
than 50%, trunk is busied-out  
automatically.  
Turn processor off and then on.  
Repeat system programming  
procedure. If problem persists,  
replace module.  
UPLINK MESSAGE ERROR:  
Communication problems  
between processor and modules.  
Module received unrecognized  
message from processor.  
System has taken corrective  
action. If problem persists,  
contact NSAC Tier III.  
840F  
8C01  
LOST IDLE MESSAGE  
ERROR:  
Loop start trunk lost an idle  
message during glare timing.  
Check slot descriptions in  
backup file against actual  
system modules that occupy  
slots. After mismatch is  
corrected, restore.  
SLOTS NOT EQUAL:  
Module that occupies indicated  
slot does not match slot  
information contained in PC or  
PCMCIA card backup file.  
Reset card and try again. If  
problem persists, replace card  
and try again. If problem  
continues, replace processor  
module.  
9801  
9802  
MCARD WRITE ERROR:  
Write to memory card is  
unsuccessful or too slow.  
Reset card and try again. If  
problem persists, replace card  
and try again. If problem  
continues, replace processor  
module.  
MCARD ERASE ERROR:  
Erasure of memory card is  
unsuccessful or too slow.  
 
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Reference Documents  
Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
Reset card and try again. If  
problem persists, replace card  
and try again. If problem  
continues, replace processor  
module.  
9803  
MCARD 12-VOLT ERROR:  
Memory card voltage is incorrect.  
Check programmed line. Modify  
if required, or call Cental Office  
to correct.  
9C01  
9C03  
NW REJECTS SPID:  
Service on link has been lost.  
Check that line is securely  
connected to port and that LEDs  
on module show proper  
operation. If card appears to  
work properly, line may not have  
been activated by Central  
Office.  
LINK ESTABLISHMENT  
FAIL:  
Service on link has been lost.  
Network not responding to  
LEGEND messages. Contact  
Central Office.  
9C04  
9C05  
9C07  
NW NOT RESPOND TO  
SETUP:  
Service on link has been lost.  
Network not responding to  
LEGEND messages. Contact  
Central Office.  
NW NOT RESPOND TO  
RELEASE:  
Service on link has been lost.  
If this lasts more than three  
minutes, replug the DSL. If the  
error remains, contact Central  
Office.  
ENDPOINT UNINIT  
(L2/L3):  
Service on link is uninitialized.  
Verify line provisioning. If  
correct, contact NSAC Tier III.  
9C08  
A401  
PROTOCOL ERROR:  
Service on link may be affected.  
If several of these occur:  
Check that the system is in  
Hybrid/PBX mode.  
Validate the wiring and the  
CTI LINK BROADCAST  
RESET:  
Occurs during a broadcast reset.  
connections.  
Press the Restart Button  
(see the procedure  
“Restart” in Chapter 4 of  
Maintenance and  
Troubleshooting).  
Call the TSO’s Telephony  
Services Maintenance  
Group (800 242-2121) for  
procedures to unload and  
reload the PBX driver.  
 
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Reference Documents  
Technical Addendum  
Maintenance Error Codes—Continued  
Error  
Code  
Description  
Action  
If several of these occur, and the  
client application has “slow”  
response time:  
A801  
CTI LINK HIDDEN RESET:  
Occurs during a hidden reset.  
Validate the wiring and the  
connections.  
Press the Restart Button  
(see the procedure  
“Restart” in Chapter 4 of  
Maintenance and  
Troubleshooting).  
Call the TSO’s Telephony  
Services Maintenance  
Group (800 242-2121) for  
procedures to unload and  
reload the PBX driver.  
 
MERLIN LEGEND Communications System Release 7.0  
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Reference Documents  
NOTES  
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
Issue 1  
April 1999  
126  
Reference Documents  
Technical Addendum  
Module/Component History  
Module/  
Component  
PEC  
Comcode  
Apparatus Code  
Backplane  
Basic  
106388614  
107007114  
403E  
403G  
Expansion  
61490  
61450  
106388630  
107007122  
403F  
403H  
Power Supply  
120 V  
105743801  
106257199  
107184848  
107793275  
391A1  
391A2  
391A3  
391C1  
100 – 240 V  
220 V  
106678931  
107184855  
391B1  
391B2  
Auxiliary  
61416  
406467142  
106215155  
90240-3  
517A27  
Processor  
R1.0/2.0  
Secure  
107096869  
517A27-F  
Hong Kong  
Czech  
107221434  
107628133  
517A27(16)  
517A27(34)  
 
 
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Release  
Used In  
HW Vint FW Vint  
Notes  
All  
Used in control units  
6140-CU1, 6140-CU2, 6140-CU3,  
6140-INT, 6140-220, 6140-CUL,  
6140-P3C, 6140-P3D, 6140-P3E,  
6140-P4D, 6140-P4F and 6140-  
SEC  
All  
Used in control units  
6140-C61, 6140-U61A, 6140-61C,  
6140-61D, 6140-61F, 6140-61G,  
6140-61I, 6140-61J,  
6140-P3E, and 6140-CU3  
All non-US  
All US  
Used in control unit  
6140-220 and in expansion units  
61450 and 61497  
No longer available  
1.0, 2.0, 1.1, 2.1,  
1.2i, 1.3i, 1.4i  
00  
05  
01  
Used in control units  
6140-CU2, 6140-INT, 6140-INT,  
and 6140-220  
2.0, 2.1  
For Federal Systems; used in  
control unit  
6140-SEC  
1.2i, 1.3i, 1.4i  
1.2i, 1.3i, 1.4i  
For Hong Kong  
For Czech Republic  
 
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Reference Documents  
Technical Addendum  
Module/Component History—Continued  
Module/  
Component  
PEC  
Comcode  
Apparatus Code  
Processor (cont’d)  
R3.0  
107040438  
517A33  
107438921  
517B33  
R3.1  
R4.0  
R6.0  
107752693  
107743403  
108282765  
517D33  
517C33  
517M33A  
R6.1  
R7.0  
108282765  
108330531  
517M33A  
517N33A  
Feature Module  
R1.0  
106064660  
106656739  
517A25  
517B25  
106729031  
106767767  
517C25  
517C25B  
106743008  
106743016  
517D25  
517E25  
 
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Technical Addendum  
Release  
Used In  
HW Vint FW Vint  
Notes  
3.0  
01  
ML R3.0 or later; no FM used; used in control  
units 6140-CU3, 6140-P3C, 6140-P3D,  
6140-P3E, 6141-U3LA, 6141-103A  
02  
ML R3.0 or later; no FM used; higher  
temperature reliability; no watch point  
registers; used in control units 6140-CU3,  
6140-P3C, 6140-P3D, 6140-P3E, 6141-  
U3LA, 6141-103A  
3.1  
4.0  
6.0  
02  
02  
Used in control units 6140-C31, 6140-P31C,  
6140-P31D, 6140-P31E, 6141-U3LA, 6141-  
103A  
Used in control units 6140-CU3, 6140-P3C,  
6140-P3D, 6140-P3E, 6141-U3LA, 6141-  
103A  
Used in control units 6140-CU6, 6140-P6C,  
6140-P6D,6140-P6F, 6140-P6G, 6140-P6I,  
6140-P6J, 6141-115A, 6141-116A  
6.1  
7
Used in control units 6140-C61, 6140-61C,  
6140-61D, 6140-61F, 6140-61G, 6140-61I,  
6140-61J, 6141-U61A, 6141-UGLA  
Used in control unit 6140-CU7  
1.0  
1.0  
GA version  
1
See QPPCN 244 MT.  
SW = 1.0  
V14.7  
1.0  
1.0  
SW = 1.0  
V14.9  
See QPPCNs 244MTS1 and 251MT.  
See QPPCN 254MT.  
SW = 1.0  
VEAL  
(14.10)  
1.1  
1.1  
GA version  
SW = 1.1  
V5.2  
See QPPCN 260MT.  
1
SW = software.  
 
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Reference Documents  
Technical Addendum  
Module/Component History—Continued  
Module/  
Apparatus  
Component  
PEC  
Comcode  
Code  
Feature Module (cont’d)  
R1.1  
106825888  
106999873  
106999899  
106874738  
106874746  
517F25  
517F25B  
517F25C  
517G25  
517H25  
R2.0  
R2.1  
106874753  
107526352  
106999824  
107499170  
106796949  
106875750  
106875768  
107252728  
517J25  
517J25B  
517K25  
NI-BRI (R2.B)  
517K25B  
517A30  
R1.2i  
R1.3i  
517B30(28)  
517C30  
517D30  
R1.4i  
PCMCIA Card  
Backup/Restore  
61501  
107245243  
107245250  
10A1  
10B1  
R3.0 SW Upgrade  
R3.0 Forced Install  
107245268  
107655201  
10C1  
10C2  
R3.1 SW Upgrade  
R3.1 Forced Install  
R4.0 SW Upgrade  
R4.0 Forced Install  
R6.0V11 Forced Install  
R6.1 Forced Install  
R7 Forced Install  
107752743  
107752677  
107741274  
107741241  
108261652  
108282484  
108387929  
10B2  
10C3  
10D1  
10E1  
10G2  
10H1  
10J1  
61506  
 
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Release  
Used In  
HW Vint FW Vint  
Notes  
1.1  
1.1  
1.1  
2.0  
2.0  
SW = 1.1  
V5.3  
See QPPCN 266MT.  
See QPPCN 292MT.  
See QPPCN 308MT.  
See QPPCN 279MT.  
See QPPCN 290MT.  
SW = 1.1  
V7.3  
SW = 1.1  
V7.7  
SW = 2.0  
V8.2  
SW = 2.0  
V8.3  
2.1  
SW = 4.0  
SW = 4.9  
SW = 9.2  
SW = 9.6  
See QPPCN 307MT.  
See QPPCN 406MT  
Pre-GA  
2.1  
NI-BRI (2.B)  
NI-BRI (2.B)  
1.2i  
GA version  
1.3i  
1.3i  
SW = 8.0  
GA version  
1.4i  
Included in 6141-INT and 6141-  
220  
3.0 and later  
Translation card for R3; also  
included as part of processor  
PEC  
3.0  
3.0  
Contains R3V10.3  
R3V10.0  
R3V10.3  
3.1  
3.1  
4.0  
4.0  
6.0  
6.1  
7.0  
Contains R3.1V2.0  
Contains R3.1V2.0  
Contains R4.0V9.0  
Contains R4.0V9.0  
Contains R6.0V11  
Contains R6.1  
 
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Reference Documents  
Technical Addendum  
Module/Component History—Continued  
Module/  
Apparatus  
Component  
PEC  
Comcode  
103983508  
105351092  
Code  
008 ATL  
61385  
61485  
517A3  
517B3  
008 MLX  
61486  
105628010  
107798183  
108333717  
517A21  
517B21  
517C21  
008 OPT  
Without Ring Generator  
106387525  
106933187  
517A28  
517B28  
61489  
61479  
106980162  
107009821  
106995269  
517C28  
517C28B  
517D28  
With Ring Generator  
107321192  
107731994  
517D28A  
517E28  
012 T/R  
Without Ring Generator  
105249023  
105461545  
517A13  
517B13  
61387 or  
61487  
105512412  
106397631  
106553779  
517C13  
517D13  
517E13  
106767379  
106933773  
107108698  
517F13  
With Ring Generator  
517G13  
61494 or  
61459  
517G13(28)  
107438939  
105213201  
106741788  
517H13  
129B  
Ring Generator  
61388  
61498  
129C  
 
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Release  
Used In  
HW  
Vint  
FW Vint  
0.B  
Notes  
All  
0.1  
0.1  
0.B  
Reduced package; no telephone user’s  
guide  
0.4  
0.4  
05  
1.1  
1.3  
All  
All  
02  
03  
11  
12  
Fixes ring patterns and ring trip  
03  
03  
04  
05  
05  
05  
14  
15  
16  
16  
17  
18  
Eliminates flash during hang-up  
Eliminates flash during answer  
Built-in ring generator  
Enhances ringing on long loops  
All  
01  
01  
REN >5  
Enhanced battery feed protection  
01  
01  
01  
08  
08  
08  
Forward disconnect added; need for Voice  
Mail  
Improve performance of inductive ringers  
Meets EIA transmission standards for use  
with MEGACOM® services  
01  
02  
03  
70  
32  
33  
All  
All  
Built-in ring generator; REN <+1  
REN increased to 2.4  
04  
34  
REN increased to = 4.0  
Required for 517A13—517F13  
 
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Reference Documents  
Technical Addendum  
Module/Component History—Continued  
Module/  
Apparatus  
Component  
PEC  
Comcode  
107824948  
108333691  
108359571  
108333659  
107538887  
105461560  
Code  
016 T/R  
61507  
517B34  
517D34  
517A56  
517A54  
517A15  
517B15  
016 ETR  
61512A  
61511A  
61491  
016 MLX  
100D (DS1)/T-1  
105512438  
517C15  
517E15  
517M15  
517A14  
108044769  
105311401  
400 EM TIE  
61492 8303-  
200  
108314261  
105408892  
517D14  
517B12  
400 (w/TTRs)  
61379  
61483  
400 GS/LS/TTR  
105627988  
105628044  
107044869  
103983490  
517A18  
517B18  
517C18  
517A2  
400 LS  
61384  
61452  
61481  
105351084  
517B2  
400 LS/TTR  
Int’l (DTD)  
106819238  
517B12(28)  
107732018  
106064678  
106939366  
107044877  
517C12(28)  
517A26  
408 GS/LS/ATL  
408 GS/LS MLX  
517B26  
517C26  
61493  
106698590  
107044851  
517A29  
517B29  
408 GS/LS-ID-MLX  
408 LS/ATL  
61505  
61482  
108333733  
103983482  
517E29  
517A1  
105351076  
105512495  
517B1  
517C1  
800 NI-BRI  
800 NI-BRI  
61503  
61510  
107025793  
107731127  
108318494  
517A32  
517A35  
517B35  
 
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Reference Documents  
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Release  
Used In  
HW  
Vint  
FW Vint  
Notes  
4.0, 1.4i  
App Vintage 04 R4.0 and later  
7
7
All  
Tie trunk only  
LS, GS, DID, and PRI emulation added  
Meets BC interoperability specs  
Improved EMI performance  
All  
All  
01  
0.B  
Lightning protection added; starting in  
1996, replaced by 517C12(28)  
All U.S.  
03  
03  
03  
1.1  
1.2  
1.3  
Sleeping TTR fix  
Phantom ringback fix  
No lightning protection; 146 protector  
required  
Lightning protection added  
1.2i, 1.3i, 1.4i  
All U.S.  
Includes LG80 crosstalk fix  
04  
04  
04  
11  
12  
13  
Reduces clicking on third carrier  
Phantom ringback fix  
All US 2.0 or later  
App Vintage 24  
28  
29  
Cost-reduced version; current  
production  
Withdrawn from production  
7.0 and later  
All  
App Vintage 27, R7.0 and later  
01  
0.B  
No lightning protection; 146A protector  
required  
01  
01  
0.B  
0.B  
Protection added  
Reduced packing; no telephone user’s  
guide  
NI-BRI (2.B)  
4.0  
00  
70  
Supports 5ESS® Custom  
Supports ISDN 1 standard  
 
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Reference Documents  
Technical Addendum  
Module/Component History—Continued  
Module/  
Apparatus  
Component  
PEC  
Comcode  
105628002  
105628077  
106936644  
106995251  
108318478  
105627996  
105628069  
106975584  
108357609  
103983516  
Code  
800 DID  
61488  
517A20  
517B20  
517C20  
517D20  
517G20  
517A19  
517B19  
517A31  
517B31  
517A4  
800 GS/LS  
800 GS/LS ICLID  
800 LS  
61484A  
61502  
61384  
105351100  
517B4  
800 LS Int’l  
61451  
61458  
106819220  
107074726  
517B4(28)  
517C4(28)  
800 LS Int’l  
(DTD/PPM)  
107252736  
106825896  
517D4(28)  
E1  
75 Ohm  
61454  
61457  
61456  
517C15(28)  
517E15(28)  
517D15(28)  
517F15(28)  
517C16(28)  
120 Ohm  
107100133  
107533861  
106825904  
MFC 6-Channel  
 
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Reference Documents  
Technical Addendum  
Release  
Used In  
HW Vint FW Vint  
Notes  
All  
01  
02  
03  
04  
11  
01  
12  
17  
Fixes DID call misrouting  
Eliminates false error messages  
Cost-reduced version  
All US  
3.0 or later  
All  
03  
03  
1.1  
1.2  
App Vintage 13. R3.0 and later  
Phantom ringback fix  
0.1  
0.1  
0.B  
0.B  
No lightning protection; 146A  
protection required  
Introduces dual solid-state relays  
on lower board  
1.2i, 1.3i  
1.3i, 1.4i  
0.2  
02  
0.CD  
E4  
PFT polarity fix  
1.3i, 1.4i  
1.3i, 1.4i  
1.3i, 1.4i  
EMI improvement  
EMI improvement  
 
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Technical Addendum  
Telephone LEDs  
MLX-20L Console  
System  
LED Status  
Programming  
Menu  
Green LED  
ON  
Red LED  
ON  
Option  
Option  
OFF  
OFF  
Lines Trunks Tie Lines  
Inmode  
Incoming tie Incoming tie  
line is touch- line is rotary  
1
tone  
dial  
Outmode Outgoing tie Outgoing tie  
line is touch- line is rotary  
1
tone  
dial  
Dialtone  
Remote dial Local dial  
1
tone  
tone  
Lines Trunks TT/LS  
Disc  
Outmode Line/trunk is Line/trunk is  
1
rotary dial  
touch-tone  
Lines Trunks Pools  
Trunk is  
in pool  
Trunk is  
not in  
pool  
Lines Trunks Toll Type  
Must dial 1 + 1 + dialing is  
1
not needed  
area code  
Lines Trunks Hold  
Disconc  
Long—  
Short—  
50 ms  
1
450 ms  
Lines  
Trunks  
LS-ID  
Delay  
LS-ID Delay LS-ID Delay  
1
is on  
is off  
Extensions  
Lines  
Line/trunk or Line/trunk or Trunk is  
Trunks  
pool is  
assigned  
to button  
pool is not  
assigned  
to button  
assigned  
to a pool  
1
Factory setting  
 
 
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Reference Documents  
Technical Addendum  
Telephone LEDs—Continued  
DSS Console  
System  
Program-  
ming Menu  
Red LED Status  
ON  
Option  
Option  
OFF  
FLASHING  
Extensions Account  
(FACE)  
Forced Account Forced Account  
Code Entry  
assigned  
Code Entry not  
1
assigned  
Extensions BIS/HFAI  
Telephone has  
BIS/HFAI  
capability  
(factory setting  
for analog  
multiline  
telephone)  
Extensions Call  
Pickup  
Telephone is  
assigned to Call assigned to Call  
Telephoneisnot  
1
Pickup Group  
Pickup Group  
Extensions VoiceSignl  
VoiceAnnounce VoiceAnnounce  
to busy  
to Busy not  
1
assigned  
assigned  
Extensions Ext  
status  
Extension  
Status assigned Status not  
assigned  
Extension  
Extension  
Status can be  
assigned  
Extensions Group  
Page  
Telephone is in Telephoneisnot  
1
group  
in group  
Extensions Group  
Cover  
Telephone is in Telephoneisnot  
coverage group in coverage  
1
group  
Extensions Group Calling Telephone is  
Telephoneisnot  
assigned to  
Members  
assigned to  
group  
1
group  
Extensions Mic Disable  
Telephone  
Telephone  
microphone is microphone is  
disabled enabled  
Extensions Remote Frwd Telephone can Telephone  
transfer calls to cannot transfer  
a remote  
telephone  
number  
calls to a remote  
telephone  
1
number  
Night  
Group Assign Telephone is in Telephoneisnot  
1
Service  
group  
in group  
1
Factory setting  
 
MERLIN LEGEND Communications System Release 7.0  
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April 1999  
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Reference Documents  
Technical Addendum  
Telephone LEDs—Continued  
DSS Console—Continued  
System  
Program-  
ming  
Menu  
Red LED Status  
ON  
Option  
Option  
OFF  
FLASHING  
Night  
Service  
Exclude List  
Telephone is  
excluded  
Telephone is  
1
not excluded  
Aux  
Equip  
Msg Waiting  
Station is a fax Station is not a  
message- fax message-  
waiting station waiting station  
Aux  
Fax Extension Extension is a Extension is not  
Equip  
fax machine  
a fax machine  
Tables  
AllowTo  
Allowed List  
assigned to  
telephone  
Allowed List is  
not assigned to  
1
telephone  
Tables  
DisallowTo  
Voice/Data  
Disallowed list Disallowed list  
assigned to  
telephone  
is not assigned  
1
to telephone  
Data  
Voice/data pair Not voice/data  
1
pair  
Operator  
Direct Trunk  
Queued Call  
Operator  
position  
Other  
Other  
Other  
Other  
Can be  
assigned as  
operator  
position  
Operator  
Operator  
Queued Call  
Message Center Center position  
Message  
Can be  
assigned as  
Message  
Center  
In Queue Alert Position  
receives  
Position can  
receive  
In-Queue  
alert  
In-Queue alert  
Call Types—  
Dial 0, LDN  
Unassigned,  
DID, Grp  
Position  
receives call  
type  
Position can  
receive call  
type  
Coverage  
1
Factory setting  
 
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April 1999  
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Reference Documents  
Technical Addendum  
Wiring Constraints  
System Wiring  
System within 5 feet of dedicated AC power outlet.  
System within 25 feet of the network interface.  
Telephones within 1000 cable feet (304.8 m) of all telephones  
except MLX telephones. MLX telephones within 3000 feet of  
control unit. IROBs if needed.  
Ground wire for the power supply cannot be over 10 feet.  
If the SMDR printer is over 50 feet from the control unit, use an  
Asynchronous Data unit (ADU).  
Back-to-back connection of the DS1 facility with another  
system’s facility is possible when the cable distance is less than  
1300 feet.  
Telephone Wiring.  
Maximum cord length from an MLX telephone to a ISDN data  
module is 80 feet (24 m).  
Total length of cords between the KS22911-L2 or 406743419  
power supply and the MLX telephone cannot be more than 50  
feet.  
Do not replace the 2-foot. D8AC cord (packaged with the DSS)  
with a longer cord.  
Radio base of the MDW 9000 cordless telephone must be at  
least 25 feet from the control unit.  
PC Connections  
To use the DOS SPM or WinSPM software, you must install the  
software using the directions packaged with the software. Also, your  
PC must be connected to the MERLIN LEGEND System directly via  
a serial port on your PC, or you must connect to the MERLIN  
LEGEND internal modem using your PC’s modem:  
Direct Connection. A serial port on your PC is connected  
directly to the MERLIN LEGEND System programming jack—  
the lower modular RS-232 jack on the processor module.  
Internal Connection. You are using a modem (either  
connected to or built into your PC) that is connected to the  
MERLIN LEGEND System (for example, via an 012 T/R or 016  
T/R module) to access the MERLIN LEGEND internal modem.  
External Connection. You are using a modem (either  
connected to or built into your PC) and using a dial-up  
connection to access the MERLIN LEGEND internal modem.  
The External Connection type requires use of the Remote  
Access feature to allow you to connect to the MERLIN LEGEND  
programming port without human intervention.  
Manual Connection. You are using a modem (either connected  
to or built into your PC) and using a dial-up connection to  
access the MERLIN LEGEND internal modem. The Manual  
Connection is used when you must reach MERLIN LEGEND  
programming port by placing a call to the site and the person  
that answers transfers your call to the programming port.  
 
 
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Technical Addendum  
NOTE:  
If you are using WinSPM, follow the instructions packaged  
with the software.  
Direct Local Connection  
Follow these steps to access SPM when you are directly connected  
to the system via the administration jack on the processor module:  
1. Set up the physical connection between your laptop or PC and  
the control unit.  
2. Start SPM and press any key to display the SPM Main Menu.  
Local Modem Connection  
Follow these steps to access SPM when you are connected onsite  
via a modem:  
1. Set up the physical connections between the PC and a  
tip/ring port on a control unit module.  
2. Type spmand press  
or double-click the icon to display  
the SPM Welcome screen.  
3. Press  
times.)  
to display a blank screen on which you can enter  
several  
modem commands. (You may have to press  
4. Dial the commands required by your modem and dial *10  
.
5. Type the SPM password to display the SPM Main Menu.  
Remote Modem Connection  
Follow these steps to access SPM when you connected offsite via a  
modem:  
1. Type spmand press  
to display the SPM Welcome  
screen.  
2. Press  
times.)  
to display a blank screen on which you can enter  
several  
modem commands. (You may have to press  
3. If your system has activated the Remote Access feature, type  
the following:  
a. The dial command required by your modem.  
b. Remote access telephone number.  
c. Barrier code (if existing) preceded by a “W.”  
d. W*10(*10is the extension for the programming port).  
4. If your system does not have the Remote Access feature  
activated, do the following:  
a. Place a voice call to the system on the line to which the  
modem is connected by using the main telephone number.  
b. Have the operator transfer you to the modem (by pressing  
Transfer, dialing *10, and hanging up the telephone).  
c. To put the modem online by typing the command required  
by your modem.  
d. Press  
, and hang up the telephone.  
5. Type the SPM password to display the SPM Main Menu.  
 
MERLIN LEGEND Communications System Release 7.0  
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Technical Addendum  
When Calling NSAC  
Do the following before you call Tier III for troubleshooting:  
1. Check and recreate the problem.  
2. Connect your laptop or PC so you are ready.  
3. Know the software version of your system (Dial *05on an ETR  
or MLX display telephone ICOM or SA button).  
4. Write down the errors in the Error Logs.  
5. Know the configuration of the system operator console (DLC or  
QCC).  
6. Know the type of tie lines (emulated or not, wink-start, etc.).  
QPPCNs on the NSAC Bulletin Board  
Follow these steps to review QPPCNs on the NSAC bulletin board:  
1. Dial 800-241-3375.  
2. At the first screen, select  
3. At the next screen, select  
4. At the next screen, select  
F
N
8
for File Section.  
for Non-Tier III Tips.  
for QPPCNs.  
QPPCNs Online  
QPPCNs are available online at:  
http://www.bcs.com/tech_info/qppcn  
 
MERLIN LEGEND Communications System Release 7.0  
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April 1999  
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Technical Addendum  
Technical Support Telephone Numbers  
Telephone  
Number  
Product or Service  
Comments  
Lucent Technologies  
Equipment  
NSAC Tech Support  
PARTNER, MERLIN,  
VINTAGE, CLASSIC  
800-552-3293  
TSC Tech Support  
DEFINITY  
800-248-1234  
800-225-7822  
800-225-4672  
888-297-4700  
Network Systems (RTAC)  
Network Systems  
DACS, SLC, ESS, DDM  
ISDN Sets (6500/7500)  
Network Engineering Group MERLIN LEGEND private  
networking  
AT&T Paradyne  
CSU, DSU, MUX, Hubs,  
Routers  
800-237-0016  
Long Distance  
Over Local Lines/Trunks  
AT&T  
800-222-3000  
800-444-2222  
800-877-4646  
MCI  
SPRINT  
T1 Service  
AT&T  
800/MEGACOM/ISDN  
Data  
800-222-1000  
800-325-1230  
800-444-8722  
AT&T  
MCI  
SPRINT  
800-877-5045  
or 6277  
To identify your long  
distance carrier  
700-555-4141  
To identify the telephone #  
from which you are calling  
10732-1-404-  
988-9664  
Other GBCS Support  
NSAC QPPCN  
Coordinator  
Small Business Products  
Large Business Products  
303-843-5204  
800-248-1234  
TSC QPPCN Coordinator  
BCS Publications  
Center  
Documentation on all BCS 800-457-1235  
products  
NSAC Bulletin Board  
On-line technical/product  
information  
800-241-3375  
303-843-5921  
303-850-8898  
TIER III TIPS publication  
Sue Williams  
Publication Manager  
Tech Quarterly publication  
Comcode Hotline  
Production Editor  
PEC/Comcode/Part Cross- 800-654-5832  
Reference  
 
 
MERLIN LEGEND Communications System Release 7.0  
Pocket Reference 555-670-116  
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Reference Documents  
NOTES  
 
MERLIN LEGEND Communications System Release 7.0  
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Reference Documents  
NOTES  
 
Feedback Form  
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Your comments can be of great value in helping us improve our documentation.  
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